Two system water furnace 7 series heating equipment tune-up, maintenance, cleaning, filter inspection, ground loop antifreeze test run, safety inspection and performance evaluation Inspect and set up humidifiers, run test all electric auxiliary resistance heat, 20KW on 5 ton lower level, 15 KW on 3 ton upper level front door system. Lower level equipment is currently experiencing multiple software/hardware issues that would definitely benefit from immediate attention but does not appear to be affecting the operation of any modes at this time The lower level 5 ton equipment has repeatedly dropped the symphony Aurora web link Wi-Fi connection and communications and did not function at all between the May cooling inspection and October heating inspection After performing all services today and reestablishing power and communication to the web link both systems required a power cycle to reestablish symphony operations. The lower level equipment is also experiencing a unknown problem a