Customer did not want the system serviced. He stated to me that the system is on able to run anyway. He was looking to take out the furnace. And install a ductless air system. He wants to turn the area where the furnace is in now into a closet. I told him that we would get him on the schedule for a territory manager to come out here and talk to him about the replacement of the system. He is scheduled today between four and 6 o’clock