6399 Jimmy Carter Blvd
Norcross, GA 30071
6784918361

Local Reviews
for atlanta, ga

Rated 4.9 out of 5 stars based on 444 customer reviews

Toilet plus unrelated pipe

Great

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Great service

quick and showed up on time. competent and friendly

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Excellent service

Chen plumbing was very professional and got the job done quickly. I would highly recommend them.

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Water heater replacement and leak detection installation

Simon did an excellent job. Very professional demeanor…quick work…very consultative…left the place as clean as he found it. Would recommend him to anyone!

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Tim is reliable!

Tim and Otto came to check out a leak. They had it sorted out and cleaned up in two hours.

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Great service estimate

Simeon was very knowledgeable and considerate.

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Well done & efficient.

Both Cody & Chase were personal and professional in demeanor.

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Prompt - excellent service!

Prompt - took care of problem:

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Great job!

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Timely service.

Chens plumbing did a great job. They came out late and got us squared away fast.

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Excellent service.

Tech was GREAT!

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Excellent Service

My experience with Chen Plumbing. Shawn came out and he did an assessment and then explained the issues with our home and the best way to correct them. He is very thorough and provided a great service experience. We would use Chen again and request Shawn to come back out.

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Repeat customer with a new plumbing problem

Chen Plumbing is a small firm that provides a personable plumbing experience. They are well organized, responsive to what the client needs and perform excellent work.

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Excellent service!

Awesome and fast arrival!

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Very helpful

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Job Locations
for atlanta, ga

Tim C.

Tim C. Job Checkin

New 50 gas Water heater , new gas control valve for second water heater , new 5 gal expansion tank , new gas line from crawl space to outside grill and two gas lantern

New 50 gas Water heater , new gas control valve for second water heater , new 5 gal expansion tank , new gas line from crawl space to outside grill and two gas lantern New 50 gas Water heater , new gas control valve for second water heater , new 5 gal expansion tank , new gas line from crawl space to outside grill and two gas lantern

Braulio C.

Braulio C. Job Checkin

Left quote for sewer line

Left quote for sewer line Left quote for sewer line

Cody A.

Cody A. Job Checkin

Customer wanted to install moen touchless kitchen faucet. After install checked for leaks and proper function.

Customer wanted to install moen touchless kitchen faucet. After install checked for leaks and proper function. Customer wanted to install moen touchless kitchen faucet. After install checked for leaks and proper function.

Cody A.

Cody A. Job Checkin

Customer had freeze break on sharkbite fitting in attic space above garage. Also found no insulation on main line and line to hose Bibb. Gave options for repair and adding insulation. After repair and insulating. Checked for leaks and proper function

Customer had freeze break on sharkbite fitting in attic space above garage. Also found no insulation on main line and line to hose Bibb. Gave options for repair and adding insulation. After repair and insulating. Checked for leaks and proper function Customer had freeze break on sharkbite fitting in attic space above garage. Also found no insulation on main line and line to hose Bibb. Gave options for repair and adding insulation. After repair and insulating. Checked for leaks and proper function

Braulio C.

Braulio C. Job Checkin

Customer called us out to help identify where the sewer cleanout was Upon inspection, we found the sewer clean out to the left side of the laundry area near the washer dryer combo with the customer’s approval. We ran a camera inspection through the sewer line and found no underlying issues. The sewer line is an excellent condition with approximately 30 feet leading to the common line. We also performed a water pressure test and confirmed that the water pressure is within normal range. Additionally, we checked the water heater and found it to be in good working order overall the plumbing system in the home is in great shape.



Customer called us out to help identify where the sewer cleanout was




Upon inspection, we found the sewer clean out  to the left side of the laundry area near the washer dryer combo with the customer’s approval. We ran a camera inspection through the sewer line and found no underlying issues. The sewer line is an excellent condition with approximately 30 feet leading to the common line. We also performed a water pressure test and confirmed that the water pressure is within normal range. Additionally, we checked the water heater and found it to be in good working order overall the plumbing system in the home is in great shape. 

Customer called us out to help identify where the sewer cleanout was




Upon inspection, we found the sewer clean out  to the left side of the laundry area near the washer dryer combo with the customer’s approval. We ran a camera inspection through the sewer line and found no underlying issues. The sewer line is an excellent condition with approximately 30 feet leading to the common line. We also performed a water pressure test and confirmed that the water pressure is within normal range. Additionally, we checked the water heater and found it to be in good working order overall the plumbing system in the home is in great shape.

Tim C.

Tim C. Job Checkin

..


Braulio C.

Braulio C. Job Checkin

Customer called us out for installation of two bathroom faucets, as well as toilet that was constantly leaking. Gave customer options. Customer approved and proceeded with the following work. Installed two customer supplied 4 inch spread faucets for bathrooms properly tested to ensure no leaks. Everything is working as intended with the faucets, as well as minor toilet rebuild set water level to adequate amount as well as chain for flapper. Everything is working as intended at this time.

Customer called us out for installation of two bathroom faucets, as well as toilet that was constantly leaking. Gave customer options. Customer approved and proceeded with the following work.





Installed two customer supplied 4 inch spread faucets for bathrooms properly tested to ensure no leaks. Everything is working as intended with the faucets, as well as minor toilet rebuild set water level to adequate amount as well as chain for flapper. Everything is working as intended at this time. Customer called us out for installation of two bathroom faucets, as well as toilet that was constantly leaking. Gave customer options. Customer approved and proceeded with the following work.





Installed two customer supplied 4 inch spread faucets for bathrooms properly tested to ensure no leaks. Everything is working as intended with the faucets, as well as minor toilet rebuild set water level to adequate amount as well as chain for flapper. Everything is working as intended at this time.

Shawn B.

Shawn B. Job Checkin

Quoted work complete. Additionally, minor flange repair was performed in guest bathroom toilet flange. Install two customer provided toilets. Kohler Memoirs collection or similar square base would best match existing footprint. Current toilets are low and round, but we discussed improving them to be comfortable height and elongated. This is an example of the toilet we discussed for the hallway bathroom. It is elongated and taller than the existing one. https://www.fergusonhome.com/product/summary/562109?uid=1690706&inv2=1&gclsrc=aw.ds&source=gg-gba-pla_1690706%21c1709211109%21a81051207338%21dc%21ng&gad_source=1&gad_campaignid=1709211109&gclid=EAIaIQobChMIi4W21KCzkQMV23R_AB2Z2i_rEAQYASABEgLbK_D_BwE *Please note, this toilet does not come with a toilet seat. This is an example of the toilet for the guest bathroom. It is round, like the current toilet, but is taller. https://www.fergusonhome.com/kohler-k-3933/s562436?uid=1867869 Please note, we can transfer the toilet seat from th

Quoted work complete. Additionally, minor flange repair was performed in guest bathroom toilet flange.


Install two customer provided toilets.

Kohler Memoirs collection or similar square base would best match existing footprint. Current toilets are low and round, but we discussed improving them to be comfortable height and elongated. This is an example of the toilet we discussed for the hallway bathroom. It is elongated and taller than the existing one.

https://www.fergusonhome.com/product/summary/562109?uid=1690706&inv2=1&gclsrc=aw.ds&source=gg-gba-pla_1690706%21c1709211109%21a81051207338%21dc%21ng&gad_source=1&gad_campaignid=1709211109&gclid=EAIaIQobChMIi4W21KCzkQMV23R_AB2Z2i_rEAQYASABEgLbK_D_BwE

*Please note, this toilet does not come with a toilet seat.

This is an example of the toilet for the guest bathroom. It is round, like the current toilet, but is taller.

https://www.fergusonhome.com/kohler-k-3933/s562436?uid=1867869

Please note, we can transfer the toilet seat from th Quoted work complete. Additionally, minor flange repair was performed in guest bathroom toilet flange.


Install two customer provided toilets.

Kohler Memoirs collection or similar square base would best match existing footprint. Current toilets are low and round, but we discussed improving them to be comfortable height and elongated. This is an example of the toilet we discussed for the hallway bathroom. It is elongated and taller than the existing one.

https://www.fergusonhome.com/product/summary/562109?uid=1690706&inv2=1&gclsrc=aw.ds&source=gg-gba-pla_1690706%21c1709211109%21a81051207338%21dc%21ng&gad_source=1&gad_campaignid=1709211109&gclid=EAIaIQobChMIi4W21KCzkQMV23R_AB2Z2i_rEAQYASABEgLbK_D_BwE

*Please note, this toilet does not come with a toilet seat.

This is an example of the toilet for the guest bathroom. It is round, like the current toilet, but is taller.

https://www.fergusonhome.com/kohler-k-3933/s562436?uid=1867869

Please note, we can transfer the toilet seat from th

Cody B.

Cody B. Job Checkin

Returned and installed a new 50 gallon tall gas water heater to existing vent, hot, cold, t&p, and return line. Installed a new pan, thermal expansion, and bracket with the new install. Tested all work to ensure proper function and no leaks.

Returned and installed a new 50 gallon tall gas water heater to existing vent, hot, cold, t&p, and return line. Installed a new pan, thermal expansion, and bracket with the new install. Tested all work to ensure proper function and no leaks. Returned and installed a new 50 gallon tall gas water heater to existing vent, hot, cold, t&p, and return line. Installed a new pan, thermal expansion, and bracket with the new install. Tested all work to ensure proper function and no leaks.

Brylen W.

Brylen W. Job Checkin

Added more work, have to return tomorrow.

Added more work, have to return tomorrow. Added more work, have to return tomorrow.

Tim C.

Tim C. Job Checkin

Back up main line to basement bathroom, pull and reset the toilet , cleared blockage and did camera inspection together with customer, found a section old cast iron pipe is back pitched, we will provide separate quote to fix it


Tim C.

Tim C. Job Checkin

Quoted job for main line blockage clear , add clean out work , customer declined work

Quoted job for main line blockage clear , add clean out work , customer declined work Quoted job for main line blockage clear , add clean out work , customer declined work

Tim C.

Tim C. Job Checkin

Quoted three options for water heater and Prv today

Quoted three options for water heater and Prv today Quoted three options for water heater and Prv today

Tim C.

Tim C. Job Checkin

Fixed main line back up problem , snake , camera , replaced a section of old 4” cast iron pipe with pvc , camera again to outside , new main water shut off valve and prv installed

Fixed main line back up problem , snake , camera , replaced a section of old 4” cast iron pipe with pvc , camera again to outside , new main water shut off valve and prv installed Fixed main line back up problem , snake , camera , replaced a section of old 4” cast iron pipe with pvc , camera again to outside , new main water shut off valve and prv installed

Brylen W.

Brylen W. Job Checkin

Client called us out due to a sewage backup at the far end of home in the laundry room, up out of that laundry room toilet. While we were there client asked us to also take care of an old and rusty garbage disposal, and also an abandoned drain pipe, open and just stubbed up through the floor. We installed the new customer supplied garbage disposal in kitchen and cut out that abandoned pipe. We also abandoned the old cast iron kitchen waste arm in the wall that the kitchen was still draining in to and stubbed up new pvc pipe through same hole, added a tee and an air admittance valve under the sink for that fixtures vent. Also added new tubular drain ptrap. We pulled the laundry room toilet as the entire sewage system was full of water and ran camera and drain machine as far as I could. Couldn’t get far enough, so. We had to get some garbage/plastic bins, lightly unscrew 2 cleanout caps In different areas, and let the system completely drain down into the bins so we could get closer.

Client called us out due to a sewage backup at the far end of home in the laundry room, up out of that laundry room toilet. While we were there client asked us to also take care of an old and rusty garbage disposal, and also an abandoned drain pipe, open and just stubbed up through the floor. 

We installed the new customer supplied garbage disposal in kitchen and cut out that abandoned pipe. We also abandoned the old cast iron kitchen waste arm in the wall that the kitchen was still draining in to and stubbed up new pvc pipe through same hole, added a tee and an air admittance valve under the sink for that fixtures vent. Also added new tubular drain ptrap.

We pulled the laundry room toilet as the entire sewage system was full of water and ran camera and drain machine as far as I could. Couldn’t get far enough, so. We had to get some garbage/plastic bins, lightly unscrew 2 cleanout caps In different areas, and let the system completely drain down into the bins so we could get closer. Client called us out due to a sewage backup at the far end of home in the laundry room, up out of that laundry room toilet. While we were there client asked us to also take care of an old and rusty garbage disposal, and also an abandoned drain pipe, open and just stubbed up through the floor. 

We installed the new customer supplied garbage disposal in kitchen and cut out that abandoned pipe. We also abandoned the old cast iron kitchen waste arm in the wall that the kitchen was still draining in to and stubbed up new pvc pipe through same hole, added a tee and an air admittance valve under the sink for that fixtures vent. Also added new tubular drain ptrap.

We pulled the laundry room toilet as the entire sewage system was full of water and ran camera and drain machine as far as I could. Couldn’t get far enough, so. We had to get some garbage/plastic bins, lightly unscrew 2 cleanout caps In different areas, and let the system completely drain down into the bins so we could get closer.