Arrived to the customers home greeted him at the door. Spoke with the customer about the current issue that he was experiencing. Customer showed the location of the thermostat indoor equipment and outdoor equipment. Went to the air handler Found all drain safety working with no issues. Found blower motor pulling proper amps within manufacturer specifications. Went to the outdoor heat pump with very low pressure. Performed a courtesy leak search and found evaporator coil leaking. Show customer the leak and the evaporator coil went over options. Customer is not interested in our club membership at this time requested refrigerant added to system Even though loving air cannot determine how long system will last customer is aware could last one day one week one month or one year. Started an incomplete estimate for customers of evaporator coil replacement to be emailed to the once confirm pricing and availability with manufacture. Collect payment return system service.