Upon arrival spoke with customer. Explained everything I would be doing today, she explained she didn’t want to have the fire place checked due to needing gas in the tank and trying to get the tank filled. I explained we could do it at any time. We went over the stats and how they work. Started with main level, changed filter. Went to indoor unit, coil is clean. Blower is clean. Wires are all tight. Unit is level. Drain is clear. Heat strips are working good. Spoke with customer about age and how the water heater looked and explained it could fail at any time. She is hoping it will last longer and then let us know when it needs to be replaced. Uv light on indoor unit is working well. Went outside, coil is clear. Wires all tight. All electrical checked within specs. Checked pressures and head pressure is a little high, spoke with customer about adding a return to the basement to help head pressure on the system. She is going to see how the system does before making a decision. Unit is