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Luis was our technician. Because he has done much of the maintenance on our units after install, he is very familiar with our system. Luis is friendly, efficient and takes the time to listen to all of your questions and explain everything in detail. I've dealt with a number of different HVAC professionals as we used to have a home warranty company. Luis and the other DiBiase techs are significantly better than any of the other HVAC company's that serviced our older HVAC system.
Luis was the technician who serviced our Central Air in the spring, and serviced the furnace for the fall as well. Luis was prompt in his appointment window, friendly and answered all of the additional questions I had. Everyone from DiBiase has been very professional. Luis was great with offering little tips on what I can do as general maintenance in order to keep the unit running well into the future.
There was concern I smelled gas coming from an area right by my water heater. I called DIBIASE at about 10:30 AM thinking I would have a technician out the following day. The scheduler recognized the urgency of the situation and had a tech out the same day at 5:30 PM. The tech had been to our house before so it was nice to see a friendly face. He was able to diagnose the issue quickly and completed the repair quickly as well. The repair was completed in about an hour. As always, The tech was very friendly, personable and answered all my questions.
Fast, efficient and answered all of my questions.
DiBiase is a great HVAC company. Their service is ALWAYS great.
This rating is based on the follow-up inspection as the unit was installed at the beginning of April. The unit has been running as expected without issues. I mentioned an area or two where I felt the unit was not quite proficient; however the technician went into the control settings and made and adjustment that has resolved the issue, and the unit has been working fine ever since. The technicians were the ones who installed the unit, and were great to speak with for both installation and follow-up. They were both personable and answered all of the questions I had; in addition, they allowed me to ask specific follow-up questions in order to get a better understanding of how the unit works and certain maintenance items. I have dealt with a handful of HVAC contractors in the area for both home warranty work, and when pricing out replacement units. DIBIASE was by far the most professional, prompt, and attentive to the needs of our situation.
Dibiase Heating & Cooling is all about keeping the client updated. Like the confirmation and reminders of appointments and the follow-up on the work completed with copies of the data and invoices. All the technicians are skilled and friendly. Thanks Dibiase.
Performed precision heat tune up on American standard gas furnace. Replaced 16x24x1 air filter. Checked all electrical conections and components. Blew out condensate drain. Checked gas pressure. Performed combustion test. Cleaned flame sensor. Replaced #10 Aprilaire humidifier pad. Gas furnace is working fine at time of service. Recommend replacing water heater due to over 10 years old.
Performed Quality Assurance on Oil Furnace. Spoke with Homeowner about noise concerns. Tested operation of system and found Weight on Draft Damper Missing. Need to install weight and test combustion on system. Ordered new Weight for Draft Damper and returned to site to install. Installed new Damper with weight and performed Combustion Test and Draft Test. Performed Smoke Test which is reading Zero.
We shut off and disconnect the old unit from all electrical and oil connections. We removed the unit and old flu pipe from the supply and return ducts. We adjusted the coil and plenum to fit the new unit and also added bricks on the bottom to keep the unit off the ground. We set new unit in place and installed new flu pipe and draft control fitting. Also added a new switch and receptical to the unit. Connected the existing oil line to the new unit and also hooked up all the low voltage wires. Turned on unit and did a smoke test, combustion test and also static pressure test.
Repaired 2 hydronic leaks inside walls. Filled and tested boiler. Performed combustion test and adjusted set points. Boiler is operating at manufacture specifications.
Performed gas heat check up check electrical low and high ok clean sensor check manifold gas pressure ok combustion test test cycle heater blower cap ok replace filter, temp split ok test pump ok
Performed precision heat tune up on older American standard 80% gas furnace. Replaced 16x25x1 air filter. Checked all electrical conections and components. Cleaned flame sensor. Checked gas pressure. Also performed combustion test. Gas furnace is working fine at time of service.
Found electrodes worn in need of replacement, replaced electrodes.performed precision heat tune up on thermopride oil furnace. Replaced .75x80a nozzle. Replaced r-f1 oil filter. Vacuumed soot from furnace and smoke pipe. Performed combustion test. Found after turning on thermostat fan center relay was stuck, tapped with back of screwdriver and relay un stuck. Let homeowner know that if this becomes an issue, fan center will need replaced.
Removed old boiler. Installed new Weil McLain gold series boiler. Repiped supplyâ€™s and return. Installed taco 007 ecm circulator and new expansion tank. Installed new flo check valve, air separator and supply manifold. Installed new water supply valve and auto damper. Replaced gas valve and piped in gas supply. Ran new electrical wire to switch. Installed new Honeywell t4 pro thermostat. Removed and replaced old section of baseboard in bathroom. Upon initial fill we discovered leaks inside of wall. Repaired 2 that were able to be accessed. Still need to repair one that cannot be accessed directly. Will return to repair leak and test and adjust boiler as necessary.
Responded to gas leak by water heater/furnace area, did not find any leaks, sprayed all joints with soap solution, did not find any leaks whee customer smells gas, also check behind gas dryer a and sprayed soap solution to joints behind gas dryer no signs on leaks, found no leaks ....would recommend customer to buy a combustible gas detector and have installed in the area of the water heater and furnace
Service call that the Heat was not working. Turned system on and found Inducer Motor was running but the pressure switch was not closing. Found the Intake Exhaust Pipe was blocked. Cut 3â€ Exhaust Pipe due to being glued into the Furnace. Cleaned Intake and reassembled. Put system in operation and performed Combustion Analysis on Furnace. Cycled system multiple times to insure it was firing and running properly. Also found the Orifice on the Pressure Switch had been removed. Reinstalled the Orifice and put back in operation. Inspected the Vent Pipes on the exterior of the home. The Exhaust Vent Pipe is pitched incorrectly in the basement above the unit. This could cause excess water to accumulate and not drain due to being pitched away from the unit. While system is currently operating this could cause intermittent problems. Included estimate for the repair of the exhaust Pipe so it is pitched properly.
Removed gas flex connector, and installed 1/2 black iron hard pipe and soap checked. Installed inline vent drain. Cleaned up rust on gas valve. Checked gas pressures. Low was 1.9 w.c. And 3.5 w.c. High fire. Also performed combustion test. Gas furnace is working fine at time of service.
Performed precision heat tuneup. Changed filter. Cleaned flame sensor. Checked gas pressure. Checked temperature rise. Inspected operation of furnace. Measured capacitance. Checked electrical connections. Blew out condensate line. System operating as it should at time of service.
Performed heating maintenance, checked media air filter. Cleaned burners and flame sensor, inspected heat exchanger. Checked voltage, amperage and electrical connections. Cleaned condensate pump. Started gas furnace, tested limit and safety switches. Performed combustion test, measured fuel pressures. Checked operation and temperature rise.
Performed gas heat check up check electrical low and high clean sensor and check gas pressures low and high ok combustion test ok, check filter ok cycle heater ok, customer would like to talk to manager at the Offcie about heater issue please follow up with customer
Performed heating maintenance, replaced standard air filter. Inspected heat exchanger. Blew out condensate trap. Checked voltage, amperage and electrical connections. Started gas furnace, tested limit and safety switches, measured fuel pressures. Performed combustion test. Checked operation and temperature rise.