Professional, came on time, and cleaned-up area afterwards. Work was done in a timely manner and plumbing problem was resolved.
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Simeon was great! Knowledgeable, courteous and did a fantastic job. The office kept me constantly updated on his arrival. It was an excellent experience working with the whole Chen Plumbing team. I highly recommend them.
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Clean work, on time and very professional. Best price of my three quotes.
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Victor and his team from Chen Plumbing were fantastic with our bathroom renovation. They were fast, professional, and excellent with every detail. I will definitely recommend!
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They were able to schedule an appointment the next day. Hunter & Christian showed up on time and within 2 hours were done with a pretty major project. They left no mess. Will definitely use Chen Plumbing for my next plumbing need!
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Tim and company did an amazing job. I was very happy with all aspects of the job - response rate, quality, professionalism. He was fast but thorough. His team left everything clean when they left.
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Simon was so thorough and explained the pros and cons of each remediation of each issue I had in the different bathrooms. I appreciated his knowledge and willingness to evaluate my needs in order of priority.
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Juan was right on time. He diagnosed the problem as sewer gas from dry drains. Odor is clearing SLOWLY. Any ideas to help that along?? Price was high - $695 ! We've had you do several big jobs in the past, and those seemed more reasonable.
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Customer had water leaking from the bathroom into the living room. Customer stated there have been leaks before, but caulking the hardware corrected it. Bathroom was remodeled 8 years ago with relatively new plumbing. Noted some cracks in the grout and gave customer option to cut ceiling and diagnose the leak. Customer opted to grout the tub first, but will call for quoted price if the leak still persists after it’s grouted. Flushed the tankless unit in the home, cleaned the condensate trap, and cleaned the air intake filter. Turned heater back on and tested for proper function and no leaks. None were found at this time. Made customer aware that since the heater hasn’t been flushed before that issues can arise from flushing suck as leak or mechanical malfunction. Applied customers 59 dollar coupon to the work.
Upon arrival customer wanted an estimate to repipe the 30-40 feet of cast iron. Also install new pvc toilet flange. Left customer with estimate and the customer stated they would call back when there are able to schedule
Returned and installed cartridge for kitchen faucet. Tested for proper operation and leaks. No leaks were present at this time.
Customer had all the drain lines in crawlspace replaced from cast iron to pvc and the vent stack on right side of home was not back installed correctly. Gave customer estimate to cut vent stack in attic and Stubout pvc. Customer approved estimate. Installed new pvc Stubout for vent stack. Customers pressure in home is 95 psi which exceeds pressure. Pressure in home is suppose to be between 40-80 psi. Left estimate for prv
Completed extensive whole-home repiping project in Brookhaven. Original galvanized pipes showed severe internal corrosion causing pressure loss and water quality issues. Replaced entire system with PEX-A piping (approximately 320 linear feet) with proper manifold distribution system. Installed new fixture shutoffs throughout. Created access points for future service needs. Pressure tested all lines at 100 PSI for 24 hours - system maintained pressure perfectly. Restored all drywall access points to pre-work condition. Water quality and pressure dramatically improved throughout residence.
Drain cleaning in atlanta today clearing multiple slow drains in older home. snaked bathroom sink first - pulled out incredible amount of hair + soap scum about 8 feet down. then tackled shower drain - needed power auger to break thru years of buildup. finally addressed main line issues w/ hydro jetting. also found evidence of tree root intrusion near cleanout. recommended follow-up camera inspection to assess severity. all drains running clear now but warned customer about potential future issues with those roots.
Just completed 50-gallon Bradford White water heater installation in College Park residence. Removed old unit which had significant rust and sediment buildup. Updated all connections with new brass fittings and installed expansion tank to meet current code requirements. Added new shutoff valve and drip pan with proper drainage. All connections pressure tested - no leaks. Showed homeowner proper maintenance procedures and recommended annual flushing schedule. Unit operating at optimal efficiency.
Customer was having odor coming from two back-to-back bathrooms. Pulled and reset both toilets. If smell persist overtime, smoke test may be required.
Customer had leaking lavatory faucet in hall bathroom. Gave customer estimates to repair or replace faucet customer approved estimate for Chen supplied faucet. Installed new faucet and tested system, system is working with no leaks or issues.
In crawlspace, remove section of cast-iron that is cracked (about 15 feet) and replaced with PVC. Strap pipe as needed. Membership is $19.95 a month but can be cancelled at anytime Returned and cut out section of cast iron and replaced with pvc. Strap pipe to make sure it was secured. Tested by running multiple fixtures in home and no weeks were present at this time. Cleaned up work area. Recommended to customer to have us come out every once in a while to scope out main sewer line due to it being old cast-iron piping.
Customer had 50 gallon gas water heater leaking. Installed a new water heater with a new shutoff, thermal expansion tank, and pan. Reconnected and tested to ensure proper function and no leaks, none were found.
Replaced hit and cold cartridge on master bathroom tub filler. Dug up service line and installed yard hydrant with a gravel drainage bed.
Upon arrival customer stated he had a leaking thermal expansion tank. After looking at water heater informed customer it was from 2006 and was on borrowed time. Gave customer estimate to fix just thermal expansion tank and a quote for new heater up to code. Customer approved new heater and up to code add ons. Installed new 40 gallon gas tall with thermal expansion tank and strap as well as new gas whip and gas valve. Tested all systems, systems are working with no leaks or issues. Customer was leaving informed him to run water when he returns to get air out of lines. Water heater is fired up and will take 45 minutes to a hour to get hot water.
