Arrived onsite and was led to the basement kitchen where outlets had stopped working suddenly, and no breaker was tripped indicating that something had tripped. I looked around and found a tripped gfci on the backside of that wall that once reset, restored all power to the countertop. Evidently it looked like it had tripped when the coffe maker and toaster oven were plugged in. I discussed our performance and safety assessment with them and completed that as well. I found multiple multi fed circuits in both panels, a lack of whole home surge protection, and found no bonding at the hot water heater. I wrote up a few solutions to get this done as well as discussing the vip membership and its benefits and they ended up wanting to get everything done. I took care of all 12 multifeed circuits that are now all on double pole breakers and done with properly. The surge protectors got installed as well as the new grounding