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Kurt, Paul, Dave, Stephanie, Sarah & Joe are just the best. It's been my experience that they are highly customer-focused & regularly go above & beyond to ensure a quality experience for their clients. Can't say enough good things about DiBiase HVAC!
Luis was our technician. Because he has done much of the maintenance on our units after install, he is very familiar with our system. Luis is friendly, efficient and takes the time to listen to all of your questions and explain everything in detail. I've dealt with a number of different HVAC professionals as we used to have a home warranty company. Luis and the other DiBiase techs are significantly better than any of the other HVAC company's that serviced our older HVAC system.
Luis was the technician who serviced our Central Air in the spring, and serviced the furnace for the fall as well. Luis was prompt in his appointment window, friendly and answered all of the additional questions I had. Everyone from DiBiase has been very professional. Luis was great with offering little tips on what I can do as general maintenance in order to keep the unit running well into the future.
There was concern I smelled gas coming from an area right by my water heater. I called DIBIASE at about 10:30 AM thinking I would have a technician out the following day. The scheduler recognized the urgency of the situation and had a tech out the same day at 5:30 PM. The tech had been to our house before so it was nice to see a friendly face. He was able to diagnose the issue quickly and completed the repair quickly as well. The repair was completed in about an hour. As always, The tech was very friendly, personable and answered all my questions.
Fast, efficient and answered all of my questions.
DiBiase is a great HVAC company. Their service is ALWAYS great.
This rating is based on the follow-up inspection as the unit was installed at the beginning of April. The unit has been running as expected without issues. I mentioned an area or two where I felt the unit was not quite proficient; however the technician went into the control settings and made and adjustment that has resolved the issue, and the unit has been working fine ever since. The technicians were the ones who installed the unit, and were great to speak with for both installation and follow-up. They were both personable and answered all of the questions I had; in addition, they allowed me to ask specific follow-up questions in order to get a better understanding of how the unit works and certain maintenance items. I have dealt with a handful of HVAC contractors in the area for both home warranty work, and when pricing out replacement units. DIBIASE was by far the most professional, prompt, and attentive to the needs of our situation.
When I arrived found that on the 2â€ black iron fill the 2â€ black iron union had some oil leak during filling the tank. Took apart the union and added some pipe dope to threads . This should help fill any gaps in the threads at union.
Turned on Nest thermostat and furnace fired right up and everything came on. Went outside and checked vents for any debris, no visible debris. Checked drain tubing inside and pressure switch tubing all open. Did find weak blower capacitor. And also heat exchanger is getting rusty. Recommend to start thinking about replacement. Homeowner said he is going to hold off at this point on any repairs and see how it runs from this point on. Re- started furnace and could not get it to re create issue.
Emptied and removed old hot water heater. Installed a Navien tankless hot water heater. Ran water lines as needed with an expansion tank. Ran a new electrical wire from old plug to a new double outlet. Installed a condensate pump and pumped it over to discharge pipe. Reran existing gas line and adapted as needed. Removed old flue piping and drilled another hole for the two exhaust pipes needed. Ran flue piping to the end of the deck and insulated them. Heater working well at time of install. Pressure is 130 should only be around 50 changed pressure reducing valve to fix the problem . Set pressure to 50.
Took photos for preparation of install of Tankless Water Heater.
Found outdoor heat pump not running. Switched thermostat to only kick on heat pump. Found r-22 pressures were 284/-22 , problem with outdoor expansion valve. Also donâ€™t know if refrigerant levels are ok beacause of bad txv. Recommend replacing both heat pump and oil furnace. Recommend replacing the oil furnace due age of system. Homeowner is contacting his warranty company and they said they might need to get there own company out to verify.
Inspected air scrubber and found element was burnt out due to age. Changed the air scrubber element. And added a transformer to power air scrubber. Working well again.
Replace thermostat under warranty no charge to customer, installed new T6 WiFi set up thermostat and went over with customer cycle and test thermostat ok
Service call to startup the Gas Fired Boiler. Checked Wiring on the Boiler and at the Thermostat. Removed unneeded wires at the Thermostat terminals. Tested Gas Piping at the Boiler using leak Detector. Checked all valves to insure they were open. Started Boiler up and found only a few of the Baseboards on the First Floor were Heating. Purged the Baseboard loops and restarted Boiler. The Upstairs was not heating. Isolated the Upstairs Loops and Purged of Air. Turned Boiler back on and tested. Performed Combustion Test on Boiler to insure it was burning properly. Checked all Baseboards which were now heating. Monitored Boiler to insure it was shutting down at 180 Degrees and restarting. System is operating to standards at this time. Recommend replacement of the Hot Water Heater. Current Water Heater is 20 Years old. Average life of Water Heaters is 10-12 Years.
Performed precision heat tune up on American standard gas furnace. Replaced 16x24x1 air filter. Checked all electrical conections and components. Blew out condensate drain. Checked gas pressure. Performed combustion test. Cleaned flame sensor. Replaced #10 Aprilaire humidifier pad. Gas furnace is working fine at time of service. Recommend replacing water heater due to over 10 years old.
Performed Quality Assurance on Oil Furnace. Spoke with Homeowner about noise concerns. Tested operation of system and found Weight on Draft Damper Missing. Need to install weight and test combustion on system. Ordered new Weight for Draft Damper and returned to site to install. Installed new Damper with weight and performed Combustion Test and Draft Test. Performed Smoke Test which is reading Zero.
We shut off and disconnect the old unit from all electrical and oil connections. We removed the unit and old flu pipe from the supply and return ducts. We adjusted the coil and plenum to fit the new unit and also added bricks on the bottom to keep the unit off the ground. We set new unit in place and installed new flu pipe and draft control fitting. Also added a new switch and receptical to the unit. Connected the existing oil line to the new unit and also hooked up all the low voltage wires. Turned on unit and did a smoke test, combustion test and also static pressure test.
Repaired 2 hydronic leaks inside walls. Filled and tested boiler. Performed combustion test and adjusted set points. Boiler is operating at manufacture specifications.
Performed gas heat check up check electrical low and high ok clean sensor check manifold gas pressure ok combustion test test cycle heater blower cap ok replace filter, temp split ok test pump ok
Performed precision heat tune up on older American standard 80% gas furnace. Replaced 16x25x1 air filter. Checked all electrical conections and components. Cleaned flame sensor. Checked gas pressure. Also performed combustion test. Gas furnace is working fine at time of service.
Found electrodes worn in need of replacement, replaced electrodes.performed precision heat tune up on thermopride oil furnace. Replaced .75x80a nozzle. Replaced r-f1 oil filter. Vacuumed soot from furnace and smoke pipe. Performed combustion test. Found after turning on thermostat fan center relay was stuck, tapped with back of screwdriver and relay un stuck. Let homeowner know that if this becomes an issue, fan center will need replaced.