Service Technician Brian Vogt arrived promptly, not long after my phone call to Hart Home Comfort for emergency service. Brian set up near the malfunctioning oil burner first by protecting the surrounding area from soot and fuel oil, as the room serves double duty as a laundry room. Brian was professional, pleasant and industrious, and got to work with a proficiency that belies many years of valuable experience. He explained to me what the problem was, and how he addressed it. VP of Operations Jacqueline Hart sets the standard for exceptional customer support, and that leadership example obviously extends not only to Brian, but to every employee that I've had the pleasure to deal with over the years that I've been a Hart Home Comfort customer. Given Brian's demeanor, work ethic, and experience, he's to be regarded as a valuable asset to Hart Home Comfort!
