Performed QA on Trane Gas Furnace/Heat Pump system. Reviewed installation with homeowner. She mentioned the upstairs was warmer than the downstairs. When we checked the system we increased the Minimum Capacity to 50% and increased the Cooling CFM. Also set the blower to Circulate mode. Talked to her about the attic insulation and let her know that would be the next area we would look at if it is still a problem with the temperature differences between the floors. Completed checklist form in system. No additional follow up needed. No yard sign was installed.