Today we visited to evaluate the ductwork in Cindy’s dad’s (Fred) home. Fred noticed the air and heat work on one side of the home but not the other. James found major ductwork damage. The supply runs and return trunk line are ripped into from what looks to be from an animal. Access under the home is only 11”. The AC unit is new, but there isn’t a duct cover behind the AC and this looks to be where an animal has been coming in and out. The ductwork under the home will need to be replaced. The replacement information was emailed to Cindy.