Matt is the guy I’d like for all my plumbing needs. A+++ Service
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Charlie always has provided superb service for us and his latest visit was no exception. The communication from the office is also terrific and alerted us to any delays and progress. For any plumbing problems we do not hesitate to call MyGuy and also to ask for Charlie.
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Charlie was a pleasure to have to service our needs. Very professional and on time
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Plumbers rate always expensive but sometimes you have to pay more for exceptional service. Charlie was prompt, knowledgeable and professional!
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All plumbers could take a lesson from MY GUY on customer service, professional attitude, and communication with the customer at every step of the repair process.
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Javon did a fantastic job. He's done work for us before too. He's personable and does quality work!
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Matt is a very skilled plumber and does a fantastic job. He is dedicated to completing the job to everyone’s satisfaction. Couldn’t ask for a better professional!
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Addressed and fixed my problem quickly. Very satisfied.
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Javon did an excellent job! He cc replaced the old galvanized drain pipe with all new PVC. Problem solved. No more backed drain for the shower or washing machine! This is the second time I’ve used My Guy Plumbing. They’re my go to for anything plumbing.
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Great attitude, knowledgeable about his work. ‘Not pushy’, understands customer. Am not easily impressed or leave a review. He is an asset to any company he works for. Came on time, diagnosed the blockage by using camera and cleared by snaking it. Gave an option to hydro jet too but snaking worked. Keep it up Javon. Thank you !
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Complete rebuild under kitchen sink, one shut off valve, customer supplied kitchen faucet, new toilet, new main shut off valve with membership Arrived to home for customer supplied faucet. Upon inspection found broken faucet and leaking drainage. Customer also had old toilet that would run if handle wasn’t jiggled after flushing. Today MyGuy supplied and installed new toilet all new drainage shut off valves customer supplied faucet and new main shut off valve and tested for leaks there are none at this time.
Removed existing dryer vent flex pipe in crawlspace. Supplied and installed new hard pipe dryer vent pipe in crawlspace to the existing termination. Attached piping using foil tape Strapped piping using drive. Secured all connections. Supplied and installed new gas cock and gas flex. Turned valves on and ran the dryer to check for leaks. Dryer is exhausting properly and there are no leaks at this time. *Hooked up washing machine as a one time curtesy. *Customer is now a member.
Arrived to the home, client states there are drain flies throughout the home, mostly in the bathroom group. When I went into the kitchen I did discover a few but not many flies near the kitchen sink. I ran the faucet to check for leaks, and there are no leaks under the kitchen sink. I next went into the only bathroom group and ran fixtures and checked for leaks to, again, no leaks are found. I flushed the toilet numerous times to check for leaks at the base and there are no visible leaks in the home that I can locate at this time. I next went into the crawlspace to check for any leaks, broken drain pipes, etc. There are no active leaks in the crawlspace and no leaks coming from any drain piping. I asked the client if they have had any weird smells recently and they stated only in the garage near the washing machine. There is an intense smell of mildew in the washing machine and drain flies are discovered there as well. From a plumbing stand point, I am not seeing any issues with water
Arrived to the home, customer states no hot water, they have tried to light it many times and nothing is firing up. The error code on the gas valve states that the gas valve has failed. The existing water heater is old and replacement is recommended. I provided options and the client would like to speak to their partner before making their decision. If customer calls back to schedule I will credit today’s diagnostic fee towards the cost of the install.
Replaced thermocouple on boiler. Toms River, NJ 08757
Arrived on site customer stated that they would like their boiler drains for there washing machine replaced. After inspecting MyGuy also noticed customer had a saddle valve right under the boiler drains, MyGuy plumbing gave customer options to rectify all issues. Customer would like to move forward with removing saddle valve and replacing boiler drains. After all work was completed MyGuy plumbing tested for leaks. At this time there are no leaks. Everything is working as should.
Arrived on site client stated she had backups recently and water would come out of the washing machine drain in the basement. Upon inspection I ran some water in the home and watched water flow pass the cleanout on the side of the home. Today we put a camera down the main sewer line and found multiple root intrusions but none as bad as the one closer to the street. Client would like to call the town to see if this is on her or if the town will take care of it. Client will call us back if the town says it’s on her.
Arrived on site to complete installing hose bibs. after all work was completed. MyGuy plumbing turned the water back on to the home and tested for leaks. At this time everything is working as should. No issues.
Arrived to the home, client has new dryer that the company did not install due to an illegal dryer vent and broken gas cock. I provided options and client would like to go through with the work quoted and become a member. Client has requested this service at a different day due to time restrictions. I am accepting a small deposit to secure the client spot on our schedule
Dig up and find and repair broken line with membership Arrived to home for break in main water line. Upon inspection found that yard had a wet spot and sand was visible in grass indicating break underground. MyGuy dug up area until we found the issue which was a split brass coupling. MyGuy replaced broke fittings, turned water on and tested for leaks, there are none at this time. We purged home and replaced soil best as possible. Customer is aware we are not responsible for landscaping after work is completed.
Arrived on site client stated they had a few leaks in the crawlspace. Upon inspection client has a leak from the toilet on the first floor that is leaking into the basement. Client has a led bend I recommend get replaced and a 3” no hub that is improperly installed next to it. Client also has multiple shark bites in the basement I recommend get replaced. Kitchen and bathroom line have improper no hub couplings installed as well as the as well as the bathroom sinks having improper fittings installed in the basement. Recommend repiping 3” toilet run going into the main stack and repiping the 1 1/2 bathroom sink line in the basement along with removing all shark bites. Today I reconnected the water and removed 3 shark bites in the process. Turned water back on to test for leaks. We will return at a later date for repiping drainage in the basement.
Removed shark bites in Tom’s River NJ
Repair leak on kitchen line and shower drain in crawlspace Replace shutoff valves under kitchen sink Replace main water shutoff valve Arrived to home to complete work Javon sold. MyGuy supplied and installed all needed parts for new shut off valves and replacing kitchen drain line including fitting for bathroom group that was cracked. Tested for leaks and there are none at this time.
