View visual findings from this job here - https://visionshare.xoi.io/?id=XA-15F7-DC4B28B6305F445CA38B1E63FE75436E Customer states he heat pump is not working and hardly ever runs: * at arrival I found the thermostat satisfied at temperature of 74 degrees and the system is OFF * check indoor air filter and replaced with new- cleaned and dusted return grill on duct work outside and installed back clean and clear * connect gauges to condenser * call for heating by raising temperature on T10 thermostat- system is on and running * check and monitor system operations for over 20 minutes- normal * refrigerant pressures and temperatures monitored and okay- not over 425 psi * check refrigerant piping line temperatures- okay * check air flow and temperature splits- okay * Cycle the system on and off- the system operates normally and responds properly each and every time * no faults, refrigerant issues, or maintenance related problems at this time- system was left operational as found * befor