Incredible experience! Truly honest, hard-working, trustworthy, more than competent, clean, respectful and nice. They will forever be our plumbers!
Great plumbers- they came out on time, quickly replaced a leaking hose spigot
Great employees that know their business.competent caring
Prompt, courteous & informative. When/if needed in the future will def contact again. Great job!!
Charlie was very professional and informative and knowledgeable about the service I was very happy with my experience and I will use them again
Charles and Quinton did a great job. Thank you both. :)
Mike came to my house today, he was professional, straight forward, and reliable. Mike was covid compliant, explained, and demonstrated his professional certificate, his insurance, then proceeded to explain pricing. Mike and his partner were professional, caring of my home and belongings. Everything was detailed in their corporate binder. Mike and his partner went above and beyond their job duties, engaging in conversation, making sure my refrigerator water line was complete and working. They even returned my garbage can from the curb. A1 service and company. I would definitely recommend and will be using them for future projects.
Called My Guy Plumbing based solely on 250 5 star google reviews! Absolutely lived up to every one. Now there are 251 5 star reviews. Called yesterday, here today. Phone staff was great. Texted in advance of appointment as promised Charlie was professional, efficient, courteous, and very knowledgeable. Totally transparent on the scope of the work and the cost, which was fair. Charlie was simply awesome. Also did an extra job that I did not intend to do at this time. Totally exceeded my expectations!! We have all had “not so great” experiences with plumbing companies I am sure. Not anymore. My Guy is a small shop that delivers big and does it right!!! Ryan you should be proud of the skill and service you provide as well as your team. People.... use My Guy Plumbing
The service and technician are good! My issue is that after being given a window of service between 1pm - 5pm, I am called at 4:47pm to say the technician will be late. He go inalterable arrived about 5:25. Thankfully he was apologetic.
Response from MyGuy Plumbing:
Thank you for reaching out. We work hard to maintain our schedule and timing as promised. However, to make sure we take care of all our customers with the utmost integrity and fully resolve their plumbing problems sometimes things don't go exactly to plan. We did contact you to let you know that our schedule wasn't exactly as planned. To make up for this we sent out most experience tech, we waived our $59 diagnostic fee for being 15 min late, and when we got there we found that there the issue wasn't plumbing so we didn't even charge. To improve our services we would love to know what else we could have done to make this a 5 star experience.
Replaced drain on kitchen sink. Removed old outdated trap and installed a new up to date trap
Install new Moen Flo and relocate main shutoff valve upstairs In Brick
Discovered leak in ceiling, installed 2brand new frost free hose bibs in Brick NJ.
Annual tankless flushing
Repaired broken sewer line in house on slab, replaced washing machine valves, and installed new hose bibb in Brick NJ.
Installed new frost free hose bib in Toms River
Installed 50 gal. water heater in brick nj
Repipe water heater relief valve
Replaced kitchen sink line clogged with grease in brick nj
Recipe drainage for whole house
Clean debris out of drain to prevent sink from smelling in Brick
New faucet, complete rebuild and hose bib installed.
Pull and reset toilet, and repaired the existing closet flange in Brick NJ
Relocate hose Bibb added new ball valve in Brick NJ