Paul did a terrific job. Very kind and professional. He assessed the situation and found a solution
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We are pleased with Moon Services and Products. Coz and Clay were extremely knowledgeable about products and applications of our system. They were easy to communicate with and through in their attention to details. An awesome job!
Response from Moon Air Inc.:
We are incredibly grateful that you took the time out to leave us a 5-Star review.
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Excellent service! Exceeded my expectations. Very polite, professional, knowledgeable, clean and efficient. I highly recommend!
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I was a contractor myself for many years. As a result, I tend to notice the quality of individual services provided - perhaps more than I would otherwise. Koz merits high praise by any measure. He is professional, intelligent, conscientious, diligent and highly customer oriented. The manner in which he recently performed needed service our home not only reflects extremely well on himself but Moon Air as well.
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100% good guy
Response from Moon Air Inc.:
Thank you so much for taking the time to leave us a 5-star review!
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Moon Air is a first rate HVAC contractor. They have assisted me with a 9 month long renovation of a vacation property on the Eastern Shore of the Chesapeake Bay. They are knowledgeable, highly service oriented, and they screen and train their service personnel very effectively. They are also very diligent in their follow-up after the sale. Steve Podesta functioned as the Project Manager - I give both him - and Moon Air - my highest recommendation
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Steve Podesta is a highly knowledgeable, highly customer oriented. professional sales rep for Moon Air. Based on my experience in dealing with a number of HVAC companies over many years, I give Moon Air my highest recommendation. Steve is a first rate sales rep, is degreed in Mechanical Engineering and is extraordinarily well qualified to advise prospects in need of HVAC services and advice. In my opinion, he is as good as it gets.
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Ac club rejuvenation: delta t was 12. Air movement system was clean but I wiped off just in case with cleaner and wipes. Air filter system was alittle dirty so I changed out with customers extras. All wiring was clean and secure. Drain line was clean and clear of all debris and signs of concern. Wiped down indoor unit with cleaner and wipes. Outdoor voltage enhancement system was running at 38.9/4.9uf. Factory spec is a 40/5uf. Cleaned off inside and outside of outdoor unit with proper cleaner and wipes. System was up and running at normal operation at this time.
Completed inspection. Cleaned indoor fan. Indoor heat exchange system has no areas of concern. Indoor voltage enhancement system are all within factory spec. Filter is clean. Vaccumend out dust from blower cabinet. Delta T in cooling is 17 degrees. Outdoor voltage enhancement system is within factory spec. Put drain cleaner in drain line. Installed electrical protection device on outdoor unit. Refrigerant pumping system is reading 1000 megaohms. Installed new voltage distribution system on indoor unit. Operation normal at this time.
Found chimney liner haves a concern in it causing excess air too enter boiler and sooting it up will need too clean boiler and replaced lining set up project manager
Heat rise 32 degrees. Cleaned indoor fan. Indoor voltage enhancement system within rated factory spec. Found refrigerant leak on indoor heat transfer system. Do not recommend repairs due to age of system. Scoped combustion chamber and found no areas of concern. Cleaned burner system and flame safety system. Static pressure is .79inWC. Indoor fan amps 2.7. Exhaust removal system amps 2.6. Gas pressure is 9.76inWC. Refrigerant pumping system reads 400-300 megaohms.
Met with homeowner to look at job and start estimate process. 2/14/24 emailed estimate to homeowner
Found System with hard lockout,System isn't going into defrost.
Found system to have UO error code. Checked EEV's are good checked electronic control circuit system is good. Checked all three evaporator heads found they have really dirty filters. Checked pressures, found system empty of R410A. Performed leak search found leak in condenser coil
Daikin 5 zone Mini split Installed 5 zone ductless system. Removed floor furnace.
One over options 45 zone mini split and also a four zone mini split. He is waiting on one more quote to come in, but he wants to get started on the work soon.
