View visual findings from this job here - https://visionshare.xoi.io/?id=XA-DE27-90B1EC32DD96427CB50B55833FA91E8D Customer has no heat or no hot water in the home- The boiler is off on a hard lockout- Customer has not reset boiler: At arrival, check the boiler: The screen is flashing and red- Check and found boiler to be off on a hard lockout on high limit- Water are not circulating properly. The customer states that when this issue happens that he hears lots of gurgling inside of the boiler and he notices that the return line on the domestic hot water loop is cold while the supply is hot Before and after the circulator pump. The boiler was reset in the system was tested (4) times- The boiler fire is properly each and every time. Hot water is circulating through the domestic hot water loop- Customer is here to see and feel all findings. Turn on the central heating in the home and confirm that water is circulating through the heating with no issues- okay Switched back to domestic