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I was very pleased with the service I received. Jacob and his apprentice did an excellent job. They explained what they would be doing and kept me informed. They were both very personable and were very knowledgeable. I would highly recommend them and I will definitely be using My Guy Plumbing in the future.
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Matt is the guy I’d like for all my plumbing needs. A+++ Service
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Charlie always has provided superb service for us and his latest visit was no exception. The communication from the office is also terrific and alerted us to any delays and progress. For any plumbing problems we do not hesitate to call MyGuy and also to ask for Charlie.
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Charlie was a pleasure to have to service our needs. Very professional and on time
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Plumbers rate always expensive but sometimes you have to pay more for exceptional service. Charlie was prompt, knowledgeable and professional!
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All plumbers could take a lesson from MY GUY on customer service, professional attitude, and communication with the customer at every step of the repair process.
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Javon did a fantastic job. He's done work for us before too. He's personable and does quality work!
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Matt is a very skilled plumber and does a fantastic job. He is dedicated to completing the job to everyone’s satisfaction. Couldn’t ask for a better professional!
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Addressed and fixed my problem quickly. Very satisfied.
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Javon did an excellent job! He cc replaced the old galvanized drain pipe with all new PVC. Problem solved. No more backed drain for the shower or washing machine! This is the second time I’ve used My Guy Plumbing. They’re my go to for anything plumbing.
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Overall Experience
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Overall Experience
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We had a pr-tech out prior to us arriving who needed an additional opinion. Senior tech arrived and discovered that the drainage needed to reconfigure and the condensate for the furnace discharge ties into the kitchen drain with no back water valve. Client has stated the condensate has been like this for 15years once the furnace was replaced and they have never had issues. I did discover a way to tie the condensate into the main building drain properly. For today, the client would like us just to reconfigure the drainage so they can at least use the sink. Client is fully aware that the set up is not code and MyGuy Plumbing is not responsible for if the sewer line backs up and causes any issues. I will leave a quote to reroute the condensate drain correctly in the basement, I will give a credit from today towards that service.
Arrived on site client stated they had a hose bib leak. Upon inspection client does not have a separate shutoff valve for the bib so today we offered a hose bib replacement and adding a shutoff valve for the hose bib. Cleient does not want to move forward with the work today. We will credit back the visual diagnostic if client calls back within 30 days.
Arrived on site customer stated that they had a leak under their kitchen sink and that they would like their Reverse osmosis filters replaced. After inspecting MyGuy pluming gave customers options on what we found to get rectify. For today, customer would like to move forward with all work. After all work was completed, MyGuy plumbing tested all work for leaks. At this time there are no leaks found, everything is working and operating as should.
Replaced reverse osmosis filters, replaced basket strainer in Holiday City, NJ
Arrived on site client stated they had a kitchen clog. Upon inspection in the crawlspace piping appeared to be in good shape so today I offered options to hydro jet or snake the kitchen line. Client would like to move forward with the jetting today. When we were done hydro jetting the kitchen drain we tested by filling the sink with hot water and dumping. Kitchen sink is now draining as it should.
Performed annual service on tankless water heater and replaced expansion tank. Forked River, NJ 08731
Arrived on site customer stated that their hose spicket was leaking and they couldn’t turn the valve off. After going into the crawl space, my guy was able to valve off for hose spicket. My guy plumbing gave customer options to replace hose bib and valve. For today, customer would like options emailed over to them. Customer will call back once the weather gets warmer to do the job.
Arrived on site customer stated that they would like to get thier drainage for thier kitchen sink re attached. After inspecting their are some issues that we found under the kitchen sink, MyGuy plumbing will get senior tech out to re diagnose issue.
Arrived on site client stated they had a leak at the base of their toilet. When going into the crawlspace to make sure there was no water damage I noticed there was a leak on two different spot on the main. One being for the kitchen where it ties into the main and the other being on the main stack anytime water was being used in the bathroom that wye fitting would leak. Client would like to move forward with the work and we will return another day to perform work.
Arrived on site client stated he had 2 leaking toilets. Upon inspection client would like 2 new toilets today as both tanks were nearly falling off. Today we replaced 2 toilets and repaired a flange. New toilets were installed with wax rings Johnny bolts, supply lines, and emergency shutoff valves. After we’re done we tested for leaks and there are none at this time.
Evaluated boiler issue. Toms River, NJ 08753
Evaluated boiler not working properly. Manahawkin, NJ 08050
Ph 7.4 Hardness 2 Pressure 65 Arrived on site customer stated that their toilet was not flushing properly. While inspecting the toilet we found the the jet port had something in it. MyGuy pluming took it out if the jet port and flushed toilet multiple times. At this time, the toilet is flushing properly. Everything is working as should.
Arrived to the home, client states that they have a leaking copper pipe in the basement that they have tried patching over the years but is leaking worse. There are also saddle tap valve in the basement for the humidifier. I provided options for the client to fix everything and they will only like to have the copper pipe repaired. Turned off the water to the home. Drained down the system. Cut out and removed existing copper pipe from the home. Supplied and installed new copper pipe and fittings. Secured lol my connections and turned the water on to check for leaks. There are no leaks at this time. Strapped up piping in the basement as a one time curtesy.
