Upon arrival, system was in the off mode with fan on. Attatched pressure and temperature guages to perform an operation test. During heat pump operation testing, found that the heap pump is operating properly and refrigerant pressures and temperatures are within spec based on third party measurequick testing application. Jodi says that there has been no refrigerant added to her knowledge. Based on the operation measurements of the refrigerant and air temperature rise, the system is within refrigerant specifications and there is no leak search that needs to be performed. Tested operation of auxiliary heat strips and found no issues. Found that the thermostat heat pump lockout was set to 35F. With an all electric system, disabling the heat pump lockout temperature is recommended as the heat pump is still producing heat at those temperatures and the system is designed to run the auxiliary heat as needed to boost heat content, aswell as run the auxiliary during defrost mode which can happe