Best customer service. Seth was thorough and efficient. He took his time to explain things about my air conditioning unit to me. I highly recommend!
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I explained what happened, team was able to find and fix problem. They also took the time to educate me on my Furnace so that if another problem occurs I can help them pin point the problem, potentially saving me a service call charge. I have been using Westin for almost four years, great people, highly recommend.
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Had a heat problem over the weekend. Westin team was able to help me over the phone (early on a Sunday morning no less) so I could avoid the more expensive weekend visit charge. They then came out early Monday morning to check my heat pump unit to make sure everything was working properly.
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Construction warranty Unit on the north wall locked out on E3 fault (high pressure) Filters are clean Indoor and outdoor coils are clean Indoor and outdoor fan motors operating properly Put unit into heating and powerful mode System is operating properly at this time
Pictures and info gathered. Quote for moving will be emailed over.
Diagnosed failed control board and two blown fuses on 4 zone minisplit. Waiting on response from Mitsubishi on board availability and warranty status.
Performed Two system heating maintenance Barn furnace Filter currently has a washable filter, cleared the dirt from it Blower is clean Made a small repair to the drain line (coupling wasn't glued) Checked gas pressure 10" Flame sensor clean Trap clear Intake and exhaust clear Main system, run tested heat pump In current conditions it is producing over 41,000btu at 100% capacity with a 35⁰ temp rise Gas furnace pressures set to 6" on low fire and 10" on high fire. Temperature rise rating is 20-50 Actual temp rise 40 for high and low fire Flame sensor clean Filter is good No concerns found today
Canceled at the door. Dad fixed it and she forgot to call and cancel.
Initial inspection and run testing found that all indoor equipment is running in very good condition. The Goodman gas furnace appears to be matched properly with the replacement HP and all blower tests pass. Outdoor equipment discovered a 100% matted over spiny-fin condenser coil causing very very poor performance and warm temperatures throughout the indoor air and refrigerant temperature. Power supply and electronics are running with inspects Water flush condenser coil, HP drain ports, and brush out electrical compartment All equipment is running in excellent condition at this time Running refrigerant pressures in cooling mode are 128 and 337 with 9sc , 20sh and producing 47.8 supply temperature
Install (2) new Daikin FIT HVAC system Equipment: Furnace #1 - DR96TC0403BNA* 96% AFUE Two-Stage Variable-Speed ECM Gas Furnace Serial# - 2501459238 Heat Pump #1 - DH6VSA3010A* 2.5 Ton 16.2 SEER2 FIT Variable Speed Inverter Heat Pump with R-32 Refrigerant Serial# - 2507300840 Coil #1 : model# - CAPEA3022B3 Serial# - 2505046849 Furnace #2 - DR96TC0603BNA* 96% AFUE Two-Stage Variable-Speed ECM Gas Furnace Serial# - 2504045530 Heat Pump #2 - DH6VSA3610A* 3 Ton 16.2 SEER2 FIT Variable Speed Inverter Heat Pump with R-32 Refrigerant Serial# - 2504081143 Coil #2 : Model# - CAPEA3626b3 2507025715 (2) Daikin One communicating thermostats Serial# - AA2211007667 Serial# - AA2211007679 (2) LP conversion kits (2) April Aire 1210 high efficiency media air cleaners Installation: *Reconnect to existing gas line and high voltage electric *Transition to existing supply and return ductwork *Move furnace, install new return air drop and plenum on system #2 *Start up and commission new system Warranty:
Counting today as the heating maintenance. EEV on thr outdoor unit had a broken wire. Spliced the wire back together Performed heating maintenance Filter new Replaced steam cannister, electrodes, and in-line water filter Tested auxiliary heat strips, all 4 elements are pulling 20A each. Heat pump operating properly at this time.
Service warranty Slow drain between air handler and 3-in floor drain. Nitrogen flush the standing water followed by 1 gallon freshwater flush No diagnostic service codes or lockouts on the geothermal
Evaporator coil Frozen 2/3 up from the bottom Thaw ice with heat pump heat mode and recharge with 19 Oz new r422b. No additional leak stop is necessary at this time Homeowners are interested in a consultation with Cathy to discuss options of geothermal replacement versus electric air handler and outside heat pump. * Natural gas is NOT available Cathy Shankland 614-679-3928 Cathy@westinair.com Bard geothermal r22 system is 20 years old installed in 2005 and has needed a refrigerant charge two seasons in a row. Homeowners are ready and understand the situation
Install WaterFurnace 5 Series Geothermal system. 2 Stage compressor, Variable Speed ECM blower Model #: W5AV036BD1A12CTL2B00 Serial #: 250702216 3 Ton Left Side Return Efficiency: Up to 5.0 COP / 30.0 EER Features Included: *Aurora Advanced Controls *15 KW Backup heat *2" Merv 11 air filter *GeoLink loop flow center *2 Pump Non-Pressurized GeoLink loop flow center *Vision Pro 8000 WiFi thermostat Installation: *Reconnect to existing loop and top off antifreeze as needed. *Reconnect to existing high voltage electrical circuit *Transition to existing supply and return duct *Hot Water Generation - Hook to Existing Tank Warranty: (Annual maintenance must be performed) WaterFurnace 10 Year Parts WaterFurnace 5 Year Labor Flow Center and Accessories 5 Year Parts and Labor Warranty does not cover existing loop field. *** 30% Federal Tax Credit Eligible **Westin Air Not Responsible for Defects with Existing Equipment and/or Loop Field**
Replaced both motor run capacitors Titan pro 440 volt 25 UF power supply Install two capacitors one for each compressor
Ductwork was popping. Dropped blower speed down one. No longer popping Compressor reverse-direction gear is what they're hearing at shutdown.
19-year-old Florida heat pump r22 refrigerant 4 ton system has a electrically internally shorted refrigerant gas compressor. The 40 amp 2 pole square d breaker trips instantly when the contactor is engaged. Confirmed compressor failure Unfortunately due to the age and refrigerant being three generations old there is no repair parts available for obsolete equipment The Geothermal split system needs replaced DHW Two pump pressurized ground loop 115k BTU LP propane gas furnace 90 Plus Amana 2006 Cathy Shanklin will be in contact ASAP Cell 614-679-3928
Increase continuous fan mode blower speed from 1 to 10 on 25 speed Bryant blower Confirm cooling mode blower speed set to 11 for low and high stages Replace 16x25x4 plated media filter homeowner already had on site