Second time dealing with Cody and this was better service than the last time, which was already very good. He is knowledgeable, patient and precise. Can't say enough good things about Cody.
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I just want to thank Cody and Chien plumbing for doing a great quick job replacing a faucet and adjusting the heat and water pressure in my kitchen. Very professional service!
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Dawson was quick to diagnose my issue and quick to fix. Super nice dude as well.
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We can't say enough great things about our experience with Cody B! He recently completed a big 4 day project at our house and truly went above and beyond. From start to finish, he was hardworking, incredibly nice, and always made sure to check in and communicate clearly every step of the way. He was fair with pricing, super knowledgeable, and you could tell he genuinely cared about doing the job right and looking out for us. It's rare to find someone who combines professionalism with that level of care and integrity — but he’s the real deal. If you’re looking for someone who knows what they’re doing and treats your home like it’s their own, this is your guy. Can’t recommend him enough. He’s the man!
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Needed to replace old outdoor faucet suddenly and Matthew from Chen plumbing did it along with another copper pipe repair quickly and professionally. My only regret is that he couldn’t replace the drywall nor recommend a company to do so.
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We had water leaking from our front yard after a freeze. We expected a big price tag and lot of digging in the yard (maybe after it thawed a few days later). We were very pleased that Juan opted to do a full investigation of our pipes as they entered and exited the house and meter. He found an old unused irrigation line and checked that without any digging! The problem was solved in an hour, he capped it to prevent further issues, and the cost was a fifth of what we feared. We were very grateful and impressed by his professionalism. The company themselves were responsive, understood the urgency, and were easy to schedule with. They even sent a picture of the technician coming out so we felt secure when he arrived.
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Dawson was very knowledgeable and professional. Outside of the work he and Chen Plumbing completed, we also discussed various future projects I want done and pros and cons of different options. Highly recommend them for your plumbing needs.
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On time, knowledgeable, courteous, and did a great job. I'd be glad to have them back at my house again.
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Cody was professional, clean, and explained things, and performed the work. Took time to pre-plan the fittings before cutting in, minimizing my downtime. Took pictures along the way and walked me through them in the end.
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Customer have low water pressure in the master bathroom shower we had came out to take a look at this issue again previous plumber cleaned out the showerhead from all debris however, backed up again with debris, causing the low flow doesn’t seem to be a cartridge issue but more on the long lines of the shower arm, considering it is so long the debris getting stuck in the line, causing calcium buildup, and stale buildup in the shower arm and head. What I recommend is to replace the shower arm in head with a brand new one see if Delta will warranty it if not, buy it and install it.. as for the sewer smell I was unable to smell anything in either bathrooms, the master and or the guest hallway, water closet. I had mentioned if it persists and continues to give us a call back and we will do something else to find the issue.
Dishwasher installed by reliable not functioning properly. Found drain hose loop to be issued and drain plug on disposal not removed causing dishwasher to backflow into washer. This caused an error code and water to get within washer. Removed washer and then disassembled parts to get to moister sensor. Dried washer throughly and dried sensor in washer. Also found water valve to washer to be off. Valve is failed still allowing water to service washer. Turned on water and replumbed washer. Turn on washer and checked for leaks and proper function. Customer will have reliable return to mount washer.
Customer wanted quote on water heater replacement. Will call back with decision.
Replaced master delta shower cartridge with customer supplied parts
Call for sink backup upstairs in master bathroom. Used drill auger to remove hair buildup and sink is draining well. No other issues at this time. When performing pressure test the gauge gave an unusual read and broke the gauge. I checked pressure and flow in home and it appears normal. Prv is only 3-4 years old. No indication of high pressure at this time.
Could not replaced the trim because this Home Depot delta rough in valve
Returned to finish the job(s) from last week. Shower valves, 2 bathroom copper repipe, and basement toilet flange replacement, with installing customer supplied toilet.
Replaced master bathroom toilet and installed customer supplied handheld shower
Today we did a full water service line replacement from water meter up to the home and into the crawlspace with new pressure reducing valve and new whole home water shutoff. Ran new line in a roll of 3/4” type L soft copper piping and added a ball valve shutoff at the water meter for homeowner. Backfilled to grade as best we could. Full water service replacement has 5 yr warranty. We also installed the 2 new shower valves in the upstairs bathrooms that we previously purchased last week. Once tile is done, we can come back and install the trim for the valves. Shower head, cover plate and screws and tub spout. Turned water back on, no leaks. Also, while reliable was doing their thing, they found a 3” pvc stack pipe that had screws in it, like the Sheetrock guys years ago thought they had a stud, but in fact had a pvc pipe. Cut out that section and reconnected it to our other new drain work in garage. Pulled basement bathroom toilet and assessed the flange. The flange was low, and
Customer had customer provided kitchen faucet needing to be installed. While beginning installed noticed that the cold stop for the kitchen faucet was not functioning properly and suggested to replaced shut off water to house replaced stop then proceeded to replace kitchen faucet after install installation checked for leaks and proper function. Pressure was good.
Customer had a hose bib buried in the front courtyard that is leaking. Informed customer that the hose bib can’t be replaced exactly how it is due to freeze potential as well as being a low visibility hose bib that can take physical damage more easily. Left quote for a yard hydrant install. No dispatch fee.
Replaced two toilets with customer supplied, replaced a toilet flange for lead pipe in master bathroom
Came out today to perform the full drain repipe for the fixtures on right side of home on 2nd story which were the master bathroom, hall bathroom, and the laundry and vent that goes through the roof. We did this work due to the entire system having back fall, causing the drains to hold water and cause backups, which caused some water damage to the home. Cut old piping out and replaced with all new pvc piping and fittings that are properly pitched so everything flows like it should, downhill. Got good bit of drains replaced but will need to be back here Monday to finish the drain work and demo both the hall bathroom tub/shower tile surround and the master bath shower tile surround in order to replace the drain pipes for them. We will then replace the hall bath tub with new fiberglass, and client will have master bath shower redone in tile by tile guys. Collected 1/2 of original invoice, and have to get quote together for the additional tile demo and tub replacement.
Was called out today due to a sewage backup in the upstairs part of the home, that caused some damage. We ran drain machine and could get some relief but not much. Checked the drain pipes for proper pitch and every bit of the drain work for those two bathrooms is back pitched, causing these issues. We will return Friday to begin the drain repipe and finish setting the 2 toilets from today with the bidet seat when client gets it.
Client called us out due to their 40 gal nat gas water heater in garage leaking. It was from 2008. We replaced the water heater with new 50 gal Rheem pro series nat gas water heater, installed up to code with new pan, gas flex, ball valve shutoff, and properly supported expansion tank per code. Also, the homes pressure reducing valve in the crawl space had failed allowing 120 psi into home. We corrected that by replacing the failed pressure regulator with new watts 25aub and also new ball valve shutoff. Water heater has 6 yr manufacturer warranty and 2 yr parts and labor Pressure reducing valve 1 yr parts and labor
