Tim did a great job working the problem and getting to a solution.
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Great timely service. Technicians were polite and friendly.
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Cody A. worked for 2 days to fix our plumbing issues. Knowledgeable, professional and courteous. Extremely pleased with service and communication provided by Chen Plumbing.
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Kevin was on time (on Sunday morning) and did great work even though the pipes were stubbornly clogged. Very happy with his work.
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Tim was prompt and very professional. He was able to isolate the problem quickly and resolve it. He is now my go to plumber.
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Came highly recommended by several neighbors on FB. Dis nit disappointed. Honest, knowledgeable, approachable
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Chen Plumbing customer service from the call center to the plumbers that come out is great.
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My first experience with Chen Plumbing and I’ve been pleased.
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Cody always goes above and beyond the call of duty! He is exceptional and SUPERB!! He saved me from suffering a long day and night!! Service was EXCELLENT!!!
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Simon, our Chen Plumbing plumber, was courteous, informative, and efficient with his assessment and repair to our hot water heater expansion tank. Chen Plumbing responded to our semi urgent situation quickly and courteously! Highly recommend!!
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Very knowledgeable, great work & communications.
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Braulio & his brother returned to my house to work on another issue I was having. They were able to diagnose and fix the problem within minutes. Really appreciate these guys and will be using them in the future
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Matthew was extremely knowledgeable and was able to answer all my questions thoroughly. The service was fast and there was no mess left for me to clean up afterwards. Very happy. Recommend 100%!
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Cleared the blockage from basement bathroom to septic tank , found wipe in the old cast iron line caused and negative pitch also found
Replaced two old toilets with western elongated ADA , replaced a lead toilet flange as well
Replaced a toilet upstair with western elongated and new stop valve installed
Price is to do a full rebuild of toilet. See line item details for description. Replaced the trip lever, flapper, fill valve, tank to bowl gasket, and tank to bowl bolts. Recommended replacing galvanized pipe/toilet stop. Customer decline repairing the stop at this time, but approved the rebuild for the toilet. Made customer aware that if there are any issues with the stop, we will have to return to perform quoted work for stop replacement. Tested work to ensure proper function and no leaks. None were found. Customer had already turned gate valve off. Cut off water at the street so the stop didn’t leak since it wasn’t holding. Gave customer a final caution about the age and condition of both the gate valve and galvanized stop. getmyramccall@gmail.com
Client called us out due to main water service line leak in the yard. House is from the 60’s and the water service was original. It was decided it best to replace that leaking water service from meter in yard up to the home. Ran new trench from meter to home and layed our 3/4” pex a pipe in the trench with the only 2 connections being at the meter and inside the house. Added new pressure reducing valve as well as new ball valve shutoff for the whole house, as well as for the front hose bib. Added new meter nipple and new dual check valve at the meter required by code. Sealed the foundation with hydraulic cement after testing. No more leaks. Full replacement has 5 yr warranty.
Customer called us out to install kitchen sink. Provide customer for a quote to replace kitchen sink. Customer approved. Installed kitchen sink thoroughly tested as well as adjusted weight for optimal sprayer reach,work is tested and complete.
Replaced wall hung sink 4” center faucet , new chrome ptrap
Customer call us out to do low flow inspection for plumbing fixtures. Took a look at all toilets and faucets. Everything and home is conserved to be low flow. We have office send certificate. Also found that thermal expansion tank has failed and that water heater is from 2014. Will send customer estimates.
Pulled toilet and ran camera. Found the cast iron under the slab was completely rotted out and has to get replaced. Also found another belly further down that other company left quote for. Attached video of broken cast iron section. Marked outside where the belly was at and gave multiple options for repair work. And repair work outside will require obtaining a permit. Not responsible for replacing any concrete
Drill down through cabinet, run new drain with AAV down through base of cabinet, tie in to existing 3” pvc. Replace additional 10’ section of cracked 3” cast iron in crawlspace Ended up having to replace all of the off section in the crawlspace as well. Once I removed the cast iron I found the occ section was back pitched and completely packed full of grease. Tested new install to ensure a leak free installation. Water pressure in the house is high. Notified homeowner and left a quote for it.
Customer stated that toilet tank was cracked and needed to be replaced. Toilet was old and recommended customer to have new toilet installed and customer agreed. Furnishing installed new American Standard Rumson toilet. Tested and no leaks were present at this time. Caulked around base of toilet and cleaned up work area.
Cut concrete with wet saw. Removed concrete dug down to piping. Cut section of piping camera both ways in line to check for issues. Found issues moved down line towards septic tank. Ran sewer machine to further clean line. Addressed to customer visible issue with baffle. Ran water to check for proper flow and leaks. Backfilled dirt to appropriate level for concrete. Packed dirt to support new cleanout. 3” cleanout raised to floor level.
Customer had frequent stoppages. Removed cleanout cap ran machine in two different stacks before clearing line. Ran camera and found obstruction at 70ft. Unable to clear or identify. Suggested cutting floor to further repair line is free from water but obstruction still remains.
Customer drop a razor blade into the shower tub drain I remove the P-trap to retrieve the razor blade and I remove a lot of hair from the cast-iron transitioning. I recommend customer to replace all the cast-iron with PVC since pipe are very corroded. Replaced P trap
Customer three-quarter inch shut off valve shark bite under the crawlspace for front of house outside spigot is broken and discharging water into the crawlspace. I replaced the three-quarter inch valve with pro press and test operation.
