Best customer service. Seth was thorough and efficient. He took his time to explain things about my air conditioning unit to me. I highly recommend!
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I explained what happened, team was able to find and fix problem. They also took the time to educate me on my Furnace so that if another problem occurs I can help them pin point the problem, potentially saving me a service call charge. I have been using Westin for almost four years, great people, highly recommend.
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Had a heat problem over the weekend. Westin team was able to help me over the phone (early on a Sunday morning no less) so I could avoid the more expensive weekend visit charge. They then came out early Monday morning to check my heat pump unit to make sure everything was working properly.
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Maintenence on Waterfurnace 5 Series geothermal split unit with propane backup heat furnace in Centerburg, OH.
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