Technician was fast & very knowledgeable except for the fact he told me I would have to pay for the service price per hour & the part because I had a basic service plan. What a shock! When in fact I keep all the related paperwork & I had the highest plan & it covered everything. Relief !
Response from Hart Home Comfort:
I am sorry the technician was unable to see your service plan. It is clearly marked in your account that you our Total Comfort Plan. We will review this with him. Thank you for your business. Jacqueline Hart
