Homeowner stated that the unit wasn’t working properly,, that it wasn’t shutting off after meeting indoor temperature set on thermostat,, We set thermostat on cooling (72 degrees,, permanent hold),, noticed unit wouldn’t shut off, inspected outdoor unit, refrigerant pressures tested OK,,went back to thermostat, pulled off from the base, reseted it , tested by changing the temperature, thermostat was working properly, found no more issues at this time. Thermostat was still calibrating itself, homeowner will monitor and will call us if there is any issues.