Chris and Ryan replaced our 50 year old boiler. They arrived promptly at scheduled time. They worked neatly and efficiently, also kept me informed of their progress. When the job was complete it was like they were never there, no trace left behind. They were a team in the way they worked together. Would recommend them to anyone.
Tim Ward and his apprentice, Matt, were amazing. Explained everything thoroughly and answered all of my questions without laughing! Professional yet very personable! Will definitely use My Guy Plumbing in the future!
Chris replaced the sink and faucet in one of our bathrooms. He discovered a leak in one of the valves (33 year old valve!) and replaced that as well. Very professional, prompt, and respectful of our home. Finished product looks fantastic!
Brian and Matt could not have been nicer and so very respectful of my home. Brian went over everything that needed to be done step by step. Took his time explaining it. Always asked if I understood and had any questions. It wasn’t as if they came in, did the repair, and left. They did an amazing job. Brian thoroughly went over the MyGuy Membership Package and because of his knowledge and integrity I signed up. You have 2 amazing employees. I look forward to my continued business with your company.
Brian and Matt were at my house today to replace two spigots and a sump pump. Brian was the main person I was dealing with for the work. They were both extremely professional and polite. Before doing any work, Brian made sure he knew exactly what I needed assistance with today. He then explained that he was going to look at the work and give me a quote. He showed me the company’s licenses and insurance information. He explained their service plan. The whole time he was asking me if I had any questions. I purchased a service plan and agreed to have the work done today. They made sure to wear boot covers when entering my home. They also knocked on the door when they had to re-enter. As I said, they were extremely professional and knowledgeable. When the work was finished. Brian showed me photos and explained what he did. He also said he would be following up with a report which would include the photos. Overall, I am very happy with the work and service. Not that I want to have any plumbing problems, but if I do, I know I’ll be in good hands working with them again.
Devin and Matt came to my home, listened to my issue, gave me a quote, and performed the service. Devin explained everything and the work was done as explained.
Tim showed up early for the appointment, worked diligently and I couldn’t be happier with results!
Timothy was very professional and did a great job. I'm still paying for the "sins" of an unreputable plumber who installed my tankless Navien system!
Ryan, the technician, was very professional and courteous. He took the time to explain exactly what he was going to do. The repair was done very quickly and the service was completed in an hour's time. The cost of the repair was very high (in my oponion) - I was charged close to $500 to replace an exterior ball valve. Overall, very satisfied with the work, but the charge was steep.
Tim & Matt we're friendly, efficient, & extremely knowledgeable. Tim explained what he was going to do & the work was done right to my satisfaction.
Tim was excellent, upfront and honest. I knew I needed a few things done outside of the original call and Tim gave me a quote and said he could have it done within a few hours. Not the cheapest but right in middle and I felt like I could count on Tim to do the work right, which he did. I can now call "My Guys Plumbing” my plumber of choice.
My Guy went out of their way to accommodate us when our tankless hot water heater began leaking. They gave us an estimate, we accepted the next day and they installed the day after that coordinating a roofer to climb 3 stories to handle the exhaust/air intake pipes. They stepped us thru the entire process and took great care to explain the job and what we needed to know going forward. They were very professional. They went out of their way to clean the area before leaving and registered the unit for us. It was a day long affair where they had to spend a good deal of time running up & down 2 flights of steps in our reverse living house. This is the second job they completed for us, no doubt, we'll be using them in the future when needed.
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