Arrived to the customers home and greeted him at the door. Spoke to the system on house. Both systems have been performing and it had any concerns at this time. We completed both maintenance inspections on upper and lower level systems with cleanings per membership. Completed maintenance inspection, checklist for upper and lower level heat pumps, uploaded pictures and videos. Address lower level evaporator coil leak from fall with the customer after finding another leak in the coil and system low on refrigerant. Customer is unable to except estimate today, but plans on moving forward in the near future so isn’t worried about adding refrigerant at this time. Returned system to service