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As always Luis was prompt, and professional. He did his annual cooling maintenance and also addressed a minor issue with the furnace. During the COVID-19 pandemic, he wore the proper protective gear and I just let him do his work. As always, a happy customer.
Kurt, Paul, Dave, Stephanie, Sarah & Joe are just the best. It's been my experience that they are highly customer-focused & regularly go above & beyond to ensure a quality experience for their clients. Can't say enough good things about DiBiase HVAC!
Luis was our technician. Because he has done much of the maintenance on our units after install, he is very familiar with our system. Luis is friendly, efficient and takes the time to listen to all of your questions and explain everything in detail. I've dealt with a number of different HVAC professionals as we used to have a home warranty company. Luis and the other DiBiase techs are significantly better than any of the other HVAC company's that serviced our older HVAC system.
Luis was the technician who serviced our Central Air in the spring, and serviced the furnace for the fall as well. Luis was prompt in his appointment window, friendly and answered all of the additional questions I had. Everyone from DiBiase has been very professional. Luis was great with offering little tips on what I can do as general maintenance in order to keep the unit running well into the future.
There was concern I smelled gas coming from an area right by my water heater. I called DIBIASE at about 10:30 AM thinking I would have a technician out the following day. The scheduler recognized the urgency of the situation and had a tech out the same day at 5:30 PM. The tech had been to our house before so it was nice to see a friendly face. He was able to diagnose the issue quickly and completed the repair quickly as well. The repair was completed in about an hour. As always, The tech was very friendly, personable and answered all my questions.
Fast, efficient and answered all of my questions.
DiBiase is a great HVAC company. Their service is ALWAYS great.
This rating is based on the follow-up inspection as the unit was installed at the beginning of April. The unit has been running as expected without issues. I mentioned an area or two where I felt the unit was not quite proficient; however the technician went into the control settings and made and adjustment that has resolved the issue, and the unit has been working fine ever since. The technicians were the ones who installed the unit, and were great to speak with for both installation and follow-up. They were both personable and answered all of the questions I had; in addition, they allowed me to ask specific follow-up questions in order to get a better understanding of how the unit works and certain maintenance items. I have dealt with a handful of HVAC contractors in the area for both home warranty work, and when pricing out replacement units. DIBIASE was by far the most professional, prompt, and attentive to the needs of our situation.
Re-level outdoor unit. No charge for this visit as it is a new install.
Performed Quality Assurance inspection on a newly installed gas furnace and air conditioning system. Looked over entire system. Sealed up around air leaks in duct work. Not from install. All wiring secure and proper. No leaks at condensate drain or line set. All penetrations sealed as well as duct connections. Outdoor unit a little out of level. Slightly leaning towards house. Tried to correct while I was here but need another set of hands to level unit. Please schedule with customer to return to re-level outdoor condenser.
Performed cooling maintenance, replaced media air filter. Checked voltage, amperage and electrical connections, measured capacitor values, found weak outdoor fan run capacitor. Replaced capacitor. Started air conditioner, checked refrigerant charge and temperature drop across coil.
Reclaimed and removed old equipment. Installed new leveled pad, disconnect, whip, and Amana condenser. Ran new lineset and brazed in with nitrogen. Installed new Amana high efficiency gas condensing furnace. Placed new coil on top and brazed in with nitrogen. Pressure tested to 300 psi and evacuated down to 135 microns. Cut up plenum and sealed all ductwork. Reconnected gas and leak checked. Installed new ez trap and pump and ran condensate piping. Ran new vinyl to discharge. Reconnected venting and added fresh air drain. Installed new receptacle and switch and reconnected electric. Wired in low volt. Installed new t6 thermostat. Tested all functions. Performed combustion test and adjusted gas pressures. Charged unit to specifications. System running great at time of install. Drained and removed old water heater. Installed new Bradford white powervented water heater. Installed new valves and expansion tank. Reconnected vent piping. Installed heater in a drip pan elevated on bricks. Re
Found 40/5 mf cap reading 34/5 mf capacitor is weak. Replaced duel capacitor. Also performed precision a/c tune up on trane a/c system. Replaced 16x24x1 air filter. Checked all electrical conections and components. Tested condensate pump with water. Checked refrigerant pressures and temperatures at indoor and outdoor units. System is working fine at time of inspection.
Performed quality check, checked air filter ok. Checked furnace setup. Cycled furnace and checked fuel pressures. Started air conditioner, checked refrigerant charge and temperature drop across.
Performed precision a/c tune up on Rudd a/c system. Aprilaire 413 air filter is clean. Checked all electrical conections and components. Also when I first arrived customer mentioned that the heat was not working this morning. Found no codes at furnace homeowner turned on heat and everything came on tried twice and came on and ran every time. Showed homeowner the diagnostic lights and told him if issue happens again. Look for how many times led light blinks. Also blew out condensate drain and tested condensation pump with water. Checked refrigerant pressures and temperatures at indoor and outdoor units. System is working fine at time of inspection.
Performed ac tune up check electrical low and high ok replace air filter flushed drain test pump ok check split ok check humidifier and checked out ok outdoor unit refrigerant pressures capacitor and contactor ok cycle unit ok, informed customer about water heater age and emailed price for water heater replacement
Found no surge protection on blower motor. Installed ecm blower motor surge protector. Also performed precision a/c tune up on trane heat pump system. Replaced 16x25x1 air filter. Checked all electrical conections and components. Blew out condensate drain and tested condensation pump. Checked refrigerant pressures and temperatures at indoor and outdoor units. System is working fine at time of service.
Performed a tune up check electrical low and high ok replace filters Flushed drain check split split is only 12 check outdoor unit capacitor and contactor, noticed when checking pressures r22 is low, informed customer about situation and went over with the options, due to age and condition recommended having system replaced, emailed proposal to repair unit,mid customer adds refrigerant there is no guaranteed on adding refrigerant could leak within days weeks or moths,
Customer stated that furnace was not working, as of yesterday, upon arrival found system off, check heater operation and found some dust on flame sensor reading .5 back to board removed dust and build up and re check amp now is 2.5 during flushed drain and test pump ok replace air filter, check split ok, outdoor unit refrigerant pressures ok capacitor and contactor ok cycle unit ok, emailed proposal to install reme air purifier as special price until end of the month
Performed ac check up check electrical low and high ok replace filter, check blower cap and blower wheel, noticed secondary transition on indoor unit leaking both bottom screws are broken, rust and will leak condensation and could lead to control board, start ac and check operation noticed compressor start hard, check amp draw and it is with levels, locked rotor amps are little higher than rating, check capacitor and contactor ok, refrigerant pressures r22 are low, 160/40 with sub 9 and 30 superheat, informed customer about findings and gave them estimate for repairs and the process on fixing refrigerant problem, recommended system replacement Office to get back to customer for comfort consultant appointment
Performed Quality Assurance on American Standard Gas Furnace/AC system. Reviewed installation with homeowner. Corrected any issues that were noted during visit. Completed checklist form in system.
Reclaimed and removed old ac unit. Removed old gas furnace and replaced it with a new American standard gas furnace with an American standard coil on top of furnace. Adapted supply duct work as needed and taped and sealed all duct. Reconnected return with a 16â€/25â€/1â€ filter. Ran new copper lines from indoor coil to new American standard ac unit.ac is on a new plastic pad with a new disconnect box and electrical whip to unit. Plastic pad is on top of rocks. Ran new condensate drain with an easy trap wired into furnace. New pump and vinyl tubing ran over to discharge pipe. Reconnected flue piping and adapted as needed. Tested system and adjusted as necessary. System running great at time of install.
Performed precision heat tune on amana gas furnace. Replaced 20x25x1 air filter. Checked all electrical conections and components. Blew out condensate drain and pressure switch tubing. Cleaned flame sensor. Checked gas pressure and performed combustion test. System is working fine at time of service.