Seth is the best!! He’s very knowledgeable & friendly & takes time to explain everything that he did on the service call. He has come out to check our air conditioner & heater many times & we have hope he continues to come out & help us whenever we need service or repairs. Thank you Seth for being the BEST!!
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My heat went out on a very cold weekend. I got 3 estimates and Westin was the most accurate and least expensive. The other 2 told me I needed a whole new system for $9500- 10,5000. All I needed was a part replaced. Westin was quick to respond and very friendly. I wouldn’t consider calling anyone else in the future and I’ve already recommended them to my friends and co-workers.
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Westin Air is the best company around. Excellent customer service and reliability! Never had a bad experience and their staff and employees are professional, kind and so knowlegable!!
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Came to evaluate my ac, gave me all the options including replacing the unit (it's 30 years old)
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Seth and team at Westin are always professional, courteous, friendly and do a great job for a very fair price!
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Westin Air quoted and replaced the entire HVAC system in a previous home where we were tenants. They were professional, fair, thorough and timely, so when I needed work done on the AC in the home we just purchased, they were the first company I called. Seth was dispatched to our home quickly and gave me an honest assessment of the issue along with all the available repair options. I would highly recommend their services to anyone.
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Installation was completed as scheduled. The guys were courteous, prompt and professional. They completed on time, and the quality of their work was outstanding, testing all installed components to ensure 100% functionality. They took extra time to review operations of all components with us, and answered questions. Each of them were highly respectful, and we would recommend their team any time.
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We requested a repairman to come to our house to check our furnace and water heater. They came promptly and I had a report within 2 hours. Thanks for the speed!!
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When the inspector found a small (not dangerous) gas leak, a technician was out to fix it the next day. When we called because our furnace wasn't set up to use two-stage heat at installation, a technician came the same day to fix the issue.
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Workers seemed like pretty good guys, always friendly. Willing to talk through the system and install with you if you had questions. If they didn't know the answer they would tell you, rather than make something up. I had a lot done to my house and it was over the holidays but I'd say they still made good time considering those conditions. Only been running my geo about a week but so far I'm pleased. Takes a lot for me to give 5 stars but they are up there.
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Seth was friendly and knowledgeable and did a great job on both furnaces. He didn't mind my asking many questions since this was our first service on these furnaces. I would definitely recommend!
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Seth does a great job every time he comes by to tune up on equipment. Great customer service. Great company. I would recommend to everybody.
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Upon arrival, the indoor unit had nothing lit up on the display, power was plugged in properly. Unplugged it, let it sit for a minute, plugged it back in. Waited for system time delays and warmup procedure. System heating normally at this time. Explained it is best to leave the temperature setting alone, don't turn the unit off at all during heating season, and if there's an issue to unplug it for a minute or two and plug it back in before calling us for a service call.
Replace outdoor coil temperature thermistor (includes outdoor air Temperature thermistor) Approved quote to replace humidifier Signed up for gold monthly
Replace warranty blower motor/module combo provided by home owner.
Furnace kicking out on pressure switch Jumped out the pressure switch electrically, connected manometer to pressure ports on the collector box Pressure stayed at -1.6"wc the entire time the furnace ran (this rules out clogged drain, clogged intake and exhaust pipes, heat exchanger issue, and inducer motor issue) Switch rated at -0.90"wc Calibrated a universal pressure switch to close at -0.90"wc, it opens at -0.82"wc Used correct size restrictor orifices compared to factory pressure switch Installed into furnace Furnace operating normally at this time.
Gas heating preventative maintenance performed Check filter - 20x25x4 advised more frequent changout Clean flame sensor Inspect burners - no concerns Ohm test igniter: 52.1 Inspect wiring for loose connections and/or hot spots - none found Check humidifier pad: n/a Inspect exhaust flu - no concerns Set thermostat for heat Check amp draw on blower motor: 3.91 Check amp draw on inducer motor:0.82 Check delta T - 54° Furnace is in optimal running conditions
Replacement warranty, Closed bedroom vent down
Upon arrival, system was off and pilot light was out. Attempted to re light pilot light to no success. Installed new thermocouple. New thermocouple did not fix the issue. Replace failed gas valve. During repair, flexible gas line was damaged. Replaced flexible gas line at no charge. Test operation of system. Pilot light stays lit, thermostat kicks on heat, and system is operational at this time.
Preventative maintenence inspection on two Carrier high efficiency furnaces running in great condition. Both air filters are in decent condition. Check again in 1-2 months. Clean flame sensors and checked ignitors. Visual inspection of burners. Flush condensation traps and drain lines. Basement system humidifier pad in new condition. Test ran systems in heating mode from thermostats. Both systems are operating properly and within specs for temperature rise, blower and inducer motor amp draw, and manifold gas pressures. Pvc flue vents in good condition and no sign of leaks. 0PPM CO detected during testing. Systems are operating properly, efficiently and ready for Winter. Performed air balance on second and third floor to get more air into kids bedrooms. Noise heard in basement is most likely duct work expanding and contracting. Will pass along information to construction department.
Install humidifier on hvac system. Install humidifier on return duct with bypass piped to supply. Water line installed with new water valve on hot water line. Drain ran to drain pump. Wired into duct mounted controller with 24v xfmr powered from EAC terminal. If humidiy has a hard time keeping up with heat only, turn thermostat fan option to ON. test run all humidifier components and drain pump.
Replace failing inducer motor with new oem motor. Parts under warranty but labor is not. Test run furnace and verify unit properly functioning post repair.
Gas heating preventative maintenance performed Check filter - clean Clean flame sensor Inspect burners - no concerns Ohm test igniter: 56.2 Inspect wiring for loose connections and/or hot spots - none found Check humidifier pad: n/a Inspect exhaust flu - no concerns inducer new today Set thermostat for heat Check amp draw on blower motor: 5.21 Check amp draw on inducer motor:0.72 Check delta T - 54° Furnace is in optimal running conditions
Gas heating preventative maintenance performed Check filter - clean Clean flame sensor Inspect burners - no concerns Ohm test igniter: 0.64 Inspect wiring for loose connections and/or hot spots - none found Check humidifier pad: n/a Inspect exhaust flu - no concerns Set thermostat for heat Check amp draw on blower motor: 4.21 Check amp draw on inducer motor:0.82 Check delta T - 58° Furnace is in optimal running conditions
1995 Armstrong Air furnace is in poor condition. Cause of no heat is a failed exhaust motor. Replace failed OEM inducer motor with new OEM inducer motor. Test run operation. System is operational at this time.
Gas heating preventative maintenance performed Check filter - 210 popup due soon homeowner has new on the way Clean flame sensor Inspect burners - no concerns Ohm test igniter: 56.2 Inspect wiring for loose connections and/or hot spots - none found Check humidifier pad: n/a Inspect exhaust flu - no concerns Set thermostat for heat Check amp draw on blower motor: 2.3 Check amp draw on inducer motor: 0.6 Check delta T - 64° Furnace is in optimal running conditions
Diagnostic to determine cause of annunciator beeping and trouble signal labelled RTU3. Inspected systems and found no RTU's on the roof as labelled with #3 after further diagnostics it is likely caused by RTU #2 on the roof having no high voltage triggering a trouble signal in the Alarm panel. Pushed reset on the alarm panel but did not clear the trouble signal. Recommend contacting alarm company to clear trouble signal if no high voltage will be applied to RTU#2. While we were on the roof, RTU #6 was operating with extreme high levels of carbon monoxide (over 2000 PPM). The disconnect has been shut off and the unit should not be operated. Due to the age and condition, we recommend replacing RTU6.
