Today I arrived on site to address the issues with the master bedroom AC and Heating system. Service Actions: Addressed the air vent outlet being out of place; it is now fixed. Identified a blocked condensate pump flow check. When arriving at the property. Zac explained to me what the situation was with the air vent outlet in the baby's room. I proceeded to verify and install the air vent outlet in its place. I concluded with the air vent outlet. I installed new clips and screws, secured and fixed the outlet. Then I proceeded to check a loud noise in the master bedroom AHU. I found the condensate pump running simultaneously. I disconnected the CP. I proceeded to verify the CP. I explained to Johanna about some causes I disconnected which is CP proposal to be running simultaneously. I proceeded to do a flush and deep cleaning in the CP. Drain line flush. I found some small pieces stuck in the flow check of the CP. I proceeded to clean the CP. I ran water on the drain line