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Khoa my plumber was amazing! He took the time to explain my issue, helped recommend solutions, and even checked my water heater to flag a potential issue. Will book again and save for future repair needs.
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I was told over the phone that a diagnostic could be done for the price of 49.99 only to find out that when the technician got to my home, he looked around, gave advice and then quoted me an astronomical price. I will never use this company again.
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I appreciated so much them helping me out on a Saturday! They were very knowledgeable and efficient and kind!
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I was super happy with Cody's experience. The only thing that was painful was the cost.
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Very quick to diagnose the issue and offer a solution.
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On time, thorough diagnosis of issue, excellent presentation of suggested options. Quickly and efficiently provided resolution. Couldn’t ask for more!
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I had an emergency plumbing situation and Tim came out and fixed the issue immediately! Tim is a consummate professional and an expert in all aspects of plumbing. I highly recommend Tim Chen for any and all your plumbing needs.
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Cody was so great to work with. Appreciate him showing me what was going on to educate me in the process. Great personality and knows the job inside and out!
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Once again Cody and his assistant Marco were great. When they removed the old toilet, a problem was discovered with a shoddy original install. He knew how to overcome the problem but didn’t have what he needed. He priced the additional work, I agreed to the extra cost and they went and got what they needed. When the got back they fixed the deficiency, installed to new toilet, cleaned up, we settled up the bill and they were on their way. The new toilet looks great, works great. I’m very pleased with Chen plumbing and thei techs Cody and Marco! Thx Chen Plumbing! Tom Quinn
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Customer main level hallway bathroom toilet tank is cracked. I replaced the toilet with the Kohler
Customer suspect a gas leak near the fireplace. I did a gas leak detection and find that the leak is possibly coming from the in-wall fireplace valve. I recommended the customer to replace all the OKconnection and pipe come from the cut off valve in the garage to the in wall valve and then replaced the valve as well. Had to cut drywall to access valve.
Customer needed a couple of cartridge replacements. Found pressure was high and heater was of age. Suggested to replace PRV, water heater, and faucet replacement to update system. Replaced cartridge in upstairs bathroom. Replaced handle due to set screw being stuck. After replacements, checked all areas of work for leaks and proper function.
Homeowner states that he had his kitchen sink remodeled and has a new countertop and cabinets and would like us to come back and give him a solution to replace everything that was removed. Upon arrival homeowner greeted me at front door and showed me the kitchen area that is mostly complete and asked for the install of a new kitchen faucet basket strainer angle stops and drain line as well as an expansion tank. I explained that I could definitely provide that for him and he wouldn’t want it done today due to the countertop company not being done. I showed homeowner the solutions and explained each step and what has to be done and homeowner is satisfied with the service provided and will let us know at later date when he wants it done.
Kitchen sink is backing up water on both side. Customer said when he run the disposer the water go to the other side and when he trying to plunge the other side, the water would go back onto the disposal. I remove the air admittance valve and run a flex shaft from there up to 30 feet. Clear out the inside of the pipe wall to wall and break down all the greases, pipe are running very good run a lot of hot water to test it out.
Upon arrival customer stated the toilet on the 3rd floor is backing up. I gave customer estimate to auger the toilet. Customer did not approve the estimate.
11 drop lines total. Cut out drywall in multiple parts of the house. Disconnected all cold polybutelene lines under the slab. Drilled up into attic and ran new pex lines across attic, dropped down into walls. Insulated all pex piping I installed in the attic. Stubbed pex back out into cabinets with new stop valves or tied back into existing fixtures. Replaced hose bibs on both sides of the house. Pressurized house to ensure a leak free install. Meter no longer constantly spinning. Hot piping was already partially repiped by another company. Still some polybutelene at the fixtures and under the slab on the hot side. Sent property manager a text message notifying him of what I saw once the walls were open. No further issue at this time.
Left quotes to repipe cold piping through attic. Hot piping has already been replaced.
Toilet upstairs and downstairs running constantly. Failed PRV cause water pressure to run too high. Rebuilt both toilets, only charged for 1. Replaced PRV in crawlspace. Water heater needs expansion tank, stop valve for upstairs toilet not holding back water, right side of kitchen sink basket strainer is leaking. Left quotes for these issues, but did not repair today. Tested repairs to ensure proper function and leak free installation. 1 year warranty on toilet rebuilds and PRV.
Installed 2 inch threaded ball valve and 2 inch flange for meter thoroughly tested to ensure no leaks on work performed by chen plumbing. Everything is tested and complete.
Customer state the toilet base starting to have mushroom around the base of the toilet I remove and reset the toilet in the hallway main level. the toilet ring was improperly installed, which leaks water onto hardwood floor. I replaced the wax spring and reset the toilet. Also, garbage disposal was jam. I unjammed and vacuum out the inside of the disposer and found a lot of pebbles. After clear out the inside I test the operation work fine.
Women restroom toilet leak at spud 2nd stall. I replaced spud. Women restroom toilet handle doesn’t flush properly 1st stall. Rebuild kit assembly. Men urinal doesn’t flush properly. Rebuild kit assembly
Cut out plumbing and capped off lines with sharkbites for installation of new cabinet. 1/2” line is for expansion valve drain. Notified homeowner expansion valve would need to get reinstalled
We replaced shower head , kitchen faucet with customer supplied bidet We replaced tub diverter spout and basket strainer we supplied
Customer have a blockage in the main line when she flush toilet upstairs and overflowed in main level toilet ( slab home ) , give quote for toilet pull and reset clear blockage, but customer told she had another quote for $600 . Paid dispatch fee today