- Contacted homeowner via phone call as a courtesy to confirm homeowner is ready for appointment and to verify address. - I’m gonna stated that he was 20 minutes away, driving from Little Elm, and that he would meet me at the address.. - while waiting for homeowner to arrive performed AC diagnostics on outdoor/condenser. Noticed fan running compressor wasn’t running. - Further diagnostics proved that failure of the contactor (pitted closed) has compromised operations. - homeowner authorized the provided estimate for contactor replacement and VIP annual maintenance agreement enrollment. - replace contactor secured all low/high voltage wiring. Tightened all connections. - Performed minor AC/cooling diagnostic. - Checked all electrical components and amp draws. - Checked refrigerant charge. - Dain Lines not retaining water. - Delta temperature drop across the coil 18°F - Thermostats/zone controller/dampers communicating properly. - System currently cooling, draining, functioning prop