Reviewed home and concerns with Neal and Steve. Found 3rd floor and front room on second floor office not comfortable and temperatures in excess of 80 degf with thermostat temperature set to 74 and maintaining 74 degf. Found basement excessively cold possibly due to duct leakage. Inspected duct system and found several dampers that were adusted by Steve to increase comfort. Recommend running system fan in circulate or on for now to measure temperature difference. Recommend sealing duct system in basement and measuring airflows from ducts and air balancing. Gathered data to perform room by room Manual J load calculations on the home to determine how much air is needed to front office to maintain 74 degf cooling temperature. Estimates for recommendations will be provided after load calculations are completed.