Khoa my plumber was amazing! He took the time to explain my issue, helped recommend solutions, and even checked my water heater to flag a potential issue. Will book again and save for future repair needs.
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I was told over the phone that a diagnostic could be done for the price of 49.99 only to find out that when the technician got to my home, he looked around, gave advice and then quoted me an astronomical price. I will never use this company again.
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I appreciated so much them helping me out on a Saturday! They were very knowledgeable and efficient and kind!
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I was super happy with Cody's experience. The only thing that was painful was the cost.
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Very quick to diagnose the issue and offer a solution.
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On time, thorough diagnosis of issue, excellent presentation of suggested options. Quickly and efficiently provided resolution. Couldn’t ask for more!
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I had an emergency plumbing situation and Tim came out and fixed the issue immediately! Tim is a consummate professional and an expert in all aspects of plumbing. I highly recommend Tim Chen for any and all your plumbing needs.
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Cody was so great to work with. Appreciate him showing me what was going on to educate me in the process. Great personality and knows the job inside and out!
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Once again Cody and his assistant Marco were great. When they removed the old toilet, a problem was discovered with a shoddy original install. He knew how to overcome the problem but didn’t have what he needed. He priced the additional work, I agreed to the extra cost and they went and got what they needed. When the got back they fixed the deficiency, installed to new toilet, cleaned up, we settled up the bill and they were on their way. The new toilet looks great, works great. I’m very pleased with Chen plumbing and thei techs Cody and Marco! Thx Chen Plumbing! Tom Quinn
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Cody was awesome. Saw my existing disposal could be fixed and did so. He also give some tips to keep it running welll. Finally Cody me a price to change my toilet and made recommendations for what to use for a replacement. This is scheduled for Tuesday next week. Unlike other firms I’ve used he tried to help me. I appreciate that.
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11 drop lines total. Cut out drywall in multiple parts of the house. Disconnected all cold polybutelene lines under the slab. Drilled up into attic and ran new pex lines across attic, dropped down into walls. Insulated all pex piping I installed in the attic. Stubbed pex back out into cabinets with new stop valves or tied back into existing fixtures. Replaced hose bibs on both sides of the house. Pressurized house to ensure a leak free install. Meter no longer constantly spinning. Hot piping was already partially repiped by another company. Still some polybutelene at the fixtures and under the slab on the hot side. Sent property manager a text message notifying him of what I saw once the walls were open. No further issue at this time.
Left quotes to repipe cold piping through attic. Hot piping has already been replaced.
Toilet upstairs and downstairs running constantly. Failed PRV cause water pressure to run too high. Rebuilt both toilets, only charged for 1. Replaced PRV in crawlspace. Water heater needs expansion tank, stop valve for upstairs toilet not holding back water, right side of kitchen sink basket strainer is leaking. Left quotes for these issues, but did not repair today. Tested repairs to ensure proper function and leak free installation. 1 year warranty on toilet rebuilds and PRV.
Installed 2 inch threaded ball valve and 2 inch flange for meter thoroughly tested to ensure no leaks on work performed by chen plumbing. Everything is tested and complete.
Customer state the toilet base starting to have mushroom around the base of the toilet I remove and reset the toilet in the hallway main level. the toilet ring was improperly installed, which leaks water onto hardwood floor. I replaced the wax spring and reset the toilet. Also, garbage disposal was jam. I unjammed and vacuum out the inside of the disposer and found a lot of pebbles. After clear out the inside I test the operation work fine.
Women restroom toilet leak at spud 2nd stall. I replaced spud. Women restroom toilet handle doesn’t flush properly 1st stall. Rebuild kit assembly. Men urinal doesn’t flush properly. Rebuild kit assembly
Cut out plumbing and capped off lines with sharkbites for installation of new cabinet. 1/2” line is for expansion valve drain. Notified homeowner expansion valve would need to get reinstalled
We replaced shower head , kitchen faucet with customer supplied bidet We replaced tub diverter spout and basket strainer we supplied
Customer have a blockage in the main line when she flush toilet upstairs and overflowed in main level toilet ( slab home ) , give quote for toilet pull and reset clear blockage, but customer told she had another quote for $600 . Paid dispatch fee today
Customer had a leaking Moen shower cartridge. Installed a new Moen Posi-temp shower cartridge and replaced the positemp adapter because it broke. Noted to customer that the shower arm comes out of the wall uphill and it will still take a lot of time for it to stop dripping. Removed shower head after cartridge install and ensured no water was coming through. Tested work to ensure proper function and no leaks, none were found.
Found expansion tank leaking. Found pressure at 90. The expansion tank is being supported by the copper pipes. Gave homeowner price to properly mount a new expansion tank. informed homeowner about the high pressure. Homeowner did not want to go forward with any repairs or replacements at this time.
Installation of a new exterior water service line, up to 60 feet in developed length, extending from the meter or utility connection to the entry point of the building. The project includes careful trench excavation, placement of piping at appropriate depth, secure connections at both ends, and thorough backfilling to protect the line and maintain stability. Materials are selected for durability and long-term performance, and the entire system is installed to ensure reliable water delivery to the building From meter to corner of garage ran 1 inch pex performed Minor bore under sidewalk, left pipe, approximately 19 to 20 inches deep whole way of trench.from garage corner ran pipe up and above into mechanical room. Tied back into Main line Also capped Old line off coming in from slab thoroughly tested for any leaks as well as spotted meter to confirm No leaks were on main line. Everything is working as intended. Insulated all pipe on exterior walls
Remove old water heater and haul away. Furnish and install new 50 gallon gas water heater with new thermal expansion tank and tank shut off. Also replace main house shutoff valve. Chen membership is $19.95 a month and may be canceled at anytime
Customer stated that there was a leak under the sink. Tested and found that when dishwasher was draining P-trap with leak. Fixed issue by connecting dishwasher drain to garbage disposal and capping off P-trap. Tested and no leaks for present at this time. Cleaned up work area.
