After homeowner move in 2 days ago the system completely quit working and is locking out on high refrigerant pressure due to an empty non-pressurized flow center After one attempt to refill the np2 flow center with constant fresh water from the water heater no return pressure was ever observed. After discussions with multiple people on the property and construction workers at the street a discovery was made that the Delco fire hydrant installation contractor had severed the geothermal horizontal ground loop pipes traveling parallel to Worthington road Homeowners have been given contact information for Jackson geothermal and Crabtree drilling, two of Westin Air's preferred contractors for all outside of the house work Depending on the contractor used and the service provided to repair the outside damage, Westin Air is capable of flushing and filling the ground loop circuit with propylene glycol to a freeze protection rate of +10° to +20°f Pressure testing during the flush and fill