Both technicians were very friendly and informative. They made sure everything was done quickly and efficiently.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Bryan, 1 of the Senior PM's, worked with me in planning out and completing a full replacement of my central air unit and roof condenser because my old unit just was not heating or cooling my place effectively at all. I called other companies, including Petro, and no one would consider helping me until at least April, but Innovative is available all year-round. They addressed all of my heating and cooling concerns, solved an issue I had with cold spots in my place, and the new unit is much more energy efficient. Bryan followed through with the installation team to make sure everything was completed correctly. Everyone was promptly on time and in 2 days, my new unit was up and running and now my place feels so much better. The installation team was very respectful of my place, putting down cloth to protect my floors and furniture, and even vacuumed upon completion of the job. I highly recommend this company for anyone's heating and/or cooling needs.
Overall Experience
Quality
Price
Convenience
It was a pleasure dealing with John Sanese during the walk through. He was informative and patient. John also came the day of the job to make sure things were in order. He even revised the pricing upon learning work needed to be done was less than quoted price - True Gentleman. Renee and Jose were prompt and polite and the work area was cleaned thoroughly. When they left, it was if they were never there. Very pleased with the work and professionalism. I will definitely consider Innovative Air for my next insulation project.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Preform maintenance on heat pump system with electrical back up heating and bypass humidifier: - open air handler cabinet door - chemically sprayed, brushed and rinsed indoor evaporator coil clean and clear - brushed primary pan and ez trap clean and clear - chemically treated primary pan and drain line - added condensate tablets - flushed and tested all drainage with hot water - secured and inspected electrical wiring and components - replaced 18x18x1 air filter - the customer has a humidifier with the wrong water panel installed - removed old water panel- washed and clean cartridge, installed #45 water panel and tested system operations- normal - call for heating and test heat pump operations - condenser is on and running - blew out and dusted electrical cabinet and components clean and clear - immediately found heavy traces of oil at condenser - connect gauges to equipment and found system low on R410 A - this is a Lennox condenser with leaks around the reversing valve The custome
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-A243-956F84E410FD49498818178E945A9519 Perform maintenance on one Goodman gas fired furnace with bypass humidifier: The furnace has been recently replaced and is only a few years old power down equipment removed furnace and blower cabinet doors Removed flame sensor and hot surface igniter Removed burner tray and all burner jets from furnace Vacuum and dusted out furnace cabinet and all components Vacuumed and brushed all burner, jets, clean and clear Vacuum and dusted out blower cabinet and components, clean and clear Vacuum and dusted out return box clean and clear Clean flame sensor with copper bristle brush and polished with steel wool Inspect hot surface igniter-ok Secured and inspected all electrical wiring, and connections Confirm no obstructions and pressure switch air tubing inspected flue piping / inducer motor and assembly- okay Reinstalled all burners, Burner tray, Rollout switches, Flame sensor and
Upon arrival spoke with customer. Customer is having issues with Living room Mitsubishi ductless HP indoor head. Customer had another company out prior to our visit, where it was discovered that indoor head is leaking refrigerant. while on site try to see if leak detector would pick up any trace of refrigerant gas. Detector did not pick up any activity of gas leak. Condenser was left off from previous visit. Put condenser back on to run and monitor refrigerant pressures. Condenser was found with no refrigerant. 0psi at both gauges, showed and explained to customer that system has a significant leak. Presented customer with a few options on locating and identifying a source of leak as well as adding refrigerant back into the system for proper working conditions. System is zoned with branch box installation where it’s possible that there’s multiple leak @ joints connection. Condenser was left off at this time. Follow up is needed. View visual findings from this job here - https://visions
Gas Furnace systems. Perform a tune-up and cleaning to help ensure reliable and safe operation. Inspect for cracks & deterioration of Heat Exchanger. Check and clean Burners, brush and vacuumed-ok Check and clean Air Filter- replaced provided by the customer. 20x25x4 Check and clean ignition Assembly-ok Check and clean- flame sensor-ok Check Safety Controls-ok Check CO2-CO- okay Check electrical wiring and components-ok Check Gas valve & Gas Line-ok Check Combustion Air, intake & exhaust lines-ok Check Temperatures settings Performance-ok Check and clean condensate water traps-ok Check and clean condensate pump- washed out. Check and cleaned Humidifier-ok Hum water panel- okay Check and run Thermostat- operating at this time. Inspected water heater Check for water leak-no leakage at this time. Check gas valve and gas Line-ok Ran water heater, operating well at this moment. Run system, left system operating well at this moment. Note: Office to contact this client to confirm the c
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-DE27-90B1EC32DD96427CB50B55833FA91E8D Customer has no heat or no hot water in the home- The boiler is off on a hard lockout- Customer has not reset boiler: At arrival, check the boiler: The screen is flashing and red- Check and found boiler to be off on a hard lockout on high limit- Water are not circulating properly. The customer states that when this issue happens that he hears lots of gurgling inside of the boiler and he notices that the return line on the domestic hot water loop is cold while the supply is hot Before and after the circulator pump. The boiler was reset in the system was tested (4) times- The boiler fire is properly each and every time. Hot water is circulating through the domestic hot water loop- Customer is here to see and feel all findings. Turn on the central heating in the home and confirm that water is circulating through the heating with no issues- okay Switched back to domestic
Ductless systems Perform a tune-ups and cleanings to help ensure reliable and safe operation.. x6 indoor heads. x2 condenser units. Blower Motor – measure amperage and voltage for proper operation Checked Remote Controls-okay Thermostat – test for proper operation, calibrate and level-ok Check and Clean existing air filter- washed Inspect for wear and lubricate bearings-ok Check and clean fan blower wheel-dirty note: blower wheels on two unit needs to be cleaned. explain to the customer that she needs a deep cleanings on two indoor heads. master bed room unit. basement unit. Check and Clean indoor Evap coil-Washed Condensate Drain line, flush and treat with anti-algae-ok Check and Clean Condenser Coil-washed Monitor refrigerant operating pressures-ok Safety Devices-okay Inspect system an components for proper operation-okay Electrical Disconnect Box – inspect for safe installation-okay Electrical Wiring – inspect and tighten connections-okay Test/inspect contactors for burned,
Cleaned and washed four daikin condenser turned all systems on and checked operations also replaced the condensate drain line from the evaporator to the condensate pump tested all systems and left working sent invoice to l Valdez of the management company
Performed maintenance on one conventional AC system and one Mitsubishi ductless single split system checked electrical components and mechanical components and purged condensate drains and tested condensate pump also checked evaporator and condenser coils and and checked refrigerant pressures recommend to replace the furnace blower motor capacitor and insulate the ductless refrigerant tubes at the condenser To replace the capacitor located in the furnace for the blower motor
Checked Daikin single zone heat pump located in the lobby left for alarm coming from the indoor system checked system electrical and circuit boards and there is no alarm code at the condenser circuit board this system condenser is dirty and was recommended to be cleaned on previous maintenance/inspection along with two other condensers office personnel please follow up with the option for cleaning of the condensers sent today’s invoice by email
Upon arrival spoke with customer. Customer is stating that 1st floor condenser was/is making noise. Had customer put T-stat to call for cooling. Inspected 1st floor condenser. No noise/rattling is audible @ condenser. Remove condenser net covering to inspect fan blade and compressor. Remove condenser fan motor to check compressor windings. Windings checks out, meggohmmeter is reading good @ all windings. Check all other electrical components. Check pressures and temperatures. Stable, low side pressure 115psi / high side 285psi System is working normally and left operational @ this time. Check 2nd floor system pressures as a courtesy. Customer had 1lbs of R-410A refrigerant added early spring. Low side pressure 110psi / high side 275psi. Normal operation. Informed customer that once refrigerant is being added it’s an indication that the system has a leak. Upon next AC maintenance more steps maybe further required View visual findings from this job here - https://visionshare.xoi.io/?id=X
Upon arrival inspected return insulation. Found lining partially falling off. Secure insulation with adhesive spray and aluminum tape. Ran and test system operation. Listen to noise issues. None, normal operation. Check temperature split supply 52.3 F degrees return temp 74.8 System is left operational @ this time. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-A3D0-151ACCDC6D574E3F98B4F1D2CAE6A80F
(4) AC Maintenance - 410A - DAIKIN - checked exterior of each indoor unit ok, sprayed and cleaned each evaporator coil with chemical cleaner and water. Tested all primary drain pan with water multiple times no leakage at this time, checked delta T receiving good temperature split on all units, inspected air filters noticed all filters were 100 percent restricted. Brushed and washed each filter outside with brush and hose. Let filters sit to dry. Checked all remote settings ok, cleaned off each louver & housing for ductless unit. Checked condenser electrical components ok, checked condenser coils noticed coils are restricted. Must return to perform FULL Condenser Cleaning, must attach long hose and wash to remove debris from outdoor unit. Units are located near a HUGE Dryer Vent that is giving off tremendous amount of dust which is affecting system operation of outdoor unit. Emailed invoice, collected payment. Office will follow up regarding return visit. called laurette from the manage
Installation of new Trane Heat Pump Variable Speed System!
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Replacement of Trane Heat Pump System!
