View visual findings from this job here - https://visionshare.xoi.io/?id=XA-AC4C-ED2ECE9674CA4FF78AA9E0015E29990F Customer has no cooling on the second floor of home: We are providing the customer with a quote to repair her line said, but she would like the equipment evaluated: Indoor equipment at arrival The system is controlled by a wireless thermostat Check the indoor system- The air handler is not in bad condition, but is 12 years old There is a steam humidifier in the laundry room underneath on the second floor that also is connected to the system- Has not run in years according to the customer While inspecting the second floor system: Replaced UV bulbs in light kit as a courtesy She stated that when Dean was here they replaced the air filter and when they closed the door, the UV light stopped working They’re installing the new UV bulbs. Confirm that they are now back in normal operations. Called for cooling on the thermostat in the indoor blower motor is on and running Confirm