I won the contest for a free hot water heater thru My Guy Plumbing. Ryan Thank you for doing this contest. Not only is this company know to be very reputable, Their staff and their technicians are the best! From dealing this Jill and Erika, in the office to Andrew the apprentice and most of all Charlie the head technician. I was impressed with their professional work and courtesy. We highly recommend MY GUY PLUMBING !
Overall Experience
Quality
Price
Convenience
Timely courteous and efficient. Carlos was a Gem!
Overall Experience
Quality
Price
Convenience
Javon arrived in the designated timeslot. He was professional and courteous. He took care to protect the area around his workspace and got the job done in no time. As always, My Guy was the Right Guy!
Overall Experience
Quality
Price
Convenience
He is an amazing guy and Plummer. He fixed everything and made sure I understood everything. I would have him back again and will recommend your company Gail.
Overall Experience
Quality
Price
Convenience
The guys did a great job with our annual plumbing inspection and drain clog.
Overall Experience
Quality
Price
Convenience
Shane was very nice and certainly knew what he was doing. He included me in what he was doing. I appreciated that. His helper was also good. Gail
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Shane is Knowledgable and friendly! Work was done timely and cleaned up afterwards too! Highly recommend!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Great service—showed up on time, were polite and neat, had the part, and no more leak! Couldn’t ask for more!!👍🏻
Overall Experience
Quality
Price
Convenience
Received a call to send plumbers out for inspection, scheduled and showed up at a perfect time. Matt and Tim went over all findings and gave me a list of priorities. Incidentally my sink had clogged the night before and Matt fixed it for me before they left. Saved me a lot of time and headache. Will always recommend!
Overall Experience
Quality
Price
Convenience
Painless and communicative on options. My first experience with them was great!
Overall Experience
Quality
Price
Convenience
Did a great job very clean and keep me up to what he was doing at all times
Overall Experience
Quality
Price
Convenience
*Oldest Water Heater Contest Winner* Supplied and installed brand new 50gallon electric water heater. Drained and removed existing water heater from the home. Supplied and installed new bonding kit, ball valve, copper pipe and fittings. Secured all my connections and turned the system on to check for leaks. There are no leaks at this time. Heavily purged the system of air. Made up electrical components. Turned electric on to appliance. *The electrical needs to be brought up to code with a quick disconnect box installed. *MyGuy Plumbing will be covering all permit fees for client as well. *Registered water heater for client.
Customer had a loose faucet. She had a new faucet on hand that she wanted installed installed a brand new Kohler faucet single handle with a slinky extension.
Rebuild shower valve and replace trim in Beachwood NJ
Arrived on site to camera sewer main. Upon camera we found a big root penetration about 92 ft out. Client will call town to see if this is on the town or on him. Left estimates to do spot repair
Arrived on site customer stated that the macerator pump discharge came disconnected and ejected water on the floor. Upon inspection found that the discharge was disconnected. Reconnected discharge and tested all work and there appears to be no leaks and is operating as it should. Contacted Allstates and they will reach out to the customer to come take a look at what’s going on.
Arrived on site client stated their kitchen sink was backing up. Upon arrival we noticed the water was at a complete stop and not draining at all. Left options to remove fernco and repipe the small section of pvc but client would like to just hydro jet for today. Snaked and hydro jetted the kitchen sink multiple times and when done we tested with hot water. Filled and dumped the sink with hot water multiple times and the kitchen sink is now draining as it should.
Customer stated that they had a main line back up, after inspecting customer has a clean out in the basement. The drain line is not charged up so myguy plumbing snaked from the clean out in the basement. After sending the snake down the line we restored flow and found roots on the end of the cable. Myguy plumbing will return tomorrow no charge to camera the line and find where the roots are coming from. As of right now customer has full flow and everything is working as should.
Provided options to replace aqua stat. Beachwood, NJ 08722
Arrived on site customer stated that a they have no heat. Upon inspection found that the spill switch was closed reset it and ran the unit . Found that when it reached temp. The boiler was not shutting down but the damper would close and the unit was still firing causing the spill switch to go off. Contacted tech support and due to a 24v wire powering the control module when the leg for the high limit broke it was still pulling power from the 24v wire keeping the burning running they recommend removing the 24v wire. Ran unit and it was shutting off and on as it should. Recommend replacement of high limit switch and having a chimney company come out and inspect the chimney as per tech support. Homeowner would like to wait before making any repairs or inspections due to it operating as it should.
Customer stated that they had a leak on their floor after inspecting we found that the 3/4 pvc line for the furnace was backing up. Myguy was able to unclog it, MyGuy plumbing advised customer to call furnace company to get issue fully rectified.
Arrived on site customer stated that they have no heat. Upon inspection found that the boiler is not firing. Contacted tech support and they stated that the control module and the blocked vent sensor has failed. Replaced sensor and control module and boiler is now operating as it should but found that the damper needs to be manually open indicating that the motor had failed. Replaced damper as well and everything now appears to be in working order and there appears to be no leaks at this time. Collected payment.
Re-piped PVC exhaust venting on power vent water heater. Cream Ridge, NJ 08514
Arrived on site client stated her toilet was clogged. Toilet is an American standard that we recently installed. Clog appeared to be caused by too much toilet paper. Augered toilet and it is now flushing as it should.
