I have used My Guy several times and have never been disappointed. Customer service is great, technicians are knowledgeable, personable and work incredibly clean. Highly recommend.
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Have used My Guy for several years. Their technicians are always courteous and thorough. They work clean. No mess left behind. Would definitely recommend.
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Set up appointment five days prior to them coming out told them what I needed done for my Locinvar unit waited around all day came toward the end of the appointment time and couldn’t do anything would have to come back with a different technician because the guy they sent didn’t know anything about it .They were not prepared to work on my unit when I asked them if they could work on my unit .Very disappointed
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Charlie is the best. He diagnosed the issue quickly and remedied it He is extremely knowledgeable
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Overall Experience
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Overall Experience
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Overall Experience
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Overall Experience
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Overall Experience
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Carlos was excellent and extremely kind. He answered any questions I had related to the issue I had with my sink. Highly recommend!!!!
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Shane & Dan were courteous and professional from the minute I opened the door! They did a fantastic job and left my bathroom cleaner then when they started ! They are both definitely ”My Guys” for all my future plumbing needs!
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Charlie came to my house to replace two bibs that were leaking and loose. He was very professional and knowledgeable and arrived during the time window I was told. He was also very personable. He took the time to explain to me how they are supposed to properly work. I have a 2 year warranty as well for the parts from this job, and signed up for their yearly maintenance plan. When I need plumbing work again, I will absolutely call My Guy Plumbing, and I will ask specifically for Charlie to do the work.
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Really nice guys. Good work. Clean, accommodating. Wish it was done same day. Cost took me by surprise. Feels like the situation backed me into that corner.
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Arrived on site customer stated that they had no hot water in their washing machine. After inspecting we found that the hot and cold lines are labels wrong and when washing machine is calling for hot water, cold water is being introduced and vice versa. MyGuy plumbing gave customer options to rectify issue. MyGuy plumbing swapped water lines for washing machine and everything is working as should, there is no warranty on flipping hot and cold water lines for washing machine
Arrived to the home, client is selling the home to their son and they are moving out of state. The had a home inspection done and there were a few issues that the inspector flagged them on. Main issue was a broken sewer line in the crawlspace and copper piping no being strapped and is laying on the ground. Also the inspector stated that the gas line that penetrates the block in the crawlspace is not sleeved. The hole that the original installer drilled for the gas line is very large for the half inch pipe so they used spray foam to make up the difference. The gas line is not touching any concrete and does pose any real issues at this time. I provided options to repair the broken drain and strapped up the copper piping for the client. Cut out and removed broken drain line in crawlspace. Adapted to existing drain line using no hub couplings. Supplied and installed new drain pipe and fittings. Secured my connections and checked for leaks. There are no leaks at this time. *Strapped up co
Arrived on site customer stated that the water heater we installed was leaking. After inspecting we found that the expansion tank in the crawl space has failed, MyGuy plumbing gave customer options to remove expansion tank in the crawl space, and relocate it on the cold side of the water heater. Customer would like to move forward, after all work was completed MyGuy plumbing tested all work for leaks. At this time their are no leaks found, everything is working a should.
We had recently replaced the existing water heater for the client, since the time of that install the client stated a weird sound coming from the Moen shower valve whenever you turn the dial to the hot side. The tech on site had attempted to replace the shower cartridge for the client after the water heater was installed, and there is still very poor pressure from the hot side only and the shower valve is making a weird noise. I arrived on site and first wanted to make sure the issue of the shower valve. I first replaced the shower cartridge for the client and the is still not pressure and it is still making a weird noise. My theory was there is debris stuck in the shower valve causing the reduction in pressure and the sound. I advised to the client, before I replace the valve to let me flush the system. I removed the shower cartridge and placed the shower curtain of the tub to prevent the water from leaking outside the tub. I turned on the water to the home for 10 seconds and the went
Call Shamro having problems with master bedroom, shower, snaked drain form and pull out a bunch of hair tested multiple times all good to go no more problems found
Arrived on site customer stated that their faucet was loose. After inspecting customer has a Moen faucet. As a one time courtesy myguy plumbing tightened up the faucet for the customer. We explained to the customer that customer supplied products have no warranty behind them. MyGuy plumbing tightened up faucet and left customer options with a faucet supplied by us
We will be returning at a later day to go over scope of work
Today we arrived on site to complete work. After MyGuy plumbing installed water heater, new prv, and expansion tank and completed pipe repair, MyGuy plumbing set the pressure to 60 psi and tested all work for any leaks or issues. At this time there are no leaks found, when we were testing we noticed that in the upstairs bathroom, their is something stuck in the shower valve, MyGuy plumbing presented options to replace shower valve, MyGuy plumbing will be returning Friday to replace shower valve.
Arrived on site customer stated that they had a leak behind the wall of the washer and dryer. After inspecting, MyGuy Plumbing cut the Sheetrock to access the leak. After cutting open a section of sheet rock we noticed that the 3/4 copper line has a pinhole leak. MyGuy plumbing gave customer options to repair leak. After all work was completed MyGuy plumbing turned the water on to the home and tested for leaks. At this time there are no leaks found. Everything is working as should.
We will be returning tomorrow to install new water heater prv and expansion tank and perform drain repair
Supplied and installed brand new outdoor rinse station. Disconnected and removed existing station from the home. Supplied and installed new copper piping, copper fittings, and blow off valves for winterization. Secured all connections and secured rinse station to the home. *I purposely did not introduce water to the system since it is very cold outside, client is aware that when they turn the system on in the spring, if there are any leaks to give us a call under warranty.
Pressure 70 pH 7.5 Arrived on site to perform the inspection. Upon inspection clients drain pipes underneath is backpitched due to the deep basket strainer and there is a fernco coupling. Also found that client has a sharkbite hose bib with more sharkbite fittings on the inside of the home. Client also has a Rinnai tankless water heater that hasn’t been serviced in 12 years. Advised customer that we don’t want to cause more issues to the heater since it has not been serviced.
Plumbing inspection in Forked River NJ
Arrived on site customer stated that they see corrosion on basket strainer we installed. Appears to have had a small leak that then corroded and rusted. Replaced under warranty.
Customer stated that their toilet was running. After inspecting we found that the toilet takes a very long time to fill up also the flapper has gone bad. Customer did not want options for a new toilet, MyGuy plumbing gave customer options to perform a minor rebuild, or a partial rebuild, for today customer would like to move forward with a partial rebuild, after all work was completed myguy plumbing turned the water back on to the tome and tested for leaks, at this time there are no leaks found everything is working as should.
