There is zero excuse for not delivering Fuel prior to running out. I had to stay up until 11:30PM to get service. The house got down to 40 degrees. It would have frozen if I did not come home when I did. I have been with your company for over 35 years and NEVER ran out before.
Response from Hart Home Comfort:
We sincerely apologize for the computer error that caused the runout. The delivery manager and I have reviewed the account and made the necessary adjustments so it never happens again. Best, Jacqueline Hart
