Reason for today’s visit was a potential call back due to a failed switch in the back porch area. Upon Investigation we discovered the switch was in working order however the splices in the back of the box were separating. Additionally, another single pole switch in the switch bank was beginning to fail due to being backstabbed. We recommended replacement of this switch as well as securing and correcting the connections in the rear of the box. The customer agreed to this and the work was completed. Upon our departure everything was working as intended.