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Fully assessed humidity situation. Found humidifier running when I arrived. Measured humidity in the basement and 1st floor with psycrometer. Found humidity was at about 50% today in the basement and 47% on the first floor. Found that the automatic control was set to auto mode which is using the outside sensor. Put humidistat into manual mode to ignore the outside sensor and moved the humidistat set point from between 5-6 to 7 which is set for 45%. This should help increase the humidity in the home. Called Aprilaire and got information on the logic of how the control functions. If there is a call for heating the humidifier will automatically come on if the humidistat is calling for humidity. If there is no call for heat the humidistat will automatically go into a 1 hr off cycle to give the humidifier some off time to help dry off the water panel. Then it will also go into a 2 hr off cycle. Also reset change water panel timer. This will come back on again once the timer goes off again.