Matt and Carlos were excellent! I had a leak in my bathroom They went over in detail of the work that needed to be done. They were in and out within an hour. They also suggested changing our very old shut off valve that has a leak. I was extremely satisfied with the work. Should I need another plumber? I will definitely call My Guy!
Both Charles and trainee Andrew were extremely professional and knowledgeable. You have a good team going there.
Great experience. Very knowledgeable. Only thing is i felt it was a bit expensive. $1400 for a 4 shut off valves that cost around $40 each and a new sink. 3 hours of work. Over $400 an hour seems a bit much but I haven't had plumbing work down in a while and i guess service inflation is in effect. I would recommend them and use them again, but you are gonna pay and need to have those expectations.
From the initial entry through to the final payment and cleanup, Tim provided the highest standard in professionalism, courtesy, knowledge and skill which is easily recognizable to me ; I know quality when I see it. My Buy plumbing came highly recommended to me by two friends and Tim did not disappoint. He is truly "my guy" for plumbing as a standard to achievement not often seen. PS Kenny also was a delight.
I appreciate the follow up from Jill today about our experience. Service was great. As far as pricing, it seemed expensive to me but have no way to judge.
Sean is very knowledgable about the issue that I had and resolved the issue in one visit.
Charles & Matt K were very professional & explained everything that was needed for the job & what they were doing during the job . Neat & clean & very personable
Both Charlie and Matt K are true professionals, and obviously work very well together. I can’t say enough about their work and how they handle themselves, especially having to explain with complete patience what exactly we need done. Really good.
Charlie and Matt C were thorough, clean and efficient. Price was higher than expected, but job was very well done.
Great Service, fair price, professional, helpful and insightful.
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