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Shawn Rudolph provide excellent service and was very knowledgeable about our system.
Chris performed several tests to make sure all potential issues could be addressed. He was able to get the heater up and running so that we could at least have heat until we replace the unit.
Technicians arrived early, were friendly, completed work promptly and took time to answer questions and go over need to know info.
As always Luis was prompt, and professional. He did his annual cooling maintenance and also addressed a minor issue with the furnace. During the COVID-19 pandemic, he wore the proper protective gear and I just let him do his work. As always, a happy customer.
Kurt, Paul, Dave, Stephanie, Sarah & Joe are just the best. It's been my experience that they are highly customer-focused & regularly go above & beyond to ensure a quality experience for their clients. Can't say enough good things about DiBiase HVAC!
Luis was our technician. Because he has done much of the maintenance on our units after install, he is very familiar with our system. Luis is friendly, efficient and takes the time to listen to all of your questions and explain everything in detail. I've dealt with a number of different HVAC professionals as we used to have a home warranty company. Luis and the other DiBiase techs are significantly better than any of the other HVAC company's that serviced our older HVAC system.
Luis was the technician who serviced our Central Air in the spring, and serviced the furnace for the fall as well. Luis was prompt in his appointment window, friendly and answered all of the additional questions I had. Everyone from DiBiase has been very professional. Luis was great with offering little tips on what I can do as general maintenance in order to keep the unit running well into the future.
There was concern I smelled gas coming from an area right by my water heater. I called DIBIASE at about 10:30 AM thinking I would have a technician out the following day. The scheduler recognized the urgency of the situation and had a tech out the same day at 5:30 PM. The tech had been to our house before so it was nice to see a friendly face. He was able to diagnose the issue quickly and completed the repair quickly as well. The repair was completed in about an hour. As always, The tech was very friendly, personable and answered all my questions.
Fast, efficient and answered all of my questions.
DiBiase is a great HVAC company. Their service is ALWAYS great.
This rating is based on the follow-up inspection as the unit was installed at the beginning of April. The unit has been running as expected without issues. I mentioned an area or two where I felt the unit was not quite proficient; however the technician went into the control settings and made and adjustment that has resolved the issue, and the unit has been working fine ever since. The technicians were the ones who installed the unit, and were great to speak with for both installation and follow-up. They were both personable and answered all of the questions I had; in addition, they allowed me to ask specific follow-up questions in order to get a better understanding of how the unit works and certain maintenance items. I have dealt with a handful of HVAC contractors in the area for both home warranty work, and when pricing out replacement units. DIBIASE was by far the most professional, prompt, and attentive to the needs of our situation.
Dibiase Heating & Cooling is all about keeping the client updated. Like the confirmation and reminders of appointments and the follow-up on the work completed with copies of the data and invoices. All the technicians are skilled and friendly. Thanks Dibiase.
No cooling for 3227 (2 Package Gas/AC Rooftop Units): Identified problem rooftop unit as Unit #2 (closer to back of building): A46 Belt ripped in half>no airflow>Unit cutting off on low pressure (error codes 22+24). Filters for both Package Gas/AC units needed to be replaced. Quoted for repairs for Unit #2 and Tune up and belt replacement for unit #1. Replaced all filters (8) 18x24x2 Replaced A36 belt for unit #2 Checked all wiring, controls, electric motors and components. Checked temperature splits. Checked refrigerant pressures and diagnostics. Need to return to replace A46 Belt for unit #1 as quoted in todayâ€™s estimate. (Unit is operation but belt is severely worn). Some dirt on evaporator coils. We will provide quote to clean evaporator coils. Did preliminary visual inspection of heat exchangers and could find no cracks/issues but strongly recommend heat maintenance at the appropriate time. Recommend annual maintenance plan. Contact office to schedule. Both Package A
Performed QA on Amana Gas Furnace/AC system. Reviewed installation with homeowner. Completed checklist form in system. Tested system in heating mode and performed combustion and gas pressure tests. Turned system on in AC mode to ensure it was working properly. The installers had two transformers to supply the Digital Humidistat. Removed 1 transformer and rewired to the W and C Terminals on the control board. They also had the thermostat programmed for a humidifier even though it is not wired into the thermostat. Tested humidifier and found that the saddle valve is not opening and no water is going to the humidifier. Spoke with homeowner and let her know of the issue. We did not replace the saddle valve or humidifier during the install. We replaced the water line and moved humidifier to the return drop. Shut the humidifier down for the AC season and will provided estimate for replacement of the valve.
Removed old heater and air conditioner, install new 90% natural gas furnace along with a 4 ton outdoor and evaporator coil unit move humidifier from supply to return. Install new supply Plenum with flex collar and seal all necessary holes, installed new condensate pump, easy trap, and piped in for from the humidifier. Install new vinyl tubing from condensate pump to discharge in plumbing pipe in the house install new half-inch gas piping through a spell on heater, Pavo tested all joints everything was good at time of completion, install new 1900 box switch outlet and cover plate, install all new line voltage and low-voltage wires, installed new ecobee five thermostat. Program thermostat and went over instructions with customer perform iâ€™ll combustion test and went over gas pressures adjusted accordingly everything was good at time of completion
Gave Furnace a call for heating. Found inducer motor completely locked up. Also took apart furnace further and found burners in really bad shape. Called distributer for price and availability on parts. Provided estimate for repairs. Also mentioned to homeowner that the system is 18 years old and may not be worth putting the money into the system do to age of the system. Called office to get a replacement quote on a replacement system. Customer is going to replace the system going with the better option.
Arrived to ac maintenance, checked thermostat for operation, checked filter, checked temperature split, checked blower amp draw, cleaned and primed ez trap, checked and tightened all electrical connections, checked compressor amp draw, checked condenser fan motor amp draw, checked refrigerant pressures. Went over the Reme halo afforestation a conversation we had about the pollen in the air that we could see when I arrived. System is working correctly at this time.
Performed heating maintenance, replaced air filter. Blew out condensate trap and drain. Cleaned burners and flame sensor, inspected heat exchanger. Checked voltage, amperage and electrical connections, measured capacitor values. Started gas furnace tested limit and safety switches. Performed combustion test and checked temperature rise. Customer is paying on line
Performed heating maintenance, checked air. Cleaned burners and flame sensor, inspected heat exchanger. Blew out condensate trap and drain. Checked voltage, amperage and electrical connections. Started gas furnace, tested limit and safety switches. Performed combustion test and checked temperature rise.
Performed heating maintenance, replaced air filter, cleaned burners and flame sensor, inspected heat exchanger. Blew out condensate trap and drain. Checked voltage, amperage and electrical connections, measured capacitor values. Started gas furnace, tested limit and safety switches. Performed combustion test and checked temperature rise.
Performed heating maintenance, checked air filter, needs to be replaced. Cleaned burners and flame sensor, inspected heat exchanger. Checked voltage, amperage and electrical connections. Blew out condensate trap and drain. Started gas furnace, tested limit and safety switches, performed combustion test. Checked operation and temperature rise. Need to replace 16x24x1 filter.
Completed Precision Heating System Tune Up / Inspection Cleaned flame sensor, tested ignition components & 1st / 2nd stage Heat. Updated furnace on Cool Cloud, replaced 16â€x25â€x1â€ air filter. Tested all safeties & drains, checked CfM an performance of blower motor. Performed combustion test, pulled amp draw on all major components. System is running per factory specs at this time. Customer wanted to renew maintenance membership plan but said was still active til 8/2022. If that is not the case please reach out to customer to renew.
Maintenance Plan 2021-2022 Completed Heating System Tune Up / Inspection. Cleaned flame sensor, tested all ignition components & blew out burners. Replaced humidifier pad, tested drain & operation. Inspected blower and inducer motor performance, furnace drain & all safeties. Performed combustion & static pressure test. System is running per manufactures specs at this time.
Performed heating maintenance, replaced media air filter. Serviced humidifier, cleaned and replaced water panel. Started humidifier and set humidistat to 35% rh. Cleaned burners and flame sensor, inspected heat exchanger. Checked voltage, amperage and electrical connections. Started gas furnace, tested limit and safety switches. Performed combustion test and checked temperature rise. Needs a air scrubber bulb
Heat Tune Up 100K BTU Propane Furnace. Checked filter. Inspected burners and heat exchanger. Checked all electric motors and components. Measured temperature rise. Homeowner approved humidifier service. Replaced pad; set both bypass dampers to open. Checked static pressure. Return static is .69â€. Combustion Test: Good. Completed Gas Furnace Inspection Form Furnace is operating well at the time of this maintenance.
Performed six month quality, checked media air filter ok. Checked furnace setup. Started humidifier. Cycled furnace, checked low and high fire. Tested limit and safety switches. Explained Reme uf light. Checked air conditioner. Annual maintenance plan $189.00 per year.
Found that beacause of how tight the room is where the water heater And the furnace were located filter was hard to remove out the front of the filter rack. Explained to the homeowner that the only real option we have it to take metal snips and remove the top of the filter rack to be able to remove filter out the top of the filter rack. Modified filter rack and showed homeowner how to remove and re- install the 16x25x1 air filter.