View visual findings from this job here - https://visionshare.xoi.io/?id=XA-EE1C-3DE5039F900D443897936FB980A12694 Customer has no heating in home from gas water boiler: * call for heating at thermostat at arrival * check boiler in basement * found that the circulator pump is on and running and the vent damper has opened but the igniter is not sparking pilot to light boiler * check safety’s and found system off on spill switch * reset spill switch and boiler fires- normal operations * immediately can feel back drafts from the boiler hood and exhaust spilling into boiler room * shut system down * disconnected flue piping to find chimney 90%+ plugged with debris- appears that the chimney has collapsed * show all findings to customer * reconnect flue piping and shut power and gas to boiler RECOMMENDED - to customer to contact Mr. Chimney to have the chimney inspected and recommended follow up maintenance after it’s repaired to insure normal operations