Cannot say enough about Devin's work ethic! You are lucky to have such a wonderful young man in your employ!
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Charles and Daniel provided an excellent service with a leaking pipe and Ice maker connector. They were quick and very nice!
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Carlos handled things well, explains things very well, glad to see him doing well in the company
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Excellent service is the name pf the game ! Everyone who is part of this team really cares and takes pride in doing The Best Job for you our loyal customers. Always on time and always prepared to get the job done right.
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Matt made everything quick, easy, and painless
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Charlie and Sam were extremely helpful and were able to figure out the problem going on in my shower right away. They were very professional, and helped educate me on what was going on so I could really understand the issue. I would definitely recommend them and have them back in the future. Erica was also very friendly, and attentive on the phone.
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Sean, Sam, and Shane were all amazing to work with. They answered any questions we had and explained what they were doing, and why it was necessary, every step of the way. I will 100% be recommending the team to anyone who needs plumbing services.
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Matt C was great. Very personable. He was great at explaining everything and educating. Would request him again if needed.
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Charlie and Jake did a great job. Explained the whole process. Very professional. Will use again if needed.
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I could not be more happy with MyGuy - the service and professionalism is excellent. Everyone I've interacted with at the company has been terrific, and Joe is great to work with, and they make the experience painless and convenient. Highly recommend!
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Charlie provided five service. He was pleasant, honest, knowledgable and very efficient.
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Arrived to the home, customer states no water pressure on the cold side of there existing faucet. I first determined if the aerator was clogged which it was not. I next looked under the kitchen sink and discovered that the plumbing in the home is very new, with all quarter turn valves under the kitchen sink. The cold valve was completely off resulting in not having any cold after coming from the faucet. I turned the valve on and everything is now back to normal. I checked for any leaks under the sink and there are no leaks at this time. *Customer will need a hard copy of the invoice mailed to their home.
Arrived on site to complete installation of garbage disposal and hot side shutoff valves. After garbage disposal was installed and shutoff valves. MyGuy plumbing tested all work for leaks. At this time their are no leaks found everything is working as should. There is no outlet for the garbage disposal to be plugged in. Customer will be getting electrician to come out and add one.
Customer was having sewer problems again today we found out that the sewer line has a root growing through it through the bottom it will need a repair done at the crawlspace wall and outside
Arrived on site and client stated they got a fork stuck in a garbage disposal. Upon inspection it appeared there was more than a fork in the disposal. There also appeared to be a baby bottle cap in the disposal. Client would not like to move forward with any work at this time. Collected the Visual diagnostic for today.
Arrived on site on possible warranty call. Client stated the trap popped off and put it back together but wanted to be sure that it was still good. Replaced the gasket upon customer’s request and tested the drain for any leaks. There are no leaks at this time.
Arrived on site customer stated that they had a leak under there kitchen sink. After inspecting we found that just the basket strainer was leaking, MyGuy plumbing also noticed customer has a saddle valve, MyGuy plumbing gave customer options rectify all issues. For today customer would just like to have basket strainer replaced, after all work was completed, MyGuy plumbing tested for leaks. At this time there are no leaks found everything is working as should
Pressure 60 Hardness 5 Ph 8 Arrived on site to complete customers annual home inspection, after inspecting we wrote up estimates on what we found to get rectified, for today customer would just like all options emailed over to them. The number for Tower Bridge electric is - 732-703-5144
Sewer problem in the basement of the orthopedic office sewer line had no cap and was backing up snaked multiple times and line open found a shifted pipe 6 ft deep need to be dug up and spot repair
Arrived on site customer stated that they have a 20 year old water heater that they are looking to preemptively replace before a leak occurs. Gave options on 75 gal gas power vent water heater vs. 50 gal powervent with tank booster. Customer would like to get another estimate before making a decision but will be making a decision in the next couple days.
We will return tomorrow to snake main line.
Went back to customer home for leaking toilet on tank just installed. Was leaking from tank valve. Removed and added tape and pipe dope and tightened. Let tank fill all the way up. There are no leaks at this time.
New atlas RO system, 2 shut off valves, and basket strainer Arrived to home to look at RO system. Upon inspection found that customer wanted atlas RO system. Customer would need two shut off valves and also noticed leaking basket strainer. MyGuy supplied and installed atlas RO system, basket strainer and 2 shut off valves. Tested for leaks and there are none at this time. System purged out. Recommend running again for about 15 minutes after tank is full.
Arrived on site customer stated that the toilet was leaking. After inspecting we found that the bidet seat is leaking. It is leaking from the connection where the bidet meets the fill valve. After inspecting we found that the washer in the bidet seat was no good. Myguy plumbing replaced washer as a one time courtesy. If issue happens again customer will need to get a new bidet seat.
