Charles Long did a superb job in fixing my issue. I found him to be very professional, extremely likeable, with a delightful personality. I have already recommended him to 2 friends in the event they are in need of a good plumber.
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Sean and Sam did an excellent job. We are very happy with our new tankless combo system. We became a part of the my guy family last year and couldn’t be happier. The service was immediate, professional and competent. Explaining everything to me as they went along. Thank you !
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Matt and Carlos were excellent! I had a leak in my bathroom They went over in detail of the work that needed to be done. They were in and out within an hour. They also suggested changing our very old shut off valve that has a leak. I was extremely satisfied with the work. Should I need another plumber? I will definitely call My Guy!
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Both Charles and trainee Andrew were extremely professional and knowledgeable. You have a good team going there.
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Great experience. Very knowledgeable. Only thing is i felt it was a bit expensive. $1400 for a 4 shut off valves that cost around $40 each and a new sink. 3 hours of work. Over $400 an hour seems a bit much but I haven't had plumbing work down in a while and i guess service inflation is in effect. I would recommend them and use them again, but you are gonna pay and need to have those expectations.
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From the initial entry through to the final payment and cleanup, Tim provided the highest standard in professionalism, courtesy, knowledge and skill which is easily recognizable to me ; I know quality when I see it. My Buy plumbing came highly recommended to me by two friends and Tim did not disappoint. He is truly "my guy" for plumbing as a standard to achievement not often seen. PS Kenny also was a delight.
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I appreciate the follow up from Jill today about our experience. Service was great. As far as pricing, it seemed expensive to me but have no way to judge.
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Sean is very knowledgable about the issue that I had and resolved the issue in one visit.
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Charles & Matt K were very professional & explained everything that was needed for the job & what they were doing during the job . Neat & clean & very personable
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Both Charlie and Matt K are true professionals, and obviously work very well together. I can’t say enough about their work and how they handle themselves, especially having to explain with complete patience what exactly we need done. Really good.
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Charlie and Matt C were thorough, clean and efficient. Price was higher than expected, but job was very well done.
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Great Service, fair price, professional, helpful and insightful.
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Arrived back to the home to replace the primary pump for the client. Removed cover and disconnected the wiring for the floats. Supplied and installed new float and ran all fixtures in the bathroom group to make sure everything is working properly. Everything is up and running properly as it should.
Replaced lav faucet, valve for hose bib, rebuild on toilet, and complete rebuild under lav sink in waretown nj
Repair pipe under slab Arrived to home to remove section of slab and replace 2” drainage. We demo slab, removed old cast iron pipe which was very backpitched and also almost completely full towards end of run. Cut out line, used flex shaft to clear out remaining we did not touch. . Line is clear, we replaced with solid core pvc and pitched accordingly. Filled sink multiple times and tested for leaks, there are none at this time. MyGuy is not responsible for replacing concrete that was removed to perform work. I wrapped caution tape around exposed rebar to avoid tripping. MyGuy is not responsible for any slips falls or injuries if someone is to do so around exposed hole.
Arrived to the home, customer had recently had their kitchen faucet installed by a handyman, the install was not correct due to no hot water pressure and the loose faucet. I provided options for replacement and client would like to go with a Moen integra. Supplied and installed brand new Moen integra kitchen faucet. Secured all my connections. Connected water and turned valves on to check for leaks. There are no leaks at this time.
Arrived on site customer stated stated that they are having a bad smell coming from bathroom on left side of the home and nothing is draining upon inspection found that the main line is backed up if not just that branch line. Recommend pulling toilet and snaking from that point out to the main. Also found while in the crawlspace that the sump pump is no longer operable and needs to be replaced. Gave options and customer would like to move forward with snaking the main line at this time. Pulled toilet and snaked main line sent snake out as far as we could approximately 110’ and ran into a blockage was able to restore flow in the home. Sent down camera and found we are hitting a hard stoppage right out the home indicating some sort of break or separation. recommend installing a cleanout right outside the home required by code to fix problem section of piping and then to further scope the rest of the line to ensure there is no other issues. At this time customer stated that they would lik
We had recently arrived to the home due to the float alarm going off for the existing sewer ejector, at the time of that service everything appeared to be working properly. Arrived today due to the alarm going off again. I first ran water to fill the basin, after a few minutes the alarm started to go off. I removed the opening in the lid and discovered that the primary float for the pump is struggling to engage resulting In the alarm going off. Replacement of the part is recommended to prevent the alarm from going off. Will email over quotes to the client for replacement of the primary float.
Arrived to the home, client would like us to winterize the outdoor kitchen for the year. Upon arrival I discovered that the kitchen sink has already been winterized. Reason for this is because the outdoor kitchen is tied into the irrigation system, there is not hot water going to the outdoor kitchen. Customer had the irrigation system already winterized and more so had questions regarding the system.
Arrived on site customer stated that they have a 40 year old boiler and they would like to have it replaced. Upon inspection found that it is a 3 zone boiler and they are currently using zone valves for each zone. Gave options on replacement with a cga5 boiler and installing zone pumps with a taco relay board and replacement of all safety features. We will submit permits but customer is responsible for paying permit fee and scheduling their inspection. Collected visual diagnostic fee and will credit towards any work quoted today.
Arrived on site client stated thier sewage ejector pump was not working. Upon inspection I bypassed the float to see if the pump was working. The pump is working. Opened up the pit lid and adjusted float. Ran water in the bathroom downstairs and the pump went off multiple times on its own.
Supplied options to replace bathroom fixtures. Waretown, NJ 08758
New combination boiler install in Ocean, NJ.
Arrived on site client stated she had a bad smell in the garage. Client had an open drain in the garage from what looked like was once for a slop sink. Cut and capped drain in the garage.
Customer refused to pay visual diagnostic fee Do not service
Today we arrived on site to complete customer annual home inspection, customer stated that they would also like their tankless flushed. Myguy plumbing wrote up estimates to rectify what we found on home inspection, customer would like to move forward. Myguy plumbing will call customer to set a date to return to complete work
