View visual findings from this job here - https://visionshare.xoi.io/?id=XA-EE1C-86FD964326084E6A89F1C5B6A3FF9F61 Customer states that the heat in the master bedroom is not working properly: * At arrival, the customer brought me to the bedroom and showed me the thermostat * The thermostat was switched into heating mode * When trying to adjust the temperature at the thermostat, it was not responding and not letting you change temperature or control operations * This is an outdated thermostat that is no longer working properly and should be replaced * The customer was quoted on a replacement thermostat and approved * Disconnected wiring and remove the existing thermostat from the wall in the bedroom * Installed and secured new back plate level on wall * Install back plate and thermostat Wire terminal block- Install batteries into brand new thermostat and install thermostat onto back plate * Configure thermostat for heating only and set correct time and date * Test thermostat operation