6399 Jimmy Carter Blvd
Norcross, GA 30071
6784918361

Local Reviews
for lawrenceville, ga

Rated 5.0 out of 5 stars based on 7 customer reviews

Excellent Service!

Great service. Cody is amazing. Cody made this experience really pleasant. Cody was personable and professional.

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Very good

Good

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Great service. Mathew is nice, friendly and knowledgeable.


Response from Chen Plumbing:

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

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Excellent service

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Appreciate the service and advice

Matt was top notch!

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Excellent Service

They showed up on time . Complete the service and was professional and courteous .

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Excellent Service!

Quick, easy, professional!

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Job Locations
for lawrenceville, ga

Cody B.

Cody B. Job Checkin

Customer had a stoppage in septic tank and had it pumped out. Water had backed up into the home and was leaking under the base of all three toilets. Pulled and reset each toilet and seated with a new wax ring, supply lines, shims, and bolts. Mounted them properly to the floor and tested to ensure proper function and no leaks, none were found. Caulked the base and cautioned customer not to get floor wet for 24 hours while caulking sets. As a courtesy cleared soap scum from vertical part of drain for customer in shower. A shower we had repaired two years ago was leaking from cold side stem. Found the packing on the stems to be both be loose and coming off. Removed the handles and trim, tightened the packing nuts, and put new handles back due to the old handles being both cracked and stripped. Tested all additional work to ensure proper function and no leaks.


Juan D.

Juan D. Job Checkin

For this job, I worked on installing a new 50 gallon gas water heater. Also installed pressure regulator with a new 1/4 turn ball valve.


Cody B.

Cody B. Job Checkin

Customer had dripping shower and lavatory faucet in upstairs master bath. Checked house pressure at 85 psi with active trickling from the faucets. Gave price to repair/replace the fixtures and replace the prv and thermal. Customer declined work on the faucet at this time, but approved repairing the Moen shower cartridge and replacing the prv and thermal. Replaced the prv and thermal, set house pressure to 60 psi. Replaced the Moen shower cartridge. The face plate is torn and didn’t allow for proper setting to keep it from moving in the wall because the screws wouldn’t hold it in place, it’s also allowing water to get in the wall behind the plate. Handle is cracked for the thermostat. Recommended replacement. Customer is aware of condition issues with shower trim and opted for repair until bathroom can be remodeled. Tested all work to ensure proper function and no leaks. Left price to replace water heater due to age reaching retirement. Also left quote to install two customer supplied l


Tim C.

Tim C. Job Checkin

Did quote for basement bathroom work , water heater and fix incorrect water service line installation


Dawson F.

Dawson F. Job Checkin

Replaced flapper and flush valve seal. Customer was going to have his son do the flush valve seal at first then changed his mind and had me do it.


Tim C.

Tim C. Job Checkin

Doctor Office toilet / main line clogged , cleared and camera did not found major problem


Cody B.

Cody B. Job Checkin

Returned and installed gas line from attic to kitchen. Rand from capped line behind hvac unit and ran 20 feet of 3/4 trac pipe above ceiling and into the wall to kitchen behind microwave. Customer didn’t have the gas stove on site yet, but judged from pictures the space for shutoff was low to the floor. Ran line through wall and secured to stud in wall. Connected and tested all new connections for leaks. None were found. Relit water heater in garage.


Juan D.

Juan D. Job Checkin


Cody B.

Cody B. Job Checkin

Quote for gas line install


Max O.

Max O. Job Checkin

Traced spice of leak, corrected leak and water pressure


Cody B.

Cody B. Job Checkin

Gas line install for gas range


Dawson F.

Dawson F. Job Checkin

Laundry and kitchen drain line replacement


Max O.

Max O. Job Checkin

Replaced PRV and rebuilt a toilet with new fill valve, flapper, and supply line.


Matthew C.

Matthew C. Job Checkin

Addressed an issue with a washer drain. Inspected the existing drain line and identified a clog obstructing water flow. Used a drain auger to clear the blockage and ensured the line was free of debris. Replaced the old, worn-out drain hose with a new one, securing it with hose clamps. Tested the washer's drainage system to confirm proper operation and water flow. Ensured there were no leaks or further obstructions, and left the area clean and functional.


Tim C.

Tim C. Job Checkin

Found cracked water supply line for upstairs toilet , replace with new braided stainless steel hose