Brad is a personable knowledgeable technician who is very thorough and conscientious. He checked out my burner and boiler and did the necessary tune up. He looked into my chimney and saw that the chimney guys did not clear out the clay and dust from the previous tube. He gladly shoveled it out for me. Brad has wealth of experience and has a great work ethic and leaves you with a complete job and makes sure all of your parts are running efficiently.