Best customer service. Seth was thorough and efficient. He took his time to explain things about my air conditioning unit to me. I highly recommend!
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I explained what happened, team was able to find and fix problem. They also took the time to educate me on my Furnace so that if another problem occurs I can help them pin point the problem, potentially saving me a service call charge. I have been using Westin for almost four years, great people, highly recommend.
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Had a heat problem over the weekend. Westin team was able to help me over the phone (early on a Sunday morning no less) so I could avoid the more expensive weekend visit charge. They then came out early Monday morning to check my heat pump unit to make sure everything was working properly.
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Confirmed locked up compressor pulling 98 amps with replacement capacitor and super boost installed Compressor, compressor capacitor, liquid line filter dryer, TXV, 81 Oz new r410a all need to be replace. Air coil needs duct board dropped removed for heavy duty shop vac and chemical coil cleaning, pressurized ground loop system contains alcohol and both pumps are confirmed operational however pressure has been reduced to below 10 psi. Ground loops need repressurized with house water pressure. Refrigerant pressure is holding at 210 PSI indicating a probably mostly sealed system however due to the nature of the compressor mechanical lockout all refrigerant needs replaced including a acid scavenger treatment Seth will follow up with parts distributor and prepare estimate ASAP
Performed cooling maintenance on a Trane two stage heat pump Filter is clean Blower is clean Drain is clear Wiring is secure and no signs of overheating Outdoor coil is clean Capacitor tested in specification Wiring is secure and no signs of overheating A mouse showed itself while testing the unit. Thankfully, there isn't any chew marks on the wiring yet. Recommend pest control to get rid of them. Refrigerant charge is in specification Complaints of noise from the heat pump since day 1 Interested in Daikin heat pump and possibly switching to a dual fuel system since there is propane.
Waterfurnace geothermal diagnostic System locked out on condensate safety Cleared drain and put Condensate drain treatment tablets in the coil drain pan Reusable filter that was being used is not sized properly. As a result, edges of the coil were dirty, which contributed to the drain clogging Sprayed no-rinse coil cleaner on the air coil All of these issues would be prevented with a regular maintenance. Our plan includes a correct 28x30x2 filter on each visit We also make sure the drain is clear System is operating normally at this time
Service department warranty Condenser fan motor intermittently operating but running like normal at full speed upon arrival today Cell phone video shows the motor is powered up in some fashion but barely spinning Homeowner is not concerned with any multi-stage or heat pump heating mode operation of the equipment. They have natural gas in the house now. Rewire controls to bypass defrost control board fan cycling relay on the T1 Hi voltage circuit and rewire to bypass two outdoor thermostats on the T2 fan circuit. The new outdoor fan motor installed 2 days ago is now wired directly to the contactor to run at high speed anytime the compressor is on. Confirm correct motor and capacitor wiring
1991 Trane XL 1200 17 seer 5 ton heat pump Locked up outside two speed condenser fan motor Install replacement condenser fan motor and capacitor Diversitech WG840465 1/3 horsepower 208/230 condenser fan motor and 5 UF 370 volt power supply capacitor Homeowner is not ready today but would like an estimate for new air conditioning equipment. The Rheem\Ruud gas furnace is 1 to 2 years old
2024 water furnace 5 series split system geothermal paired with carrier horizontal high efficiency 90 plus gas furnace Install replacement air filter provided by homeowner AprilAire 210 Confirm correct blower speeds and minor dusting of furnace Inspect indoor air coil and water flush drain trap and drain pan assembly, FC2 non-pressurized flow center running in excellent condition Confirm glycol test at 25% with 15° freeze protection Inspect and run test all equipment in multi-stage heat pump cooling mode. High stage cooling mode producing 44° supply temperature 11 PSI pressure drop 23 to 12 at 50.1°f Scan Aurora Base communications for diagnostic service codes, confirm correct operation with 11 x E99 system reset power cycles since last scan Confirm DHW operation at 113° combined with AID tool confirmation of relay activation All equipment is clean safe and ready for cooling season ***Unfortunately the non pressurized flow center reservoir is sitting on the concrete floor an
2004 Lennox AC is operating properly, but in fair condition and showing age. 16x25x1 air filter in good. Visual inspection of indoor coil. Flush drain pan and drain lines. Run test unit in cooling mode from thermostat. Outdoor disconnect was off due to previous fan issues. Once inside AC electrical panel, a rodents nest was found and many of the low voltage and high voltage wiring was chewed up and showing bare wire. Performed wiring repairs to remove damaged wire and reconnect. Due to age and condition of contactor, we replaced that aswell wich is a candidate for why the fan would not shut off. After wiring repairs and contactor replacement, test ran AC to check refrigerant pressures. R-22 refrigerant pressures are within spec. Exact pressures and temperatures on photos. Dual run capacitor is within spec. Condenser coils are in clean condition. System is operating properly, but due to age, an estimate of lifespan cannot be said. Recommend preparing for replacement in the near future.
System is operating properly and within refrigerant and air temperature specifications. Refrigerant pressures and temperatures are as follows, High 250psi with 10F Subcool, low 105psi with 12F Superheat. Delta t of air across indoor coil is 19F with new filter installed. Return temp 67F, supply air 48F. Tested indoor air coil for any refrigerant leaks with electronic refrigerant detector, none found. No issues were found or suspected with heat pump, indoor coil, or refrigeration.
Upon arrival inspected unit and witnessed strange short cycle. Replaced control board and thermostat. Issue is no longer currently present.
Repaired gas valve with new adjustment set screws and had to replace the springs. The other company had the Honeywell red springs. The gas valve is a white Rogers. Set low fire to 6" and 10" for high fire. Installed communicating thermostat and internet gateway. Put heat pump in charge mode. Manual calls for 8 degrees subcooling. Added refrigerant and got it exactly 8 degrees. Wired the wet switch to the auxiliary alarm terminals on the furnace. Today counts as the spring maintenance.
Install new 7/8" X 3/8" line set Re-level coil for proper drainage Seal coil and furnace with foil tape Proper set up for propane and heat pump Adjust gas pressure for propane Disclaimer: Westin Air will perform the repair services as outlined in this invoice on the existing HVAC system. Please note that this repair addresses only the specific issues identified and listed herein. We do not guarantee that the system is free from other existing or potential issues beyond the scope of this repair. Any additional problems discovered during or after the service that are not explicitly included in this invoice will require separate authorization from the owner and may incur additional costs. No further work will be performed without prior approval from the owner.
Reinstall original time delay relay and defrost control board Replace coil temp sensor and replace outdoor ambient temp sensor Reinstall compressor start capacitor circuit Inspect and test system in heating mode Inspect all equipment in the basement for good connections and proper operation in heat pump and gas furnace mode Test and inspect high voltage circuit at 123 VAC all connections at the furnace secure and snug Replace Honeywell t6 sub base with fresh wire connections Disable humidifier circuit for testing Scroll through and perform minor adjustments to thermostat ISU Possible incorrect setting on ISU step 356 set to 50 Homeowner will test as the temperatures drop and report to the office
Install New Bryant All Electric HVAC System Air Handler: FJ4DNXB30L Serial #: EH-10AKBLC - 10 KW Electric Heat Kit Heat Pump: GH5SAN43000A Serial #: Installation: * Reconnect to existing gas line and high voltage electric * Transition to existing supply and return ductwork * Start up and commission new system * Honeywell T6 Pro Thermostat Warranty: 10 Year Bryant manufacturers Compressor Warranty (Annual maintenance must be performed) 10 Year Bryant manufacturers Parts Warranty (Annual maintenance must be performed) 2 Year Westin Air Labor Warranty (Annual maintenance must be performed)
Diagnosed failed Compressor. It is not pumping at all. High and low pressures are equalized and remain unchanged with compressor running or stopped... 128psig System is 14 years old. Not worth putting a compressor in. Outdoor coil shows signs of a refrigerant leak, oil present in the bottom corner. System currently has a 15kw heat kit.
