Kendall exhibited top notch customer service that greatly exceeds other competitors I’ve dealt with. He took his time to explain EVERYTHING, and was very prompt! I felt completely safe with him in my home especially being a woman alone with my child. He even went above in device by providing flying information once I read his bio and expressed my son was interested in becoming a pilot. Kendall not only provided a point of contact but, also wrote down a book he should read. Now, cool air solutions, this Man is well above normal customer service, he embodied the highest level of workers ethics and compassion! I truly enjoyed his 360 degree service and even asked questions and showed me info I didn’t know about my CO2 monitors! Amazing, the more you know… honestly the service I can’t say enough about! He’s a keeper!!