Upon arrival, I found the compressor short to ground. This indicates that the internal windings are broken and touches the outer casing of the compressor. This unit is out of warranty and we can no longer obtain a 3 phase compressor for 410a refrigerant. The only option is system replacement. The building is 12 feet high on the edge probably closer to 13 or 14 high where the unit sits. It is 25 1/2 feet from edge of the building to the unit.