Richard Innovative Air Solutions and the company are super reliable and helpful.
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Innovative Air Solutions is the only HVAC company I use. I highly recommend as being consistently reliable. The members of their service team are knowledgeable, experienced, thorough and polite. The customer service team is professional, experienced and always helpful. I have been a customer for over 20 years. My current service representative, Richard, is absolutely the best.
Overall Experience
Quality
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Today I arrived on site HeatPump System Assessment: Identified the Daikin HeatPump system in the kitchen area as the source of the issue. Maintenance Action: Discovered the outdoor condenser unit was covered with snow. Cleaned the snow from the condenser unit. Resolution: The Daikin HeatPump system has a lot of snow accumulation. cleaned out all snow now system is back up and running. Upon arriving at the property, The client mentioned that the system that supplies Heat to the kitchen area is not heating enough. I proceeded to verify the Ducted AHU in the attic. This system has not been replaced the air filter since 2024. I also found the condenser unit covered with snow which was affecting the operation of the system. Clean the snow that obstructed the condenser unit. Reset the system. The system began to operate normally. I recommended the client to consider doing the HeatPump system tuneups. I also recommended that you consider installing a polarized air filter in this
Upon arrival spoke with customer. 1st floor system is not operating. Customer tried to reset system @ emergency shut-off switch. System still would not run. Check control board to see error code E276 which relates to a soft lock from number of tries exceeding maximum limit. System will also give error code E274 and E228 relating to pressure switch or limit switch. All safety switch was checked @ this time. Continuity test on High limit and resettable limit. Checked pressure. Pressure switch would close to complete sequence of operation where igniter will glow but furnace would not fire. Checked and confirmed that gas valve is getting 24volts. Checked resistance value @ hot surface igniter. Clean flame rod flame sensor. Ran and tested system operation once more. Furnace tries to fire multiple times but would not ignite after glowing of hsf indicating a bad gas valve. Customer is aware that gas valve needs to be replaced but there could also be an issue with pressure switch. Office to fo
Hvac heating HeatPump system(1st FL) R410A added 1.1LBS. Upon arrival spoke with customer. Needed to confirm with manufacturer that system is not a two stage system. Wiring at thermostat and unit shows system to be single stage. Verify with Diakin tech support that system is not two stage. System also had low refrigerant charge. Needed to adjust refrigerant charge @ condenser. Added 1lbs of R-410A to condenser : New refrigerant pressure 125psi liquid line pressure suction line pressure 475psi system is operating normally @ this time. It was explained to customer that system is not 2 stage. Customer is looking to have consultation with comfort advisor to see if he needs to added an additional unit to existing ductwork or install a ductless heat pump to specified area of the 1st floor. Office to follow up with customer. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-A243-33E31D8B51454D0BBEF498C56C7BD389
Today I arrived on site 1st Floor HeatPump Inspection: Addressed the no heating issue reported for the 1st floor HeatPump system. Fault Identification: Discovered a clogged air filter. System Readings: Noted voltage at 198.8V and pressure at 320-340 psi. The highest pressure. Upon arriving at the property, The client explained to me that the HeatPump of the floor insurance is deficient. Temperatures do not rise to more than 53F on cold days. I proceeded to check the 1st floor system. I checked the system pressures, The pressures are a little out of range. I also checked the voltage of the condenser unit. The voltage is out of normal range for the proper functioning of the unit. The system requires a minimum of 208 volts. The system is currently receiving 198.8 volts which represents a deficiency in the operation of the system. We suggest the customer to check with the electrician to rectify the voltage supplied to the units. I also suggested the client to consider using 8-1
Customers electric back up heat is not working for a section of the home- This section is controlled by a four zone panel- Living room, Basement, Main bedroom and kitchen: At arrival, all nest thermostats are calling for auxiliary heat Confirm that the zoning panel is for auxiliary heat Confirm that the zoning panel is sending the proper voltage to the equipment to turn on or auxiliary heat The auxiliary heat is not running and the heat pump is also off Only cold air is blowing from the air handler Check wiring- Found that the contact for the electric backup heat is not being pulled in and there is no 24 V going to the contact Check the white wire that is coming from the zoning panel going to the air handler for the auxiliary heat- It has 24 V to it Trace wiring back and found that it was not connected to the correct wire for auxiliary heating Switch or auxiliary heating wire At the equipment from the white wire to the brown wire- Once connected to the brown wire, the contacts in and
HEATING MAINTENANCE ON X10 HYDRO AH BUDERUS BOILER W/ X1 MITSUBISHI DUCTLESS HP 1 Gas Hot Water Boiler: Buderus Boiler and x10 Air handler units with Hydro coils. x1 Mitsubishi ductless heat pump. Perform a tune-up and cleaning to help ensure reliable and safe operation. Inspect for cracks & deterioration of Heat Exchanger Check and clean Burners and heat exchanger- ok, vacuumed-ok Check and clean flame sensor and ignition Assembly-ok Check porcelain for crack or carbon buildup. Check igniter electrode gap. Check Safety Controls-ok Check electrical wiring and components-ok Check Gas valve & Gas Line-ok Check Combustion Air & Exhaust-ok Check Temperatures & Water pressure settings; Performance-ok Check and run Thermostats- operating well at this time. Check zoning operation-isolate and run zoning. Check circulator pumps-ok amps and voltage check. Check for water leak no leakage at this time. Run and monitored for good operations. All zones are fine supply and return lines getting hot. P
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-90AE-27DC0140A3E74F2CB080669DC3A7EBD5 Return to replace gas valves and control boards for first and second floor gas fired furnaces: At arrival both Valves are shut on the gas line to the furnace and power is off to both First and second floor furnaces. * Removed furnace cover doors * Disconnected gas piping from unions * Disconnected and removed gas piping from unions to gas valves * Removed manifolds and gas valves from furnaces * Removed gas valves from manifolds * Installed and secured (2) Gas valves back to the manifolds * Reinstalled and secured Both gas valves and manifolds back into furnaces * Pipe and secure gas Piping from gas valves to unions- Secure all connections tightly * Open gas back to furnaces and check for leaks- none * Disconnected electrical from both control boards * Removed control boards from both furnaces * Installed and secured brand new control boards into each furnace * Wire
2x Blower Wheels Deep Cleanings. I returned this time to do the blower wheels deep cleanings in the units. I proceeded to disassemble the blower motor assembly. I proceeded to sweep and clean the components. I added a deep cleaning solution to the bower wheel motor housing. I proceeded to polish the components with a brushes. Rinse the components with clean water. I dried the components and proceeded to assemble it. I proceeded to clean and sanitize the interior cabin of the unit. I added a deep cleaning solution. Rinse the interior cabin with a cloth. I concluded with the cleaning of the interior cabin. I installed the blower motor in the appropriate place. I checked and secured the connections and the blower motor. It was concluded with the installation of the blower motor housings. The system was run and monitored for a few minutes. There were no faults or noises after concluding with the deep cleanings. The client was left with systems working properly at this time. View visual fin
Gas Furnace systems.. Perform a tune-up and cleaning to help ensure reliable and safe operation. Inspect for cracks & deterioration of Heat Exchanger. Check and clean Burners, brush and vacuumed-ok Check and clean Air Filter- replaced X2) 14x25x1 Check and clean ignition Assembly-ok Check and clean- flame sensor-ok Check Safety Controls-ok Check CO2-CO- okay Check electrical wiring and components-ok Check Gas valve & Gas Line-ok Check Combustion Air, intake & exhaust lines-ok Check Temperatures settings Performance-ok Check and clean condensate water traps-ok Check and clean condensate pump- washed out Check and run Thermostats- operating at this time. Inspected water heater Check for water leak-no leakage at this time. Check gas valve and gas Line-ok Ran water heater, operating well at this moment. Run system, left system operating well at this moment. No issues at this moment. -/-/-/-/-/-/- - Richard Dominguez conducted a thorough inspection of the customer's heating system, ch
Today I arrived on site to address the issues with the master bedroom AC and Heating system. Service Actions: Addressed the air vent outlet being out of place; it is now fixed. Identified a blocked condensate pump flow check. When arriving at the property. Zac explained to me what the situation was with the air vent outlet in the baby's room. I proceeded to verify and install the air vent outlet in its place. I concluded with the air vent outlet. I installed new clips and screws, secured and fixed the outlet. Then I proceeded to check a loud noise in the master bedroom AHU. I found the condensate pump running simultaneously. I disconnected the CP. I proceeded to verify the CP. I explained to Johanna about some causes I disconnected which is CP proposal to be running simultaneously. I proceeded to do a flush and deep cleaning in the CP. Drain line flush. I found some small pieces stuck in the flow check of the CP. I proceeded to clean the CP. I ran water on the drain line
Heat Pump System. Perform A Tuneup on x4) Heat Pump systems, indoor & outdoor units were inspected. Perform a tune-up and cleaning to help ensure reliable and safe operation. Performance Vacuumed & brushed on Airhandler units. Check blower motor-ok Check and cleaned all the Electrical Components-ok Check & cleaned indoor units Jacket-ok Check Air filters: 16x20x1 213 Aprilaire 2x) Washable Evap coil-cleaned. Drain Pan and drain line-ok Checked airflow-ok Run Thermostats-ok Thermostats batteries replaced at this time. Check UV Light Bulbs-N/A Check & cleaned Humidifier-okay water pad- replaced Check and clean Condenser units Check & cleaned Electrical components brushed polished-ok Refrigerant: 4x) R410A. Condenser Coil-cleared. Check pressures and Temperatures- stables There are running on stables pressures and Temperatures at this time. This systems are operating in Good conditions, there were no faults at this time. Runs and monitored systems. Heat Pump systems were left operating co
Return to continue diagnostics and start up with Rene and wine cellar unit- was pulled from the job to head someplace else- Rene still on site continuing diagnostics as system is not working properly after startup and continuous changes
Return to adjust pressures and setting according to manufacturer standards: - system is on and running at arrival - The system is satisfied at the thermostat and set temperatures - Connect gauge is to outdoor condenser and lower setting on thermostat for system to turn on - Indoor air filter is clean and clear - System has been charged accordingly to the line set length - Both condenser and indoor air handler are on and running - Check super heat and sub cooling- the super heat is not at manufacturers standards - The manufacturer has recommended to adjust the TXV with 1/2 turns, turn the system off and wait 15 minutes- and then turned back on and recheck - Had to repeat this process, almost a dozen times to get the correct readings - Confirm airflow and temperature splits inside- okay - Evaporator coil is cold and producing condensate - Tested the condensate pump and discharge line to confirm normal operations - Take all readings and note for manufacturer - Close up access point in
Return to replace txv on wine cellar unit. Removed racks and door from wine cellar to access air handler. Reclaimed all of the refrigerant and removed evaporator coil to access txv. Cut out txv and pro pressed a new valve to the coil. Pressurized system for leaks and no leaks were found pulled a vacuum and recharged the unit with 4.8lbs of 134a according to manufacturer standards. Ran the system and checked all operations. Will need to return to fine tune the system will need two techs. Need to make adjustments to the txv to adjust superheat to system.
return to diagnose issue with wine cellar not working spoke to tech support and they mentioned that there is a restriction and that the txv needs to be replaced. need to recover refrigerant, remove and install new txv, nitrogen pressure test for leaks, pull a vacuum and recharge the system to manufacture standards. Office to order txv and schedule repair.