Best customer service. Seth was thorough and efficient. He took his time to explain things about my air conditioning unit to me. I highly recommend!
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I explained what happened, team was able to find and fix problem. They also took the time to educate me on my Furnace so that if another problem occurs I can help them pin point the problem, potentially saving me a service call charge. I have been using Westin for almost four years, great people, highly recommend.
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Had a heat problem over the weekend. Westin team was able to help me over the phone (early on a Sunday morning no less) so I could avoid the more expensive weekend visit charge. They then came out early Monday morning to check my heat pump unit to make sure everything was working properly.
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Swap humidifier water supply from cold water to hot water. Test for leaks and proper operation.
Warranty control board replacement of universal board.
Performed two system heating maintenance Geo thermal dual fuel Air to air heat pump dual fuel Geo system: No active or stored faults No water leaks present on the ground loop piping 20x25x4 filter is new Blower is clean Removed flame sensor and cleaned Removed burners and cleaned Exhaust piping in good shape, no signs of water leaks Condensate trap clear No water leaks inside the furnace or from condensate piping Humidifier inoperable, disabled operation per customer Air to air system: 20x25x4 filter is new Blower is clean Blower Capacitor tested in spec Removed flame sensor and clesned Removed burners and cleaned Exhaust piping in good shape, no water leaks Condensate trap is clear No water leaks present inside or outside of the furnace Despite being 20yrs old, this furnace is operating within factory specifications at this time No concerns found on today's visit
No inherent issues found with humidifier, humidifier control, or humidifier water supply. Only thing that may be able to be changed is switching the water supply from cold water to hot water. Aprilaire does have in the install instructions that water supply should be cold water. Will need to talk with office staff about possibilities of switching water supply to hot water to possibly help with evaporation of humidifier water.
Install New Bryant Two Stage Gas Furnace Model #: 927TA48060V17A-A Serial #: 4625A43526 60,000 BTU’s - 97% AFUE Installation: *Reconnect to existing gas line and high voltage electric *Transition to existing supply and return ductwork *Reuse existing filter rack *Reuse existing thermostat *Start up and commission the new equipment Warranty: 10 Year Bryant manufacturers parts warranty (Annual maintenance must be performed) 1 Year Westin Air labor warranty (Annual maintenance must be performed)
OEM Lennox part Replaced inducer motor assembly Furnace operating normally at this time
Inducer bearings failing, spun motor free but it will stop working again in very short order. Approved quote to replace inducer Will reschedule ASAP
Performed heating maintenance Geo running in stage 2 upon arrival Temperature rise 24⁰ Ground loop water entering geo 41⁰ Water leaving geo 37⁰ No stored faults in the geo Propane fired two stage furnace: Pulled and cleaned flame sensor Condensate trap clear High fire 11"wc temp rise 58⁰ Low fire 5.8"wc temp rise 54⁰ Inlet pressure stayed at 12.5"wc during furnace operation No water leaks present on the furnace or condensate lines Replaced filter with customer-provided aprilaire 213 Discussed 210 vs 213, recommended 210 for airflow reasons No concerns found on today's visit
Diagnosed failed control board Installed universal board Furnace operating normally at this time
Replace non-warranty OEM Mitsubishi P.C. control board
Construction warranty Unit on the north wall locked out on E3 fault (high pressure) Filters are clean Indoor and outdoor coils are clean Indoor and outdoor fan motors operating properly Put unit into heating and powerful mode System is operating properly at this time
Pictures and info gathered. Quote for moving will be emailed over.
Diagnosed failed control board and two blown fuses on 4 zone minisplit. Waiting on response from Mitsubishi on board availability and warranty status.
Performed Two system heating maintenance Barn furnace Filter currently has a washable filter, cleared the dirt from it Blower is clean Made a small repair to the drain line (coupling wasn't glued) Checked gas pressure 10" Flame sensor clean Trap clear Intake and exhaust clear Main system, run tested heat pump In current conditions it is producing over 41,000btu at 100% capacity with a 35⁰ temp rise Gas furnace pressures set to 6" on low fire and 10" on high fire. Temperature rise rating is 20-50 Actual temp rise 40 for high and low fire Flame sensor clean Filter is good No concerns found today
Canceled at the door. Dad fixed it and she forgot to call and cancel.