Juan did a great job. He was knowledgeable about our issue, worked quickly, and resolved all items before leaving.
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Hunter & Kenneth were very thorough, pleasant, and efficient. They quickly assessed the problems, gave us a quote, and repaired the plumbing problems. Great job!
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Juan was able to come out on the same need we had a need and it was a Saturday. Juan fixed our problem quickly. We had tried to do the job ourselves, but Juan showed us our many mistakes and was able to complete the job the right way.
Response from Chen Plumbing:
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about us.
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Matthew was professional and took great care of us. He definitely deserves that complimentary lunch.
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Great service but the price was high
Response from Chen Plumbing:
We count ourselves lucky for customers like you and look forward to working with you again in the future!
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Juan was great and fixed all our problems that we were having with leaks.
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Mr Diaz was able to diagnose and fix the problem with my garage disposal. He was on time, courteous and professional.
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Eric was on time, thorough and professional. He spent time making sure all issues were resolved. Thank you for excellent service.
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On time! Great service! Will definitely use on all future plumbing issues!
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Replace prv , new shut off valve and troubleshooting basement pump
For this job, I troubleshoot leak in the kitchen. Leak was coming from fridge.
Customer wanted gas line connected to indoor fireplace. Customer specifically requested that the shutoff be to the other side of the wall on the exterior of the house. Customer had someone removed porch planks for access. Ran trac pipe from black iron through the porch to a stop. Strapped properly and ran flexible supply through the wall to the appliance. Tested appliance to ensure proper function. Downstairs rear discharge toilet was leaking. Found no mounts to keep the toilet secure to the floor. When toilet was pulled drilled anchor points for all thread into the floor. Cut tank to bowl bolts and drove them into the anchors and tightened it down to the floor. Noted flange was also not secured in the wall and wasn’t flush. Secured the toilet back as well as could possibly be done. Made customer aware that due to the initial install of the toilet there would be no warranty on the pull and reset. Tested toilet and found no leaks, tested gas line and found no leaks. Gas logs are working
Price is to jet from Cleanout access in mud room to attempt to clear grease from the line. Will also jet from vent stack on roof to hit both parts of the line. If customer has to cancel for any reason will collect the $425 quoted for running the flex shaft. 11/19/24 Returned and attempted to jet from the roof. Water started to back up out of the washing machine box so jetting was stopped immediately. Attempted to run a snake the pipe but was unsuccessful. Inspected the piping in the crawlspace and gave pricing to come back and replace with 3 inch pvc for proper drain. Heavily discounted the price for the original quote and collected part of the quoted amount to cover the time for the visits and the attempted jetting. Put a discount for around the collected amount from the estimate for tomorrow. Will return on 11/20/24 to perform quoted work.
For this job, I worked on installing a new pressure regulator and main shut off 1/4 turn.
Customer attempted to replaced the handle in the hall bathroom for the shower and could not get it off. Also stated the toilet gets stuck when flushing. Found kholer flapped all gummy and deteriorating. Gave customer estimate to replace flapper and handle customer approved estimate. Installed new customer supplied handle and new flapper. Tested systems, systems are working with no leaks or issues upon departure.
Customer had high pressure in home. Pressure started around 40 psi and went to 130 when water heated. Changed the thermal as a first step since the issue was presenting as thermal expansion issues. Pressure was still high so installed customer provided pressure regulating valve in utility room wall. Customer had code issues with water heater that were pointed out but heater still has 4 years or so left for average life expectancy. Tested all work to ensure proper function and no leaks and house pressure is set to 57 psi. No warranty coverage on customer provided parts, 90 day workmanship warranty on mechanical connections.
For this job, I worked on installing new gas line for stove.
Customer was experiencing running water in home and meter spinning extremely fast. Main water shut off in basement was inaccessible. Turned on meter and followed water noise. Found hose Spigot left on and burst hose on side of home. Shut off spigot and meter stop moving.
For this job, I worked on replacing angle stop valve for guess bathroom toilet.
Finished toilet and sink , Victor need come back Tuesday do the shower panel
Replaced leaking kitchen faucet customer supplied
For this job, I replaced a Flushmate pressure-assisted system in the men's restroom toilet. The old system was malfunctioning, causing weak flushing and inconsistent water pressure. After shutting off the water supply and draining the tank, I carefully removed the old unit and installed a new Flushmate system designed for high-performance flushing. Ensured all seals and connections were tight to prevent leaks and reconnected the water supply. After installation, I tested the toilet for proper flushing strength and pressure, confirming everything was working efficiently. The toilet is now functioning optimally with strong, reliable flushes.