403 Headquarters Dr. Unit 5
Millersville, MD 21108
(443) 396-3797

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Nicholas T.

Nicholas T.


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Reason for today’s visit was to assess power loss to the well pump in the driveway. When I arrive to the job, customer stated that the well company had to change the wires around inside the pump pit to make it work. When I checked the connections I noticed that the neutral is not connected, and they had the neutral from the pump connected to the ground wire. I don’t disconnected everything at the well pump and at the pressure switch and performed a Continuity test between all the wires. Everything was reading that they were connected and intact. I then half everything back together and hooked up to the well pump the correct way and the well pump fired right up. I believe that the issue was a poor connection on the neutral wire at the well pump in which the well company just connected the neutral wire to the ground to get it back up and running quickly.