View visual findings from this job here - https://visionshare.xoi.io/?id=XA-2F41-A59CBE3D7EED440C9A50750B701D63C Customer has no heat and no hot water: * At arrival, the boiler is displaying an error code E003 Indicating an ignition failure * This Is the third time in the past two months that this boiler has gone down on the same ignition failure * At the end of the service call on January 6 it was recommended to the customer that if there was another ignition failure to replace the igniter and flame rod on the boiler * Shut down power to the boiler * Remove the fresh air intake screen to confirm it was clean and clear And installed back in place * The outdoor venting was checked- Found the fresh air almost buried in snow * As a courtesy to the customer, got a shovel out of the van and cleared out The snow from around the fresh air intake and exhaust venting outside * The igniter was removed from inside of the boiler- Showing heavy wear again * Remove the existing gasket for the ig