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There was concern I smelled gas coming from an area right by my water heater. I called DIBIASE at about 10:30 AM thinking I would have a technician out the following day. The scheduler recognized the urgency of the situation and had a tech out the same day at 5:30 PM. The tech had been to our house before so it was nice to see a friendly face. He was able to diagnose the issue quickly and completed the repair quickly as well. The repair was completed in about an hour. As always, The tech was very friendly, personable and answered all my questions.
Fast, efficient and answered all of my questions.
DiBiase is a great HVAC company. Their service is ALWAYS great.
This rating is based on the follow-up inspection as the unit was installed at the beginning of April. The unit has been running as expected without issues. I mentioned an area or two where I felt the unit was not quite proficient; however the technician went into the control settings and made and adjustment that has resolved the issue, and the unit has been working fine ever since. The technicians were the ones who installed the unit, and were great to speak with for both installation and follow-up. They were both personable and answered all of the questions I had; in addition, they allowed me to ask specific follow-up questions in order to get a better understanding of how the unit works and certain maintenance items. I have dealt with a handful of HVAC contractors in the area for both home warranty work, and when pricing out replacement units. DIBIASE was by far the most professional, prompt, and attentive to the needs of our situation.
Dibiase Heating & Cooling is all about keeping the client updated. Like the confirmation and reminders of appointments and the follow-up on the work completed with copies of the data and invoices. All the technicians are skilled and friendly. Thanks Dibiase.
Performed gas heat inspection, check electrical low and high clean sensor and check burners ok gas pressure low and high ok combustion test ok filter ok clean and test pump ok, during testing found humidifier off, test hu works ok, the problem is the interface module the connections for humidifier not working correctly problem with the module, customer will need to change module and thermostat new version not compatible with current one
Performed gas heat tune up and test reversing valve on heat pump ok, check filter ok, clean flame sensor and try to clean burners could not get them clean burners needs to be replaced quoted for new burners customer ok also test humidifier ok we will replAce pad, check low and high stage gas LP pressures manifold ok combustion test cycle heater ok we will return to install new burners and also new humidifier pad, 9-13-19 installed new burners and new humidifier pad #10 test and cycle furnace and humidifier ok
Found contacter burned and pitted. Replaced and tested. Also performed precision heat tune up on carrier heat pump. Replace 16x25x1 air filter. Checked all electrical conections and components. Blew out condensate drain. Checked refrigerant pressures and temperatures at indoor and outdoor units. Heat pump is working fine at time of service.
Performed cooling maintenance, checked air filter ok, inspected cooling coil, cleaned condensate drain. Checked voltage, amperage and electrical connections, found weak blower capacitor. Replaced capacitor. Also found mice nesting in outdoor unit and chewed wires. Repaired damaged wires and cleared nest from unit. Found compressor amp drawing higher than normal. Started air conditioner, checked refrigerant charge, found unit getting low on charge. Recommend replacing system vs repairs due to age and condition
Service call that there was an intermittent gas smell coming from either the Furnace or Water Heater. After speaking with Homeowner upon arrival, used Leak Bubble on the Gas Line for the Water Heater and the Furnace. Found a small leak at one of the Nipple Fittings for the Water Heater. Disassembled the section of Gas Line. Cleaned the Fittings and reassembled with new Pipe Sealant. Turned Gas on to the Water Heater and retested the Gas Line to ensure there were no leaks. Relit the pilot and turned the Thermostat Control up to Hot.
Performed Precision Air Conditioning Tune Up on American Standard System. Checked 24x24x1 Air Filter. Filter was recently changed by Homeowner and in good condition. Found the Blower Motor Capacitor was testing below rating. Also found Double Pole Contactor was worn and pitted. Contactor was making a buzzing noise which indicates that the coil is becoming weak. Spoke with Homeowner about recommended Repairs. Provided estimate for repairs which were deferred at this time. Measured Refrigerant Charge on system. System is operating but due to age of system, 16 Years, would recommend to begin planning/saving for replacement of the Gas Furnace/AC system. Thank you for renewing your Service Membership with us today!
Performed cooling maintenance, checked media filter. Cleaned condensate drain and pump. Checked voltage, amperage and electrical connections, measured capacitor values, found compressor capacitor getting weak rated at 40 reading 38.4. Replaced start capacitor and relay. Started air conditioner, checked refrigerant charge and temperature drop across coil.
Performed cooling maintenance on 2 ton air conditioner. Checked media filter itâ€™s good. Cleaned condensate drain and pump. Checked voltage, amperage and electrical connections. Measured capacitor values. Started air conditioner. Checked refrigerant charge and temperature drop across coil.
Performed precision ac tune up on amana ac. Replaced Aprilaire 413 air filter. Checked all electrical conections and components. Recommend installing an ecm surge protector on the indoor blower moter, homeowner to possibly install next service. Checked refrigerant pressures and temperatures at indoor and outdoor units. System is working well at time of service.
Performed heating maintenance on gas boiler. Cleaned burners, and pilot burner. Checked voltage,, circulator amperage and electrical connections. Measured fuel pressures. Inspected heat exchanger. Started boiler, tested limits and safety switches. Performed combustion analysis. Checked boiler pressure and temperature.
Found no surge protector on ecm moter. Installed surge protector. Performed precision ac tune up on amana ac. Replace Aprilaire 413 air filter homeowner provided. Checked all electrical conections and components. Checked refrigerant pressures and temperatures at indoor and outdoor units. Homeowner had got an error code a few weeks ago on the ecobee of hardware error code but then went away . Called ecobee tech and the said it might have been a power fluctuation if it only happens once and a while. They said it should be fine at this time. System is working well at time of service.
Performed precision ac tune up on American standard ac. Replaced 16x25x1 air filter. Checked electrical components and connections. Blew out condensate drain and tested pump. Found pump saftey not tied in and no ez trap installed on drain line recommended. Also checked refrigerant pressures and temperatures at indoor and outdoor units. Also found outdoor unit pad sinking and compressor a little noisy in its older age.
Performed precision ac tune up on carrier heat pump. Replaced 16x25x1 air filter. Checked all electrical conections and components. Blew out condensate. Checked all refrigerant pressures and temperatures. System is working fine at time of service.
Installed water heater, due to current water hester leaking, new water heater is Rheem 50 gallon natural gas power vented, installed expansion tank and also new 3/4 shut off valve, Also water heater seats on a pan with water sensor cycle and test new water heater ok
Performed ac check up, check electrical low and high ok flushed drain test pump ok, check filter ok, check split, outdoor unit 410a pressures ok sub cooling and superheat caps and contactor ok cycle wc unit ok