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Braulio was super helpful and communicative. He offered advice for the future and did a clean, fast job.
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Shane was efficient, knowledgeable, friendly, and thorough. We enjoyed talking with him as well as appreciating his work.
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Shane S was very inquisitive and passionate about his job. Very personable and helped quickly diagnose and treat the problem.
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Our plumber, Simeon was very knowledgeable, polite and patient with all our questions and concerns. He resolved our plumbing issue smoothly and gave us good advice on the few other plumbing projects we have on the back-burner. Overall we felt like he handled our plumbing issue in a very thorough and professional manner.
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I greatly appreciated Shawn’s thoroughness and professionalism!
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Left quote to dig up sewer line and perform spot repair. Customer approved. Will return tomorrow to complete repair.
Client called us out due to their main floor bathroom toilet running intermittently and it was also leaking from a rusted tank to bowl bolt on left side. It was decided best to replace the old toilet. Installed customer supplied American standard 2 piece toilet in place of old and leaky one. Toilet flange was in good condition. Sat down new wax ring and closet bolts, the sat the new toilet. Fastened it down, shimmed it, tested for leaks, then caulked around the base leaving back 1/3 open for water to escape if it leaks. Advised client give til tomorrow to use for caulking to set. 1 yr labor warranty
We replaced a water service line from water meter to crawl space , installed new shut off valve after meter outside and also new shut off valve in crawl space , replace one toilet fill valve and three new flapper installed .
Customer wants to discuss pricing. Will give a call back later today to approve work.
Customer had stopped affecting whole house. Attempted to clear system from clean out outside blockage was before clean out pulled toilet to run machine and cleared blockage. Reset toilet and checked for leaks and proper function of drainage. Pulled back small amount of wipes. Will return to install two step PRV in order to correct high-pressure issue at house. Found PRV located in downstairs bedroom. Removed old PRV and installed two step PRV. One high pressure PRV to reduce incoming pressure to second PRV to keep longevity of PRV and fixtures on water system. After install, checked for leaks and proper function. Pressure is now 60 PSI. Gave customer discount due to miscommunication of pricing.
Customer called us out for a leak under the sink during our visit we performed a thorough evaluation of the sink area and identify the root cause of the leak as a failing garbage disposal unit given that the existing disposal was leaking . The only viable solution was a full replacement. The customer agreed to proceed with this replacement we supply and installed a new half horsepower badger model five disposal unit after installation we thoroughly tested the unit to ensure it was functioning perfectly and we confirm that everything was working as intended. Additionally, while on site we measured the home water pressure and found it to be high at 120 psi we provided the customer with a separate quote for installing two pressure reducing valves PRV’s to help regulate and maintain optimal water pressure in the home
Called out to due to high pitched noise at recirculating pump that seems to happen randomly. Couldn’t make it happen again myself, but with some assistance found out it was the bearing inside the recirc pump that will make that noise. Pump is original to home as we did not replace it with water heater. Pump also runs 24/7 with no timer setting. Pump is working but it will make that noise more and more frequently and then just stop working. Left estimate for pump replacement with timer setting.
Gave customer estimate to replace all cast iron piping in the house that was left, including outside 6 ft section. Also adding a pit for a laundry machine with a new pump and drain lines ran to sewer line.
We were called out for cast iron replacement, presented couple options to customer. Customer decided to go with partial cast-iron replacement.
Leak in the water supply line, feeding the refrigerator. The customer had initially shut off water to the entire house and attempted to repair which unfortunately resulted in a broken copper pipe and a bigger leak. Upon arrival we provided the customer with options to replace the entire line to install a new shut off box that meets current code requirements. The customer approved the recommended work. We proceeded to run new piping making necessary, cuts, and sheet rock to access the line and thoroughly testing everything to ensure it was working as intended. Everything is now secure up to code and the customer has a fully functional leak free waterline with a proper shut off box installed. Not responsible for Sheetrock repair
Install new supply line and service valve for dishwasher. Shut water off to home. Installed new service valve for dishwasher. Turned water back on and tested. No leaks were present at this time. Didn’t connect supply line to dishwasher because customer is getting new dishwasher. Cleaned up work area.
Pressure Reducing Valve (PRV) ¾” Replacement: Remove and replace the existing ¾” pressure reducing valve on the main water line. The process includes shutting off and depressurizing the system, disconnecting old fittings, and installing a new PRV. The valve is then adjusted to maintain safe water pressure levels, typically below 80 psi, to help prevent stress on pipes, fixtures, and appliances. Final pressure is tested and fine-tuned to ensure proper function. Warranty: This installation is backed by a 1-year labor warranty, covering our workmanship. Installed prv and set to appropriate pressure of 60 psi , tested extensively for leaks everything is working as intended upon departure
Call for sewer backup. Sewer main for main level bathroom clogged. Used camera to feed sewer machine up to that line. Sewer machine cleared blockage and restored flow. Videos attached showing deteriorated main line. Cleaned some hair from second floor hallway tub drain cover.
Came out to this house to take a look at faucet that needed to either be repair or replaced, We attempted to try to repair the faucet however the faucet is from the 70s and is too old to work on, we could not remove the bonnet nut and as a result we are unable to make the repair. My recommendation is to replace the faucet with a brand new 4in center est faucet. At this time nothing was charged to the homeowner they have a 70 dollar credit and it will be applied to the next visit. Water heater doesn’t have a sticker for the date or warranty info Was unable to check water pressure
