Matt is the guy I’d like for all my plumbing needs. A+++ Service
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Charlie always has provided superb service for us and his latest visit was no exception. The communication from the office is also terrific and alerted us to any delays and progress. For any plumbing problems we do not hesitate to call MyGuy and also to ask for Charlie.
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Charlie was a pleasure to have to service our needs. Very professional and on time
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Plumbers rate always expensive but sometimes you have to pay more for exceptional service. Charlie was prompt, knowledgeable and professional!
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All plumbers could take a lesson from MY GUY on customer service, professional attitude, and communication with the customer at every step of the repair process.
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Javon did a fantastic job. He's done work for us before too. He's personable and does quality work!
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Matt is a very skilled plumber and does a fantastic job. He is dedicated to completing the job to everyone’s satisfaction. Couldn’t ask for a better professional!
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Addressed and fixed my problem quickly. Very satisfied.
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Javon did an excellent job! He cc replaced the old galvanized drain pipe with all new PVC. Problem solved. No more backed drain for the shower or washing machine! This is the second time I’ve used My Guy Plumbing. They’re my go to for anything plumbing.
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Overall Experience
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Overall Experience
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Great attitude, knowledgeable about his work. ‘Not pushy’, understands customer. Am not easily impressed or leave a review. He is an asset to any company he works for. Came on time, diagnosed the blockage by using camera and cleared by snaking it. Gave an option to hydro jet too but snaking worked. Keep it up Javon. Thank you !
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Arrived on site and client states that his wife poured half a bottle of fiber powder down the kitchen drain. Kitchen drain line isnt long but just packed with the powder that became more like a gooey sticky substance. Today I snaked the kitchen drain and it took about 10 to 15 times to go in and out of the drain removing the substance little by little. Kitchen sink is now draining as it should.
Arrived to the home, customer had us out recently due to a leaking faucet that dripped from the second floor kitchen down below to the first floor, home is a bi-level home. At the time of the first appointment, the technician on site discovered that the bonnet nut on the existing faucet was extremely loose resulting in a substantial leak down below. Since the technician had tighten the bonnet nut the faucet appears to not be leaking at this time. There is substantial water damage in the ceiling from this leak. As far as I can see at this time, replacement of the faucet is highly recommended. I provided options and their client would like to purchase their own faucet and have us come back and install the faucet. Also, client stated they are going to have a family member cut open the Sheetrock to expose the piping to see if there are any other leaks that we can not see at this time. No 59$
Arrived on site customer stated that their toilet was not working properly. After inspecting we found that the toilets fill valve is turning on and off, and the toilet has a soft blockage in the toilet. MyGuy plumbing gave customer options to replace toilet, or to repair the toilet. Customer would like to move forward with replacing toilet. After all work was completed, MyGuy plumbing tested for leaks. At this time everything is working as should. No issues
Tankless water heater flush Arrived on site to flush tankless water heater. Flushed tankless today and called manufacturer to register today’s service. Removed and cleaned filter. There are no leaks in the unit at this time.
Tankless water heater in Tom’s River NJ
Copper leak above water heater, Toms River, NJ 08753
Dig up and repair section of pipe that has separated with membership Arrived to home to complete work agreed to last week. MyGuy excavated area of problem on sewer line and found that pipe was separated. A cleanout was found under tree which caused the separation. We removed tree and most roots. Customer is aware about landscaping after job would not be perfect being that we removed trees and dug 4x4 hole. Pipe was also separated in crawl. Made all connections and ran water and flushed toilet to test for leaks, there are none at this time. Sump is plugged back in and will continue to run on and off until it catches up with ground water. Complete
Arrived on site customer stated that they had a leak. After inspecting we noticed that the T for the hot side shutoff valves is leaking, we also noticed that the accordion trap is leaking from the nut. MyGuy plumbing gave customer options to rectify all issues. For today customer would just like to move forward with rectifying leak and adding a new shutoff valve for ice maker line if customer decides to get a fridge with an ice maker line. After all work was completed MyGuy plumbing turned the water back on to the home and tested for leaks. At this time there are no leaks found everything is working. As should.
We had recently did a complete rebuild under the kitchen sink, we arrived today due to a leak from the drainage underneath. I discovered that the tubular drainage had slipped apart causing the leak, also the basket strainer was loose. I tightened down the strainer and installed a new tubular extension. I secured lil my connections and pressure tested the sink to check for leaks. There are no leaks at this time.
Today we installed a new gas shutoff for the dryer. After all work was completed. MyGuy plumbing turned the gas on and tested for leaks. At this time their are no leaks found everything is working as should.
Arrived on site clients stated their toilet was leaking at the base. Offered multiple options and client would not like to move forward at this time.
Installed electric water heater in Beachwood, NJ.
Arrived on site client stated their main was backed up and everything would come out of the downstairs bathroom tub and toilet. Upon inspection client has 3 clean outs going into the woods in the back. Opened two of the cleanouts and they were both full of water and sewage. Snaked main from the second cleanout. Found lots of toilet paper and flushable wipes on the cable. Let customer know that we will have a senior tech out to scope the line and see if there is a bigger cause for the clog.
