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Chens plumbing did a great job. They came out late and got us squared away fast.
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My experience with Chen Plumbing. Shawn came out and he did an assessment and then explained the issues with our home and the best way to correct them. He is very thorough and provided a great service experience. We would use Chen again and request Shawn to come back out.
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Chen Plumbing is a small firm that provides a personable plumbing experience. They are well organized, responsive to what the client needs and perform excellent work.
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Very satisfied with appointment time. Have been a repeat customer of Chen Plumbing for many years. Good explanations and answers to questions. Job done right the first time. This visit was to check a water heater leak and install a new water heater. Will continue to use this company for plumbing services.
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Overall Experience
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The best plumbing company in atlanta! i’ve used Chen plumbing for many years and they always do a great job, fast, at a reasonable price. cody lead the work on a big project recently and he was great. friendly and knowledgeable. thank you!!!
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Provide two quote for plumbing repair today
Customer stated there was water in crawl space. Used shop vac and cleaned up all water.
Pressure Reducing Valve (PRV) 1” Replacement: Remove and replace the existing 1” pressure reducing valve on the main water line. This service includes turning off the water supply, relieving system pressure, removing existing fittings, and installing a new PRV. The valve is adjusted to maintain water pressure at a safe and consistent level, typically below 80 psi. Final pressure readings are taken to confirm proper operation and system stability. Warranty: This installation is backed by a 1-year labor warranty, covering our workmanship
we were called out to address ongoing water, pressure and volume issues at the customers residence. The customer had previously had a pressure reducing valve and water filters installed by another technician after about a month the water pressure and flow had significantly worsened affecting fixture performance, upon evaluation We identified that the root cause was related to the 1 inch PRV installed outside. We replaced the PRV after approval from hoa,tested the system and confirmed that everything is now functioning as intended with no further issues.
Customer stated that water has been lukewarm since install. Noted the water temperature waffling between lukewarm and cool. Diagnosed a swapped hot and cold line by feeling incoming cold and outgoing hot line. Tested with shutoffs to confirm lines were swapped. Turned unit back on, checked thermostats and ensured proper function and no leaks.
Main sewer line back up for two bathrooms, kitchen and washing machine , replace about 20 feet 4” and some 3” cast iron pipe in crawl space , high pressure jetting work for slab piping cleaning . Pull and reset toilet
Remove existing water heater and haul away. Furnish and install new 50 gallon gas water heater with new thermal expansion tank and tank shut off. Also install drip pan under heater. Tested and no leaks were present at this time. Cleaned up work area.
Remove existing water heater and haul away. Furnish and install new 50 gallon gas water heater with new thermal expansion tank and tank shut off. Also install drip pan under heater. Tested and no leaks present at this time.
Replaced a leaking water heater today with 50 gal Rheem pro 6 yrs , expansion tank , installed customer supplied kitchen faucet .
Repair main waterline that is 1 inch. Customer stated that there was leak on main waterline. Gave customer options for repairs and customer agreed. Dug up yard and found leak on shark bite fittings. Remove section of pipe and replaced with new pipe. Tested and no leaks were present at this time. It also spotted a meter for any additional leaks. Cleaned up work area.
Flushed tankless after reworking service port valves. Valves were upside down not allowing incoming water to be shut off. Put all ite,s back in place and checked for leaks and proper function.
Redo a single handle tub and shower faucet from behind to ensure plate is cover any gap from tile openings, checked tankless water heater , adjust temp higher and also checked found two faucets need new cartridges
Customer stated that there was low water pressure and at one point no water coming out of fix fixtures. Tested water pressure with filter on and pressure was about 65 psi. Also tested water pressure with filters off in water. Pressure is about 65 psi. Ran water with water filters on for about 5 to 6 minutes and didn’t notice water pressure dropping. Also ran water for about 5 to 6 minutes with filters off and didn’t notice any water pressure dropping. Stated to customer the problem is most likely the filters because it’s the only thing adding resistance to water flow. At this time couldn’t get issued to re-create itself and let customer know if it happens again we need to take apart water filters to see if anything’s going on with them.
Customer has pressure issues only in shower. Replaced cartridge to fix issues. Checked for leaks and proper function. Also explained to customer about spout issues.
Pilot is out at water heater k Light water heater , did as courtesy, no charge
