Today I arrived on site to address the issue with the HeatPump. Initial Assessment:Determined the HeatPump, a ductless system, was not working properly. Identified the fault as low pressure. Next Steps:Need to return with R32 refrigerant and the corresponding adapter to resolve the low-pressure issue. Upon arriving at the property, the client explained to me that the unit is operating endlessly. The customer believes that the indoor head has a fault. I proceeded to verify the system. This system is operating endlessly. The indoor head fan stops running momentarily. I proceeded to check the condenser unit. I found the system pressure low from R32. It is possible that this system has you some loss of R32. The unit is not displaying error codes at the moment but is operating intermittently. After charging the system and normalizing the pressures. It is necessary to contact technical support to diagnose the system due to the intermittent failure with the indoor head unit. -/-/-