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Chris performed several tests to make sure all potential issues could be addressed. He was able to get the heater up and running so that we could at least have heat until we replace the unit.
Technicians arrived early, were friendly, completed work promptly and took time to answer questions and go over need to know info.
As always Luis was prompt, and professional. He did his annual cooling maintenance and also addressed a minor issue with the furnace. During the COVID-19 pandemic, he wore the proper protective gear and I just let him do his work. As always, a happy customer.
Kurt, Paul, Dave, Stephanie, Sarah & Joe are just the best. It's been my experience that they are highly customer-focused & regularly go above & beyond to ensure a quality experience for their clients. Can't say enough good things about DiBiase HVAC!
Luis was our technician. Because he has done much of the maintenance on our units after install, he is very familiar with our system. Luis is friendly, efficient and takes the time to listen to all of your questions and explain everything in detail. I've dealt with a number of different HVAC professionals as we used to have a home warranty company. Luis and the other DiBiase techs are significantly better than any of the other HVAC company's that serviced our older HVAC system.
Luis was the technician who serviced our Central Air in the spring, and serviced the furnace for the fall as well. Luis was prompt in his appointment window, friendly and answered all of the additional questions I had. Everyone from DiBiase has been very professional. Luis was great with offering little tips on what I can do as general maintenance in order to keep the unit running well into the future.
There was concern I smelled gas coming from an area right by my water heater. I called DIBIASE at about 10:30 AM thinking I would have a technician out the following day. The scheduler recognized the urgency of the situation and had a tech out the same day at 5:30 PM. The tech had been to our house before so it was nice to see a friendly face. He was able to diagnose the issue quickly and completed the repair quickly as well. The repair was completed in about an hour. As always, The tech was very friendly, personable and answered all my questions.
Fast, efficient and answered all of my questions.
Reclaimed and removed old coil and ac. Removed old heater off return box and installed a new amana gas heater on existing return box and on top of a Aprilaire HE filter. Put amana coil on top and modified supply duct as needed. Ran a new electrical box and outlet. New condensate pump with new vinyl tubing ran over to discharge. New condensate piping with an ez trap wired in. Adapted gas piping as needed and leak checked with bubbles. Ran new copper lines from indoor coil to outdoor unit. Installed a new amana ac unit in a new plastic pad with rocks underneath.
Performed Precision Heating Tune Up on Amana Gas Furnace System. Replaced 20x25x1 Air Filter. Cleaned Furnace Drain Lines and Condensation Pump. Inspected Electrical Components on system. Put system into operation and measured Outlet Gas Pressure and performed Combustion Analysis on Furnace. Means red Supply and Return Air Temperatures. System operating to standards upon completion.
Service call that the Gas Furnace was not running. Upon arrival turned system on to test operation. Found system was lighting and then shutting down within 1-2 Seconds. Checked Amps across Flame Sensor. Measured Gas Pressure on system. Checked all safety switches on system and measured Pressure across the Inducer Motor Pressure Switch. System was intermittently lighting and running. Control Module on Furnace is working intermittently and shutting system down. Due to age of system would recommend replacement of the Gas Furnace and AC rather than repairing. The system is about 24 Years old and the AC system has a known refrigerant leak from before. While the system is operating now, it may continue to have issues. Due to the age, and issues with both the AC and Gas Furnace system replacement is recommended. We would have to call manufacturer to get pricing for a new Control Board. We will follow up with a quote for the replacement of the system.
Performed heating maintenance, checked media filter, ok. Serviced humidifier, cleaned and replaced water panel. Started humidifier, checked operation ok. Cleaned furnace burners and flame sensor, inspected heat exchanger. Blew out condensate trap and drain. Checked voltage, amperage and electrical connections. Started gas furnace, tested limit and safety switches. Performed combustion test. Checked operation and temperature rise.
Completed maintenance on American standard nat. gas furnace. Replaced 16x25x1 filter. Tested inducer capacitor. Cleaned flame sensor. Inspected burners and blower wheel. Ran combustion testing on furnace and water heater. Flushed water heater with hose. System running at this time. Also installed surge protector for furnace and for outdoor ac unit cycle systems performed combustion test on water heater and good combustion numbers,
Performed six month quality check, checked air filter ok. Tested water safety. Checked furnace setup. Started gas furnace, tested limit and safety switches. Measured fuel pressures. Performed combustion test. Cycled air conditioner.
Performed gas heat tune up check electrical low and high ok check air filter ok cleaned flame sensor check burners, low and high stage ok gas pressures ok performed combustion test cycle furnace test pump ok check temp split ok customer will service humidifier and replaced filter
Performed heating maintenance, checked media air filter ok. Serviced humidifier, cleaned and replaced water panel. Blew out condensate trap and drain. Cleaned burners and flame sensor, inspected heat exchanger. Checked voltage, amperage and electrical connections. Started gas furnace, performed combustion test. Measured fuel pressures. Tested limit and safety switches. Checked operation and temperature rise.
Performed Precision Heating Tune Up on Ruud Gas Fired Furnace. Cleaned Furnace Drain Lines and tubing. Inspected electrical components on system. Checked Aprilaire 410 Filter which was clean and recently changed by homeowner. Was informed about an issue with the Humidifier not working which had been previously diagnosed during last years Heating Tune Up. Reviewed options and Installed a Manual Humidistat Control and wired directly into Furnace Control Board, bypassing the Control Module. Removed Humidifier Wiring from Module. Replaced Humidifier Water Panel and cleaned drain line. Cleaned Condensation Pump and filled to test operation. Put system into operation and performed Combustion Analysis on Furnace. Tested Humidifier and opened dampers. The thermostat is no longer controlling the Humidifier. The Humidistat above the Humidifier is now controlling it. Set Humidistat control to 35%.
Removed existing heater and replaced it with a new Goodman furnace. Installed a transition between heater and existing coil. Modified and taped up all duct work as needed. Modified flue piping. Tested unit in all modes.
Found flame sensor is pitted. Replaced flame sensor. Also performed precision heat tune up on trane gas furnace. Replaced 16x25x1 air filter. Checked all electrical conections and components. Blew out condensate drain. Checked temperature rise. Performed combustion test. Gas furnace is working fine at time of inspection.
Performed cooling maintenance, replaced standard air filter. Cleaned condensate drain and pump. Checked voltage, amperage and electrical connections, measured capacitor values ok. Started air conditioner, checked refrigerant charge and temperature drop across coil.
No ac, found system not working upon a arrival, found open cap and defective hard start, quoted for repairs customer ok repair check ac operation pressures r22 ok amp draw on compressor and motor ok check temp split ok supply 64 return air 82 r22 pressures 205/80
Checked poor cooling on the hot and humid days, checked air filter ok, checked refrigerant charge ok. Found air conditioner running and cooling. This is a old arcoaire air conditioner matched to a flat York coil. Recommend replacing system to restore efficiency and capacity ..
Re-level outdoor unit. No charge for this visit as it is a new install.