Charlie always has provided superb service for us and his latest visit was no exception. The communication from the office is also terrific and alerted us to any delays and progress. For any plumbing problems we do not hesitate to call MyGuy and also to ask for Charlie.
Overall Experience
Quality
Price
Convenience
Charlie was a pleasure to have to service our needs. Very professional and on time
Overall Experience
Quality
Price
Convenience
Plumbers rate always expensive but sometimes you have to pay more for exceptional service. Charlie was prompt, knowledgeable and professional!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
All plumbers could take a lesson from MY GUY on customer service, professional attitude, and communication with the customer at every step of the repair process.
Overall Experience
Quality
Price
Convenience
Javon did a fantastic job. He's done work for us before too. He's personable and does quality work!
Overall Experience
Quality
Price
Convenience
Matt is a very skilled plumber and does a fantastic job. He is dedicated to completing the job to everyone’s satisfaction. Couldn’t ask for a better professional!
Overall Experience
Quality
Price
Convenience
Addressed and fixed my problem quickly. Very satisfied.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Javon did an excellent job! He cc replaced the old galvanized drain pipe with all new PVC. Problem solved. No more backed drain for the shower or washing machine! This is the second time I’ve used My Guy Plumbing. They’re my go to for anything plumbing.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Great attitude, knowledgeable about his work. ‘Not pushy’, understands customer. Am not easily impressed or leave a review. He is an asset to any company he works for. Came on time, diagnosed the blockage by using camera and cleared by snaking it. Gave an option to hydro jet too but snaking worked. Keep it up Javon. Thank you !
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Arrived on site to complete installing hose bibs. after all work was completed. MyGuy plumbing turned the water back on to the home and tested for leaks. At this time everything is working as should. No issues.
Arrived to the home, client has new dryer that the company did not install due to an illegal dryer vent and broken gas cock. I provided options and client would like to go through with the work quoted and become a member. Client has requested this service at a different day due to time restrictions. I am accepting a small deposit to secure the client spot on our schedule
Dig up and find and repair broken line with membership Arrived to home for break in main water line. Upon inspection found that yard had a wet spot and sand was visible in grass indicating break underground. MyGuy dug up area until we found the issue which was a split brass coupling. MyGuy replaced broke fittings, turned water on and tested for leaks, there are none at this time. We purged home and replaced soil best as possible. Customer is aware we are not responsible for landscaping after work is completed.
Arrived on site client stated they had a few leaks in the crawlspace. Upon inspection client has a leak from the toilet on the first floor that is leaking into the basement. Client has a led bend I recommend get replaced and a 3” no hub that is improperly installed next to it. Client also has multiple shark bites in the basement I recommend get replaced. Kitchen and bathroom line have improper no hub couplings installed as well as the as well as the bathroom sinks having improper fittings installed in the basement. Recommend repiping 3” toilet run going into the main stack and repiping the 1 1/2 bathroom sink line in the basement along with removing all shark bites. Today I reconnected the water and removed 3 shark bites in the process. Turned water back on to test for leaks. We will return at a later date for repiping drainage in the basement.
Removed shark bites in Tom’s River NJ
Repair leak on kitchen line and shower drain in crawlspace Replace shutoff valves under kitchen sink Replace main water shutoff valve Arrived to home to complete work Javon sold. MyGuy supplied and installed all needed parts for new shut off valves and replacing kitchen drain line including fitting for bathroom group that was cracked. Tested for leaks and there are none at this time.
Arrived on site client stated his whole house was backed up. Upon inspection client has a cleanout in the back of the home and when opening it it was filled with water. Snaked the main and when done I found two separate spots where roots infiltrated the main. We will be sending our camera tech out to give estimate for repairs.
Provided options to install baseboard. Toms River, NJ 08757
Arrived to home for leak in ceiling. Upon inspection found stains and wet spots on ceiling downstairs underneath kitchen sink. Ran kitchen faucet and instantly started leaking from handle and after turning faucet off it would continue to ru. Customer stated that counter was full of water dripping into downstairs. Noticed that the bonnet for faucet was very loose. I tightened it by hand and is no longer leaking. Highly recommend replacing faucet and also opening ceiling to make sure there are no other plumbing issues. Left options for everything. Said if they signed up for membership I would cut open ceiling as courtesy to make sure no other leaks. 59 waived
Arrived on site customer stated that there lav faucet was leaking and they would like both hose spickets replaced. After all work was completed MyGuy plumbing tested the faucet for any leaks. At this time there are no leaks found, everything is working as should. MyGuy plumbing will return wensday to install new hose spickets with shutoff valves.
Arrived on site customer states that they had no water for their dishwasher. After inspecting we noticed that the valve was turned off, MyGuy plumbing turned the valve on and tested the dishwasher. At this time everything is working as should their are no issues.
Performed copper leak repair. Toms River, NJ 08757
Fixed copper leak in concrete slab and replaced tub. Lakewood, NJ 08701 USA
Arrived to the home, customer has a broken of faucet that needs replacing, and they have a faucet on site for us to install. I provided options for the service and client would like us just to install their faucet. Installed a customer supplied lav faucet. Installed the pop up assembly that came with it. Supplied and installed new supply lines for the faucet. Secured my connections and turned faucet on and pressure tested the sink to check for leaks. There are no leaks at this time. *Labor warranty only for today’s service.