Today I arrived on site to address the heat pump issue. Heat Pump Assessment & Repair: Determined the heat pump was not heating the laundry room area on the first floor as reported. Identified low pressure as the cause of the heating issue. Added R410A refrigerant to the system to restore proper pressure. Upon arriving at the property, the client explained to me that the laundry room area in the new annex of the house is not heating enough. The client says that the tstat is set up to 70F but the room temp does not exceed 63F. I proceeded to check the tstat, it is operating well. I proceeded to verify the ducted AHU in the Crawlspace. Check the electronic components, they are in good working order. Check the air filter, it's clean. I proceeded to check the condenser unit. I found low pressure in this system. I explained and showed the client about the system situation. It is necessary to return to add R410A to this HeatPump system when the temperatures are above 44F at least. Note: the