Seth is the best!! He’s very knowledgeable & friendly & takes time to explain everything that he did on the service call. He has come out to check our air conditioner & heater many times & we have hope he continues to come out & help us whenever we need service or repairs. Thank you Seth for being the BEST!!
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My heat went out on a very cold weekend. I got 3 estimates and Westin was the most accurate and least expensive. The other 2 told me I needed a whole new system for $9500- 10,5000. All I needed was a part replaced. Westin was quick to respond and very friendly. I wouldn’t consider calling anyone else in the future and I’ve already recommended them to my friends and co-workers.
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Westin Air is the best company around. Excellent customer service and reliability! Never had a bad experience and their staff and employees are professional, kind and so knowlegable!!
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Came to evaluate my ac, gave me all the options including replacing the unit (it's 30 years old)
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Seth and team at Westin are always professional, courteous, friendly and do a great job for a very fair price!
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Westin Air quoted and replaced the entire HVAC system in a previous home where we were tenants. They were professional, fair, thorough and timely, so when I needed work done on the AC in the home we just purchased, they were the first company I called. Seth was dispatched to our home quickly and gave me an honest assessment of the issue along with all the available repair options. I would highly recommend their services to anyone.
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Installation was completed as scheduled. The guys were courteous, prompt and professional. They completed on time, and the quality of their work was outstanding, testing all installed components to ensure 100% functionality. They took extra time to review operations of all components with us, and answered questions. Each of them were highly respectful, and we would recommend their team any time.
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We requested a repairman to come to our house to check our furnace and water heater. They came promptly and I had a report within 2 hours. Thanks for the speed!!
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When the inspector found a small (not dangerous) gas leak, a technician was out to fix it the next day. When we called because our furnace wasn't set up to use two-stage heat at installation, a technician came the same day to fix the issue.
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Workers seemed like pretty good guys, always friendly. Willing to talk through the system and install with you if you had questions. If they didn't know the answer they would tell you, rather than make something up. I had a lot done to my house and it was over the holidays but I'd say they still made good time considering those conditions. Only been running my geo about a week but so far I'm pleased. Takes a lot for me to give 5 stars but they are up there.
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Seth was friendly and knowledgeable and did a great job on both furnaces. He didn't mind my asking many questions since this was our first service on these furnaces. I would definitely recommend!
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Seth does a great job every time he comes by to tune up on equipment. Great customer service. Great company. I would recommend to everybody.
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Three system office inspection for water on the floor similar to spring 2024 Disassemble, inspect, clean, and flush all three condensate drain traps through to the flooror drain Upon arrival all three systems were set to cooling however only the North Wing and the south wing equipment is functional. The West Wing air handler is on and blowing however no rooftop condenser operation is active. Breaker panel #2 inspection discovered a tripped off 45 amp circuit breaker red flag square d labeled heat pump 2. When breaker was reset the system failed to start the first attempt but did start and continue to run the second attempt producing 53° supply temperature after a few minutes of running time.. Multiple test runs on the roof at the condenser discovered two problems. A shutdown and restart test confirmed a very tightly wound and struggling refrigerant compressor. Multiple off and on testing produced varying results including lock rotor amps at 109 AAC and louder than normal compressor n
System needed the freeze sensor connected. Cooling normally now.
Cooling system maintenance service 8 indoor air handlers, 6 outdoor condensers, 11 thermostats, 10 air filters, 2 Sanidry industrial dehumidifiers Flush all drains and test run all cooling systems. Clean and inspect all outdoor units level condenser pads as needed and test run all electronics. Inspect thermostat cooling operation and batteries Test run and diagnose both attic April Air 600 humidifiers The North kids wing is running and functioning normal *The south system/master bedroom humidifier needs a replacement feeder tube kit and plastic tray for a #35 humidifier pad All other systems are clean safe and ready for summer
2003 Lennox AC system is operating in fair condition for its age. 20x25x4 air filter in good condition. Indoor coil is sealed with no way to view the coil or flush the drain pan. Ran test system in cooling mode from thermostat. Delta t is within the 17-22F spec at 20F. Refrigerant pressures are on the higher range. System is overcharged, but due to age of unit, and no adverse affects, no action will be taken. Dual run capacitor is unable to be identified. System is operational and capacitor is working. Outdoor coils are clean. Due to age of unit, recommend preparing for replacement as the unit has surpassed the 15-20 year life expectancy. System could fail at anytime, but is operating at this time.
Perform platinum cooling maintenance on 9 systems. Clean outdoor coils Change filters Add drain pan tablets to each coil pan Shut down all humidifiers Test run cooling on each system to verify operation. No concerns found all systems functioning properly
North unit 1st stage compressor: replace contactor to regain full cooling capacity. Verified both compressors are operational now. **This system does not have any heat capability due to failed heat exchanger and other heating-related components.**
2017 train air handler and heat pump installed in the attic with two zones servicing the master bedroom and second floor of Southeast Wing Upon arrival both zones were calling for cooling all dampers are open and air handler is running in cooling speed. No lockouts or water alarms on the third floor Outdoor unit defrost control board is flashing service code for hard lock out. Hard lockout requires low voltage power cycle for reset. After low voltage power cycle reset the system ran normal and in good condition with nearly perfect refrigerant pressures and temperatures. 270/11 subcooling and 109/19 superheat. Do run capacitor 370 volt power supply is within specs. Compressor peaked at 37 amps on startup but runs at 7.9 Condenser coil needs heavy water flush cleaning due to matting over but no fault could be found with the system today Visual inspection of *kids playroom" system. System is running and functioning normal with fan and cooling call from Honeywell wireless network inte
Three system Trane XC communicating cooling system maintenance, tune up, and cleaning Replace all air filters and shut down all humidifiers for summer, flush accessible AC drains confirm operation of all thermostats in cooling mode. Run test, electrical and safety inspection, condenser coil cleaning on all three outdoor units All cooling systems are clean safe and ready for summer
Trane AC cooling maintenance Changed filter (Honeywell popup 20x25) Blower is clean Drain is clear Condensate pump operating properly Closed humidifier bypass damper Run tested AC: 18 degree drop Capacitor 42/7.77 actual measurement under load Rated 45/7.5 +/-10% Compressor amp draw 8.6 rated 16.7 Fan motor 0.9A rated 0.93 Refrigerant charge out of specification: Per unit data tag, system should have 12⁰ +/-3 of subcooling Actual subcooling was 3⁰ after 15 minutes of run time Got authorization for topping off refrigerant Added 1lb of R410a Subcooling is now 13⁰ No obvious signs of refrigerant leaks We will compare the readings next year to see if there is any deviation. Washed Condenser coil System is operating within factory specifications at this time.
Set cooling airflow Adjusted refrigerant charge to 10⁰ subcool Replaced some armaflex insulation on the suction line outside.
4545 Unit G Install warranty Return air duct vibrating at furnace bottom return connection Reseal foil tape
2024 One system water furnace 5 series geothermal split system hybrid gas furnace Cooling system maintenance, tune-up, safety inspection, multi-stage cooling performance run testing, and cleaning Inspect non pressurized flow center and alcohol antifreeze Air filter is on schedule with homeowners, inspected, rotated, and dated. ABC computer scan confirms operation with 300+ hot water generator cycles and 0 fault counters since TXV repairs on Feb 6 2025 Plenum supply temperature 39° on high stage heat pump cooling Seal air gaps at line set penetration on the air coil and drain flushing T Cooling system is clean safe and ready for summer
Perform cooling preventative maintenance Inspection air filter - 16x25x4 ok Check delta T - 21° Check refrigerant pressures 12° subcool Check run capacitor - 40+5 @ 39.9+5.03 Coil clean doesn’t need washed today.
Performed cooling maintenance Store manager said the north and south units are needing replaced. Middle unit is 3 years old and in good shape South unit is completely dead: parts have been robbed off of it leaving it to zero functionality. North unit heating section is not functional and has a bad heat exchanger. Repairs to get this unit heating again will be North of $6,000 North unit cooling does work but only one of the two compressors functions currently. In order to get the larger of the two compressors going again, it requires a new contactor. Manager requests quote for replacing the south unit.
2014 Trane XC 95M Upon arrival today the dining room / kitchen system was below the set point calling for heat with only the inducer motor running. Four pages of diagnostic service codes between April 13th and today. All service codes indicate a intermittently failing integrated furnace control Install replacement IFC control board upgrade kit including inducer variable speed module Test run system in heating mode and cooling mode from the XL950 communicating control with no errors or faults Replace all basement air filters and shut down both humidifiers for summer Cooling maintenance will be performed next week *Homeowners will complete invoicing with online pay