Braulio and his teammate were excellent. Fixed our issue quickly and efficiently. They went above and beyond to solve the problem. Only issue was being asked to delay service for a day because they were overbooked, I assume.
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Simeon was very professional, helpful, and friendly today. Looking forward to continuing to work with him.
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Matthew explained everything as he completed the project. I’m pleased with his service.
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We needed our sewer and water lines replaced due to multiple root problems in the original sewer line. Dawson was great about giving us our options and letting us know the costs upfront. They seemed to do a thorough job of connecting the system to our home and the city’s sewer line. The crew did a nice job of smoothing out the dirt from the excavation of our lawn. I wouldn’t hesitate to recommend this company.
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Eric did an excellent job in fixing the gas problem as described by AGL. He provided various options all with fair prices. He also explained at every step and was thorough with his work.
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Recommended by contractor, on time, neat and professional
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Extended gas line and remounted at new desired location. Replaced 2 frost proof hose bibs on right side of the house. Bubble tested gas line to ensure no leaks. No further issue at this time.
Customer stated that there was a leak on a valve. Gave customer quote to fix leak and customer agreed. Cut out old gate valve and installed new copper piping. Tested no leaks were presented at this time. Cleaned up work area.
Installed stiffener on drain line for washing machine tested thoroughly to ensure no leaks, work is tested and complete.
Customer stated that sewer ejection pump in basement was tripping breaker. Gave customer option of pulling pump and inspecting it. Customer agreed so went ahead and pulled pump. Once pump was pulled, found that there was no weep hole drilled and also that motor on pump was really hard to turn. Recommended to customer pump replaced and customer agreed. Furnish and installed new sewer ejection pump with new check valve. Tested and at this time pump was working as it should. Cleaned up work area.
Replaced two hose bibs and line with two new shut valves
Trench from water meter to home. Install new 1in uponor pex water line. Inside home install new Prv and main house shut off valve. Also for laboratory faucet install 2 new service valves with supply lines. Water service line has a transferable 5 year warranty against material defect and workmanship.
Customer approved estimate for water service replacement and collected a 25% deposit fee that is nonrefundable. Will return tomorrow to do work.
Quoted sewer line replacement today
Customer had around a four year old tankless unit that has been regularly serviced every July. Flushed tankless flush solution through the unit for 45 minutes and cleaned the screens. After flush turned the unit back on, flushed excess cleaning agent, and put the caps back and opened the valves. Visually inspected to ensure there were no obvious leaks. None were found.
Came out for kitchen draining leaking into crawlspace. We had rerouted drain down through cabinet some time ago, this was not the issue. PVC was tied in to an old cast iron line that had rotted through into the crawlspace. Terracotta section outside that was riddled with roots. Replaced line inside crawlspace and drilled new penetration through foundation wall. Trenched from house down to sewer line and routed line down to the sewer with cleanout access in the exterior of the home. Tested to ensure a leak free installation before back filling.
Upon arrival customer stated that the garage disposal was not working. While I was looking over the disposal I pressed the reset button and the garbage disposal started to work. I left estimates for customer supplied and Chen supplied garbage disposal. Informed customer if it keeps happening that it is time to replace it. Garbage disposal is working properly.
Camera’d line and gave quote to replace drain from crawlspace to service line outside. Coming back Tuesday to replace. Kept getting whiffs of gas in crawlspace. Very small amounts. Black iron is heavily rusted. Gave quote to replace gas piping.
