Reviewed airflow to second floor and measured airflow to registers at 32 - 3 supply registers present. Opened damper and remeasured at 46 cfm. Reviewed settings on the thermostat to ensure sensor was configured and showed Anita how to use the fan settings on the thermostat to help balance the home better and improve indoor air quality - HE filter present. Arm is missing from the first floor damper so it could not be adjusted. Anita would like price to replace arm. She is not interested in zoning the system at this time but it is possible. Ballparked price of 2500 to 3000 .