Customer originally called because they want to add a receptacle and Run a coax cable above their fireplace in the living room I went over everything with the customer and how to run the wires best so that way we can avoid as much damage as possible and be as cost-effective as possible While we were talking about this project the customer mentioned that their post light wire was cut with other people doing work in their lawn should be the customer went over some options for that as well and just to make sure that everything was safe I wanted to open up the electrical panel and make sure that everything was good for the customer and also safe for me if I were to work on their home the panel looked great the only thing I noticed was there was no cold water ground this is an important piece of lifesaving equipment and it will also save the life of the electronics and the utilities in the home I brought up the fact that there was also no Whole home surge protection so I went over everythi