Matt is a very skilled plumber and does a fantastic job. He is dedicated to completing the job to everyone’s satisfaction. Couldn’t ask for a better professional!
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Addressed and fixed my problem quickly. Very satisfied.
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Javon did an excellent job! He cc replaced the old galvanized drain pipe with all new PVC. Problem solved. No more backed drain for the shower or washing machine! This is the second time I’ve used My Guy Plumbing. They’re my go to for anything plumbing.
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Great attitude, knowledgeable about his work. ‘Not pushy’, understands customer. Am not easily impressed or leave a review. He is an asset to any company he works for. Came on time, diagnosed the blockage by using camera and cleared by snaking it. Gave an option to hydro jet too but snaking worked. Keep it up Javon. Thank you !
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My neighbor suggested this company. It was an urgent situation so, I wasn’t able to shop around. Devin is professional and the work was completed properly. The price was high but expected. I joined membership to save a couple of hundred dollars. I’m not sure that I should have. It covers inspection checks and water heater drain and discount on service repairs if needed. However, it sounded good, but with a well maintained home, needing a plumber is not often. The financing offered is a pia. The financing company is based in Boca Florida and are minimally acceptable. I would have sought different options for a loan. But, when faced with a crisis, it sounded good. The job also took several days to fix due to bad weather. Devin and helper worked very hard digging out the broken pipe. Overall, the work completed is satisfactory. My front door and porch was covered in mud for a few days so, we had to use the side door to go in and out of the house. I would have liked to have an option to fix top of sewer pipe which is cracked open; it doesn’t affect the performance but it is an eyesore to me. At the time I just didn’t know better because it was a huge mess. Now, to fix it will be another big process and expense. The company tried to add a personal touch by sending us a my guy plumbing soft lunch cooler. It’s not a bad company but it’s definitely not a five star. The financing company is a one star. I wish them well as everyone was kind and professional.
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Carlos was very polite, introduced himself, explained everything when I asked questions!
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Jordan was thorough and very helpful in making sure all my plumbing was in great condition.
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Hydro jet kitchen sink lines and lavatory sink drain lines. Toms River, NJ 08753
Arrived to the home, customer states that their existing 50 gallon water heater is leaking. The existing water heater is from 2009 and is leaking from the bottom. Client is already a member and I provided an option for replacement and client would like to go through with the replacement. Supplied and installed 50 gallon low Btu water heater Drained and removed existing water from the home Supplied and installed new copper pipe, fittings and flu pipe Supplied and installed new ball valve and bonding wire Secured all connections Filled and purged system Checked for leaks and fired system up There are no leaks at this time *permit fees are at home owners cost
Arrived on site customer stated that they would like to have their unit serviced upon inspection found that the unit has been serviced prior. Gave options and customer would not like to move forward at this time. Collected visual diagnostic fee and will credit towards any work quoted today.
We had recently installed new valve for the laundry sink and performed a repipe on the copper out of the laundry box. I arrived today due to the client stating that they went to wash clothes on the cold setting and only hot water was being produced. I discovered that the hoses I installed were backwards. I changed orientation of the hose to the correct spot and the washer is now working properly. No 59$
Replaced Bradford white water heater. Toms River, NJ 08753
Arrived on site installed mixing valve and set temp on indirect to 140 degrees and set thermostatic mixing valve to 120. Tested after at fixture and made sure that it was set at 120 degrees. Everything appears to be in working order and there appears to be no leaks at this time. Collected payment.
Customer stated that they had a dripping tub spout. After inspecting we found that customer has a MOEN troll shower cartridge that has failed. Myguy pluming wrote customer estimates to get what we found rectified. For today customer would only like to replace cartridge. Myguy plumbing turned the water off to the home and replaced cartridge. After all work was completed, Myguy plumbing tested for leaks. At this time there are no leaks found, everything is working as should.
Arrived on site installed new heat exchanger tested all work and everything appears to be in working order and there appears to be no leaks at this time. Collected payment through service finance.
Installed new heat exchanger for a Navien in Tom’s river nj
Arrived to the home, customer has an existing kitchen sink they would like us to install for them on site. I First turned the valves off to make sure that they work, the hot side does not hold and replacement is needed. I provided options for the client and they have declined the service for today. If customer calls us back to install the faucet, I will credit today’s diagnostic fee towards the cost of the install.
Arrived on site client stated his toilet was clogged. Upon inspection toilet is an old American standard toilet that client says has been there for 35 years since he’s been in the home. Left options to replace the toilet or to just auger the toilet. Client would like to move forward with just the auger today. Augered toilet and it is now flushing as it should.
Arrived to the home, customer states they have an existing jacuzzi bathtub with jets that the water piping to it is broken resulting in a leak. Customer had other plumbers come out to address this issue, one plumber said that the whole tub needs to be removed while the other stated that can do something from the crawlspace. There is an access panel about four feet away from the faucet, but that panel is actually meant for the motor for the jets of the tub. Customer does not want to remove the tub and is simply calling for another opinion at this time. I turned the ball valves on for the tub and there are no leaks, once you turn the handles on water is spraying underneath. The faucet has failed and replacement is recommended. I advised to the client to have a tile company remove the tiling, giving me enough accessibility to replace the faucet in the future. After that install an access panel for any future service of the tub. No 59$
Arrived to unit for gas leak. Upon inspection found that gas company put a lockout on meter. Walls were open at the suspected area. MyGuy pressurized and bubble tested all accessible areas but could not find source of leak. We will call tomorrow to get back on schedule. Called pat about space heaters being that the gas is off and there is no heat. He said we did not have to worry about it because pipes are not on outside walls and there was no concern for pipes freezing.
New 40 gal water heater and upgrades Arrived to install new water heater. MyGuy supplied and installed 40 gal water heater and brought up to code. Tested for leaks there are none at this time.
