I have used My Guy several times and have never been disappointed. Customer service is great, technicians are knowledgeable, personable and work incredibly clean. Highly recommend.
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Have used My Guy for several years. Their technicians are always courteous and thorough. They work clean. No mess left behind. Would definitely recommend.
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Set up appointment five days prior to them coming out told them what I needed done for my Locinvar unit waited around all day came toward the end of the appointment time and couldn’t do anything would have to come back with a different technician because the guy they sent didn’t know anything about it .They were not prepared to work on my unit when I asked them if they could work on my unit .Very disappointed
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Charlie is the best. He diagnosed the issue quickly and remedied it He is extremely knowledgeable
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Overall Experience
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Overall Experience
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Overall Experience
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Carlos was excellent and extremely kind. He answered any questions I had related to the issue I had with my sink. Highly recommend!!!!
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Shane & Dan were courteous and professional from the minute I opened the door! They did a fantastic job and left my bathroom cleaner then when they started ! They are both definitely ”My Guys” for all my future plumbing needs!
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Charlie came to my house to replace two bibs that were leaking and loose. He was very professional and knowledgeable and arrived during the time window I was told. He was also very personable. He took the time to explain to me how they are supposed to properly work. I have a 2 year warranty as well for the parts from this job, and signed up for their yearly maintenance plan. When I need plumbing work again, I will absolutely call My Guy Plumbing, and I will ask specifically for Charlie to do the work.
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Really nice guys. Good work. Clean, accommodating. Wish it was done same day. Cost took me by surprise. Feels like the situation backed me into that corner.
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Supplied and installed brand new outdoor rinse station. Disconnected and removed existing station from the home. Supplied and installed new copper piping, copper fittings, and blow off valves for winterization. Secured all connections and secured rinse station to the home. *I purposely did not introduce water to the system since it is very cold outside, client is aware that when they turn the system on in the spring, if there are any leaks to give us a call under warranty.
Pressure 70 pH 7.5 Arrived on site to perform the inspection. Upon inspection clients drain pipes underneath is backpitched due to the deep basket strainer and there is a fernco coupling. Also found that client has a sharkbite hose bib with more sharkbite fittings on the inside of the home. Client also has a Rinnai tankless water heater that hasn’t been serviced in 12 years. Advised customer that we don’t want to cause more issues to the heater since it has not been serviced.
Plumbing inspection in Forked River NJ
Arrived on site customer stated that they see corrosion on basket strainer we installed. Appears to have had a small leak that then corroded and rusted. Replaced under warranty.
Customer stated that their toilet was running. After inspecting we found that the toilet takes a very long time to fill up also the flapper has gone bad. Customer did not want options for a new toilet, MyGuy plumbing gave customer options to perform a minor rebuild, or a partial rebuild, for today customer would like to move forward with a partial rebuild, after all work was completed myguy plumbing turned the water back on to the tome and tested for leaks, at this time there are no leaks found everything is working as should.
Customer stated that their outdoor shower has bursted. After inspecting, myguy plumbing wrote up estimates on what we found, for today the customer would like all options emailed over to them.
Repair toilet flange in Lanoka Harbor NJ
Arrived on site client stated she replaced the fill valve and flapper and the fill valve is still going running when not in use. Upon arrival we noticed the toilet was pretty old and client stated it was original to the home. Today we replaced the toilet with an American Standard comfort height elongated bowl with a new wax ring, Johnny bolts, supply line and new emergency shutoff valve. Turned water back on and tested for leaks. There are no leaks at this time.
Arrived to the home, client states a leak coming from the upstairs stand up shower. After a through evaluation I determined that the cause of the leak is the failing shower strainer. I provided options and client would like to ponder the work quoted. If client calls us back I will credit today’s diagnostic fee towards the cost of the work to be completed.
Provided options to install new toilet flange. Forked River, NJ 08731
Arrived on site client stated his hallway bathroom was getting a sewer smell whenever it would rain and when they would take a shower the smell would go away. Client would like for us to go on the roof and check the vent but due to policies we can not go on the roof. There is access behind tub to see the drain pipe and when I dug just a little bit a sand one of the slip joint nuts was broken off but there were no leaks and sewer smell in that area. Client did not want me to dig further to expose more piping underneath.
Arrived on site customer stated that they drop an air freshener down the toilet. Upon inspection found the toilet was clogged attempted to clear with auger did not work pulled toilet and removed by hand set toilet. Tested all work and everything appears to be in working order and there appears to be no leaks at this time. Collected payment.
Arrived on site client state they have a bad sewer smell in the home. Upon inspection we went in the crawlspace and found an open sewer pipe that was dumping out water any time the kitchen sink was used. There was also another leak under the tub where the tub shoe was. Client stated they would like a second opinion. Will credit diagnostic fee if they call back to perform the work.
