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Charles Long did a superb job in fixing my issue. I found him to be very professional, extremely likeable, with a delightful personality. I have already recommended him to 2 friends in the event they are in need of a good plumber.
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Sean and Sam did an excellent job. We are very happy with our new tankless combo system. We became a part of the my guy family last year and couldn’t be happier. The service was immediate, professional and competent. Explaining everything to me as they went along. Thank you !
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Matt and Carlos were excellent! I had a leak in my bathroom They went over in detail of the work that needed to be done. They were in and out within an hour. They also suggested changing our very old shut off valve that has a leak. I was extremely satisfied with the work. Should I need another plumber? I will definitely call My Guy!
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Both Charles and trainee Andrew were extremely professional and knowledgeable. You have a good team going there.
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Great experience. Very knowledgeable. Only thing is i felt it was a bit expensive. $1400 for a 4 shut off valves that cost around $40 each and a new sink. 3 hours of work. Over $400 an hour seems a bit much but I haven't had plumbing work down in a while and i guess service inflation is in effect. I would recommend them and use them again, but you are gonna pay and need to have those expectations.
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From the initial entry through to the final payment and cleanup, Tim provided the highest standard in professionalism, courtesy, knowledge and skill which is easily recognizable to me ; I know quality when I see it. My Buy plumbing came highly recommended to me by two friends and Tim did not disappoint. He is truly "my guy" for plumbing as a standard to achievement not often seen. PS Kenny also was a delight.
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I appreciate the follow up from Jill today about our experience. Service was great. As far as pricing, it seemed expensive to me but have no way to judge.
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Sean is very knowledgable about the issue that I had and resolved the issue in one visit.
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Charles & Matt K were very professional & explained everything that was needed for the job & what they were doing during the job . Neat & clean & very personable
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Both Charlie and Matt K are true professionals, and obviously work very well together. I can’t say enough about their work and how they handle themselves, especially having to explain with complete patience what exactly we need done. Really good.
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Charlie and Matt C were thorough, clean and efficient. Price was higher than expected, but job was very well done.
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We will return another day to hydro jet the main line.
Install New Navien tankless in Ocean Twp,NJ
Replaced lavatory faucet and carbon filter. Manahawkin, NJ 08758
Arrived on site client stated that her downstairs toilet was clogged. Client stated that she will soon be looking to replace the toilet but for today wanted to auger it. Left options to replace the toilet with us supplying or customer supplied option for the future when she is ready to make the decision. As for today I augered the toilet and flushed multiple times after. Toilet appears to be flushing as it should.
Customer was having problems with water, overflowing from underneath their toilet. Turns out the line was clogged with calcium and flushable wipes. We remove toilet, snake line open line camera found no other problems, except for there are roots that they know about we will give estimate for repair.
Arrived on site client stated that a radon pipe in her attic was leaking. Upon inspection the piping in in 3” SDR so we had to go out and grab the proper fittings and pipe to make the repair. Leak appeared to be coming from a 3” 90. Glued the proper pipe and fittings together and let it dry for 10 minutes.
Arrived to home for no pressure in shower. Upon inspection found that shower head was clogged with sediment. This was tho only fixture in the home that was no pressure. Took it apart and there is now pressure.
Arrived to the clients home to check on water heater that no longer worked. As we were doing our evaluation of things we also noticed that the 2nd water heater also wasn’t looking too good. So we provided options to replace just the 1 but also gave the option for 2 new water heaters. The client chose option with 2 water heaters and a membership. We replaced old flu pipe with new flu pipe We hard piped the gas Added 2 new ball valves Everything was then triple checked, no leaks were found and everything is in working order. The permit fees are under the clients discretion
Repaired leaking copper pipe in Barnegat NJ
Arrived to home for leak in ceiling. Upon inspection seems like it is tile job. Gave options to open ceiling to be sure. Tile guy was here and customer is convinced it is tile and doesn’t need further evidence. Collected 59
Repaired leaking radon piping, ocean township NJ. 07712
Investigated leak in attic, ocean township NJ, 07712
Arrived to the home, client states that their existing kitchen faucet leaks when the valves under the sink are on. It leaks from up top and floods the kitchen countertop with water. I highly recommend replacement of the kitchen faucet. I provided options for replacement and client would like to have MyGuy Plumbing install a brand new Moen Arbor kitchen faucet with a full warranty. Turned off valves under the kitchen sink. Disconnected water lines from existing faucet and removed the faucet from the countertop. Cleaned surface of counter top. Supplied and installed a brand new Moen Arbor kitchen faucet. Secured new faucet to the countertop. Made up water connections. Turned valves on and ran water to check for leaks. There are no leaks at this time. Plugged off other hole using a sink hole cover for the client.